Four Seasons Resort The Nam Hai Hoi An Vietnam

The property was just absolutely incredible. One of the best hotels in the world!!! We were worried about not staying in town, but that not a problem whatsoever. I feel like the pictures don’t really do the resort justice, especially the pool area. The pool was beautiful. We stayed in a 3 bedroom villa with a group of 6 of us, which also had a pool. We rotated between pool, beach, and villa pool. The value was phenomenal for what you get. I can’t speak highly enough about how great our butler Thuong was. He was so accommodating and predicted our every move and needs. But it wasn’t just the butler, the entire staff works like a well oiled machine. So much attention to detail. Just fabulous. Absolute 10/10 experience.

My only feedback for the resort would be around the dinner. There is a fabulous in room dining menu that would be nice to have a restaurant at night that has more of a menu like that. It was only the Vietnamese, Japanese, and Indian. They were very accommodating and let us order food of that menu to the dinner area so not really a big deal, just a suggestion to expand the dining option or menu.

The Japanese restaurant with Chef Alex was incredibly good.

The Indian restaurant was disappointing.

Nicest beach resort I’ve ever stayed at. Beautiful architecture, room, pool are and beach. Staff is so so helpful and nice. They make you feel right at home. Food is outstanding. Pure relaxation with great views.

Nothing, it was outstanding.

Luxury hotel with high standards . Our butler made us small surprises everyday because we celebrated our honeymoon. Very profesional staff but in the same time very kind and friendly. Spa is just amazing.

Bike to ride around, nice restaurant, very private villa with pool …

You can not swim in the sea- too dangerousNot much to do

I liked the Sports Facilities.

Limited dining options. Breakfast gets busy.

wonderful staff, fantastic food and tranquil surroundings.

The epitome of luxury, location, great customer service and great food and THE BEST VILLA!! The staff is all heart and in believes with a smile! Absolutely coming back here!!

Paradise!!! We loved absolutely everything! Stunning, spacious villas. Huge private pool, stunning main pools. Gorgeous gym. loved the cold towels. So refreshing! Amazing butler service, Hannah just so beautiful, our six year old son loved her, he cried when we were saying goodbye, she was so kind and attentive. Such a treat having our washing all done. Such a relax in stunning facilities. Beautiful beach for water activities for children. Great proximity to beautiful history and visit to Hoy An, only 10 minutes away. We loved our bikes they provided, so organised, all there upon arrival to ride around the resort on.

Nothing loved absolutely everything!

it’s proximity to the sea.

the phone was a bit far and difficultto reach. needs tobe a cordless option.

great location and stunning property

the basic villas need an upgrade, also the food can be better for a Four Seasons property

The wonderful private pool of the villa facing the sea.

Staff excellent. Pool Villas. Location excellent.

Butler service needs to be more defined. Our guy went missing. Not sure what they were suppose to be doing. Could have been better. Water sports are average to poor. Very few products to play with. They also charge exorbitant prices for basics like catamarans and SUPs. That was disappointing when you pay $3000/night for a villa. They could just include the water sports that are not motorised. We also had to really push for the guys to set up the volley ball net. These are small issues though and we really did have a wonderful experience.

very nice big room, clean. great breakfast choices, very good restaurants. people extremely friendly. perfect white sandy beach, very clean. 3 big pools, 2 for serious swimming.

was all good

We spent a wonderful Tet holiday in Four Seasons The Nam Hai Resort in Hoi An. The room setup was perfect for us. Well trained staff made our stay become more memorable. We were lucky to have Mr Hung as butler; Mr Sudhir and his staff served us not only good food but also good atmosphere; The spa was excellent, too. We were touched when having General Manager and Room Manager receiving and seeing us off at the front door of the resort. Highly recommend this resort and we will come back, surely. Thank you for having us and making our stay unforgettable.

Beautiful resort

The service was immaculate

Every thing was outstanding

9 nights was not enough ?

Probably one of the most amazing stays I have ever had in my entire life! The property itself and the beach is breathtaking, the staff are amazing and bend over backwards to make your stay enjoyable.

there was nothing I didn’t like

lovely place great staff and location

the food and service were very good.

the floor plan of the villa