Itsy Hotels Vijaya Residency

The hotel was still under renovation, the 3 and 2 floor were still under renovation.

The photos to the reality check, did jolt our expectations about the room

Vijaya Residency impressed me with its clean, comfortable rooms and friendly, attentive staff. The location is convenient and peaceful, providing a great stay experience. Highly recommended for anyone seeking quality lodging

Bad

The stay was not at all pleasent as the rooms were very small and smelly. And they don't allocate the rooms that are shown in the picture the actual rooms are not even half the size and when I arrived the rooms were smelling very bad and I have to constantly keep on asking for a room freshner however the staff were responsive but not at all efficient in solving problems.

Property location is fine room ambience good good stay

No proper food facilities

Air conditioner

No clean at entrance and inside the room also.

Value for money

Cleanliness more facilities needed

The breakfast was not good. Your website has photos which is not matching...they are asking to have BF opp this hotel..they offer any of two items with free of cost.However room and the staff is very good.

Breakfast is not upto the mark. It's not same as you are showing in the website.

Very clean and good rooms

They have increased the price. This place has got expensive, at this price y'all will get better rooms.

Staff were just ok

No restaurants, room service and poor location

Good staff, neat rooms

No restaurant, breakfast in some dhabba...awful breakfast

The room was good and well furnished The near by Arby waterfall, just a kilometre, is very enjoyable

The lift had foul smell and corridor ends also had unpleasant odour. Sound isolation from the window side was poor.The complimentary breakfast served at nearby restaurant was of poor quality. Some of the the items we ordered were payable but was not communicated to us so we end up paying for it.They said only idli and plain dosa is complementary. We felt some of these items were cooked in refused oil. Since we brought this to the attention of the manager he refunded most of it. Thanks for that.

The breakfast does NOT happen at the hotel... it's in a dingy cafe 3-4 minute walk from the hotel. Where hygiene is questionable. Though they provide enough variety of items, the inconvenience and the unhygienic cafe leaves a bad taste in the mouth. We skipped breakfast the next day

Where do I start?? We booked for 2 night' stay, as hotel was convenient located near MIT campus, where we had gone to drop off our son. We had booked the hotel keeping in mind that since we both would be working from home for a few days, the hotel would be a good based. But:1. Terrible wi fi..... negligible, we tried using our hotspot for some time 2. The best- there was a power outage from 10 in the morning till about afternoon. Our laptops started running out of power, and we literally went and sat at MIT food court to finish some calls. We kept asking the hotel staff, and they kept on saying that the generator is not working, there's a mechanic coming etc etc.....3. We came back at night to sleep, since we planned on starting back for home early the next day. But.......no power!!! The generator again did not work, so slept very fitfully for a long drive home 3. Bad smell in the bathroom..... it's disgusting 4. We checked out at 5am, tried to wake up the staff boy at reception, but he was gloriously sleeping. The hotel entrance does not have a door, so they had barricaded it for the night with a desk.we shifted the desk, then moved to our car, but still the receptionist slept on :) In all, this hotel is a LODGE...... masking as a Treebo property. While the rooms are decent, the infrastructure has a lot to catch up on.The hotel was full, as it's admission season at Manipal, so lots of parents coming. It would be good if Treebo got their POV too.I regretted booking this. I honestly should have gone with tried and tested names, but my thought process was that since I just need a place to sleep and work out of, any decent place would do. But when even basics are not provided, then the property needs to do a big think through And DO NOT trust reviews on booking.com.. I fell for the reviews, but reality is a far cry from the final product.

Cheap and close to MIT

Lift was not working properly

Good, quiet place

Food options are less, only one restaurant is available nearby

Very bad , Don’t book again

No cleanliness , Tea cups was kept some one used earlier , Bedsheets and pillow cover was smelly and not washed properly

The only positive aspect of my stay was the location. The hotel is situated in a naturally refreshing area, which was quite pleasant. However, this does not compensate for the lack of proper management and service.

I recently stayed at Hotel Treebo Residency and was quite disappointed with my experience. There were several issues that significantly impacted my stayThere was a noticeable lack of proper response from both the Treebo management and the hotel management. It was challenging to reach out to them directly. The only available communication option was through WhatsApp, which was not efficient.I faced numerous problems communicating with the online management team. Queries regarding early check-in, late check-out, or early check-out were not addressed promptly. The response time was slow, and the resolutions provided were unsatisfactory. The refund policy was extremely disappointing. For instance, if a payment of INR 3000 was made, the refund amount was a mere INR 77, which is unacceptable.Overall, my experience at Hotel Treebo Residency was far from satisfactory. I hope these issues are addressed promptly to improve the experience for future guests.

Property is okay.

It’s too far from the city if anyone is travelling with private vehicle still okay but if you have to use cab or auto than you will pay more than you saved. Breakfast is provided outside the hotel in one small shop. Cleanliness lot of mosquitoes and lizards. I won’t recommend place to stay it’s better to stay in Udupi. I went with my parents and it was difficult as for dinner or going to any place you have to go by Udupi only

Good size clean rooms, Good staff, Easily reachable in bus / auto, Complementry breakfast was excellant.

Very comfy bed, rooms are clean. Decent food. Wifi was a little slow though

1. The room and washroom was well maintained.2. The food & beverages were well served & it was delicious3. The stay was satisfactory