Shining Riverside Hoi An Resort & Spa

It was very clean and beautiful decorated in the local style with lots of detail. The vegetation around it complimented it beautifully to give a fabulous tranquil and very special experience.

Nothing !

Repeat visitors, we love the accommodation, location and especially the staff!!

Very comfortable, clean, great ambience in the common areas, and staff were very helpful.

Nothing of note.

The hotel is situated a bit from the city center, meaning you can get a relaxing time from the busy streets and traffic. The staff were all super friendly and professional. Pool is perfect for relaxing a few hours or for taking a dip to cool off. Since the hotel was smaller it also gave the hotel a very personal touch. Good variety of breakfast!

Unfortunately the sound proofed rooms aren’t so sound proofed. We had a room near the elevators on the second floor and could hear everything that went pass, including the walkie talkies the staffs used on a very high volume. We used earplugs during our stay. Should be an easy fix to add a sound proofing list for the door. You could also hear the neighbors from time to time. We also had a very strange issue with the water tank in our bathroom that caused a very high dripping sound. This should also be fixed easily (the staff was informed during our stay and tried their best doing a quick fix but it didn’t really work).

Beautiful Hotel in a calm Area! The Staff was very helpful and nice. Delicious Breakfast with a lot of options!

A bit far from the old town (approx. 30min by foot). But okay if you don‘t mind walking. There‘s a beautiful promenade nearby with a lot of cafés and restaurants which leads directly to old town. You can also borrow bicycles.Soundproofing of doors and walls could be better.

The hotel is boutique size and really well maintained. The rooms were a good size and the beds were comfortable.One of the big things for us were the staff, they were so friendly and went out of their way to help.I highly recommend the hotel.

Great facilities, swimming pool, gym and location. Breakfast was really tasty too! Great view from the apartment.

Staff very friendly and hospitable. Lovely calm ‘oasis’ to retreat to after exploring busy Hoi An town

Liked it all

Nice hotel in a quiet area with several eating options close by. The beds were the most comfortable we experienced in Vietnam so far and the pool was lovely. We enjoyed walking to Hoi An village each day. The hotel staff were all very friendly. They organised our airport transfers, day trip to Ba Na Hills and tickets to the Hoi An Memories show. Thank you for an enjoyable stay!

Great value for money. Very friendly staff, nice interior, good breakfast, good size bedroom and bathroom.

The location is a little bit remote, some 20-25' walking distance from the old town.

The room and hotel was amazing. The staff were always friendly and welcoming. Close to the township. Hotel offered pedal bikes for free which was nice and fun too

My only criticism would be the artifical lighting in the room as at night the room was dimly lit

Highly recommend. Such a warm, friendly and professional welcoming from the team at Shining Riverside. From start to finish, our trip was made comfortable with high levels of customer service and exceptional above and beyond gestures! You don’t only feel like a guest, you feel like a part of there family here at the Shining Riverside.

The pool, staff and atmosphere was amazing! Some bikes also available for free was a good surprised.

I loved the resort feel of the property for a fraction of the price. Staff were lovely and we were able to relax and unwind. Even though it’s a 5 minute drive outside dog old town it was nice to be slightly away from the hustle and bustle. Would definitely come back here.

Good rooms, friendly staff, nice pool and well kept garden, bicycles free to use and of good quality.

This hotel seems to be very popular for organised travel groups to stay the night. When these groups aren’t there, the hotel is very quiet and a good place to relax. However when these groups show up, they cause quite some disturbances in the common areas. Complaints to staff did not have any impact. We had this twice during our 4 night stay, think about groups of men communicating by shouting in the hallways at 5am, kids running down the halls throughout the night and ringing doors all over. We had to leave the outside/ pool area twice since there were groups of 20+ kids eating, shouting in the pool while their parents or hotel staff did not do anything.

It was amazing, stunning room with beautiful views. Perfect location, excellent staff, delicious breakfast. We'd love to come back!

2nd stay at The Shining Hotel and we enjoyed it as much as the 1st. Lovely hotel with super staff, tasty breakfast and very comfortable room.

Nothing, it’s all good

Spacious room with nice view and friendly staff. Pool is cool, clean. Various breakfast with a lot of choice. Highly recommend and will comeback next time

The aircondition was a litle bit hot at night. Please check for next guests

Very nice hotel, a lot of facilities, the rooms are very nice and clean. We liked the bikes very much, because even though the hotel was a bit far from the town center we took the bikes everyday. Very good price-quality balance

There were some gekos in the hotel but they were innocent. I guess it's normal in this area

Spacious room with good facilities and friendly staff. A good selection of food was provided for breakfast buffet.

The distance from the hotel to the city centre was a bit far than expected and the walk was long. Other than that everything was perfect.