new town puchong

Bad

The worst hotel i ever went, i took for 4 days 3 nights.. heater not function, sticky floor cleaned after complaint, tv not function.. they not bother bout customer. Without any complimentary and discount they still can charge for a pillow, blanket and speaker. I'm really disappointed bout this

Bad

1.Have tv but no channel2.room not clean3.no staff at counter4.the bathroom to small

None..the tv not working. There is a stain on the bed the towel smelly.

Smelly towel and dirty bed

Bad

So dirty. Lots of cockroach. Toilet tile got water ponding. Not worth for the money.

The staffs were helpful and the beds were comfortable

The sink in the bathroom was leaking and the bathroom floor was kinda flooding. We also found a few cockroaches during our stay :/

Location

TV provides but no network and aircon not working. Requested to another room but was denied although not fully occupied. Have to leave in the middle of the night as the young children cannot sleep and crying as the room is too warm.

room just ok

quite exspensive compare price with small room, tv not ready due to maintenance prob..

Room Clean

No channel TV, TV can't on.

Very poor

Morning time staff not Helpful,i request 2tim for aironpot bt didnt give. Not good Clean room, toile was smelly, The smell was coming from the adjoining room(401) and Night shift staff very friendly and good service.

Very poor

Bad maintainance.. No chnl no tv during my stay.. They said line issue without notify customer. My room aircond failure.. They change other room.. Aircond ok.. But water heater not function.. Bad smell in room.. Paid with full pymnt but bad stay..

-Staff Very friendly and helpful. >- room nice, aircon very cooling.but floor was dirty and toilet very smelly.

The hotel is not maintained

It is like haunted room

The staff is very helpful n polite

Pictures at booking.com were not accurate as the real. Nonetheless the staff is very helpful

Excellent condition and service

In toilet have bad smell

The room smell so bad....

Cleaning system is not good...

Pleasant

The aircond not clean,the room smelly

bed having a squeaky sounds.

tv doesnt have any ready channel

Good environment, staff very friendly,...

Price very cheapComfortable room