Nam Châu Stellar Hotel

The mattress wos comfortable and the water pressure at the shower was also good. The street of the hotel is a dead end one, therefore it was quite quiet.

EVERY day there was housekeeping coming and knocking the door at 8am..! there was no door sign to stop them doing that. When there was a power cut one day and I had to use the emergency stairs for the whole day it was like fighting for life, they left dirty carpets, rubbish, boxes on the narrow staircase and the staff, even after i spoke with them twice, did nothing about it.

Location, staff friendliness, easy parking for bikes

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Bad

Hotel is booked out. We are on street at midnight.

Near: bus, beach, market.. Recomment

The bed is super comfortable. The Vin bus stop is 2 minutes walking distance. The night market is 15 minutes walking distance. The beach is 3 minutes walking distance.

The staff didn't speak English. They used Google translate on the phone. When we went to eat breakfast at 8:00 am, the floor of the dining space was dirty, but they didn't clean. The staff were eating their breakfast. I liked the hotel better when we stayed there 3.5 years ago. There was no safety box in the room even if we see it in the description of the hotel. When I pointed out about it, the staff said there was no need to worry as they are safe and secured. It was there last time we stayed. The staff spoke English before and were supportive at that time. Those staff were gone now.

Good central location quiet everything nearby

Breakfast was nothing special

The breakfast has a good variety and it is tasty.

Our room was meant to be a superior double, it was tiny, cramped, dark and stuffy. We were right next to the lift so could hear that ringing all night. The fridge was also very loud. The staff gave us mixed information and in the end were not the most helpful and prioritise making money over guest well being. There are better hotels in the area for the same price!

Clean room. Phố view from the breakfast area. Attentive staffs. Booked ferry’s tickets and taxi for us.

Need lighting in front of elevator’s entrance. Need to better enforce the no-Smoking policy. People chit chat and smoke in the hallway.

1. Good location.2. Very clean.3. Friendly personel.

1. Poor wifi connection - if you plan to work while on Phu Quoc, you should choose another hotel.2. The personel is very friendly, but it's so hard to communicate with them in English - they don't understand basic English.3. Monotonous breakfast - it's more or less the same every day.

It is very good location. Walking distance to night market and the beach.Staffs are very nice.Will come back again

good location, enjoy my stay staff helpful with rental a motorcycle for me

Location is great, super easy to visit the local areas like night market, local foods, public beach.We rent a bike (150k per day) to visit the local areas, Ganh Dau point.We stayed the sea-view room with clean bathroom, a bit noisy from above floor in the early morning.

Breakfast is averaged but acceptable. Don't expect the special dishes for the breakfast.

Bad

Dirty, bad service

Friendly staff, Very good location to the night market

Good location close to night market

Bad

Exceptional

Bad

Great

Good value.. High recommend