Candeo Hotels Utsunomiya

Location and it is new

The property was so near to the station and shopping stores.

They only provide 1 room card and its very inconvinient for groups. And don't have the early morning spa and bath.

The location is near JR station, and there are malls and restaurants nearby, 7 eleven and supermarket downstairs

Only gave 1 room card

Excellent and new hotel very close to JR Utsunomiya, and near the super-convenient Utsunomiya Terrace, with shops, restaurants, a 7-11, and a grocery store.Rooms are clean and decently sized, and the hotel includes use of their baths and saunas

The location and ease of access was what I chose this hotel for. It was just right outside the Shinkansen station, I didn't have to travel far to get to the hotel. I appreciate the free water bottles in the room. The buffet had a variety of items, even vegetarian taco, which was definitely unexpected. They had stew type dishes which went well with the rice should you didn't want curry with the rice. I also like the ochasuke toppings. overall I would stay here again so it served the purpose for what I booked this hotel for, it was close to the meeting point for me and had ease of food nearby. However I may look into other hotels nearby just to see if it's a better fit for me.

It's not that much of a problem, but it was different to have reception on such a high floor. It would have been nice to have the shopping level labeled on the elevator, since there was two entrances for exit. It's fine after the first mistake of exiting the wrong floor, but wished there was a clear label to help first-timers differentiate. Also the spa is not accessible to those with tattoo or even if you put cover-up stickers. I mean it's Japan, but there's bound to be more tourists than me who would enjoy this. It would have been nice to soak in the spa bath after a long day. The breakfast buffet was a bit crowded and did not have a lot of space to move in and around. I felt the hot food section didn't have enough items that appealed to me. It felt a bit more japanese style brunch instead of breakfast. The scrambled eggs were too watery.

Location is amazing, connected to the station. Right next to 7/11 and a grocery store. Restaurants within walking distance as well. The bath is the main reason I stay here in Utsunomiya vs other hotels. The breakfast is ok, not special, but it’s ok since 7/11 is right next door. The tv’s also have Netflix capability.

The rooms are a bit small, but otherwise fine. The breakfast is not special. The elevators are usually busy. Sometimes you have to wait a while to get in one.

Location to train station and busses. Needed more restaurants and bars close by. Long way to Motegi.

We were there for MotoGP. Transport options limited.

Bath house access, next to the train station makes it really convenient to get around Utsunomiya or nearby cities.

Onsen spa included. The location is excellent, 7/22 and grocery store right next door. Connected to the JR station. Hotel is clean and modern.

Rooms are a bit small, but it’s Japan for you.

The Candeo is a modern, clean, well positioned hotel with good size rooms. The staff are friendly and helpful and there are good facilities on hand.

Limited breakfast options for vegetarians

The location is ver perfect with direct access from JR station linkage. Fulled with surrounded restaurants. The guestroom is nice design and room size is comfortable. The onzen area also very spatial with good amenities. Breakfast quality is very good, tasty, various choices.

Everything is perfect for us.

Looks new, modern, nice rooms. Great location near station and shopping mall.

Didn’t have driving access(unless we didn’t know how to find it?), so had to walk with luggage.

New and clean. Very close to station.

Only three elevators so you did spend time waiting to go up or down every time.

Great location, spacious room. Air conditioning easy to operate in room.

Not great value for money - paying for the spa so if you don’t want to use it then the rest of the experience is average. Very uncomfortable pillows, ‘daily cleaning’ just left fresh towels but didn’t clean or make the beds. Reception nor spa areas aren’t adequate to sit/wait during the day.

Our second visit to this hotel, which says it all. Excellent room, location (within a couple of minutes walk of the railway station) and facilities.

Nothing to dislike.

Very clean, close to the station (you can walk from JR/shinkansen, it's under the same roof).

Good locational and comfortable modern rooms.

Lifts were slow and needed to wait a while. No parking on the property.

The hotel is next to the Utsunomiya station which is very convenient to get to.As I know this is the only hotel in the city centre has the osen(spa).

If they can have the USB port for charge, then it will be perfect

all good but the price......44,000 for one night..... sorry. Even if it's for three people (2 adults, 1 child), it's far too expensive.You have to make prices for the locals.And the room is much smaller than expected.

The onsen was beautiful as you can see the night sky, the room facilities and the beds were very comfy, the view to the mountains, very close the food amenities and the station

Breakfast could be better - no proper coffee or hot drink to have. Good range of Japanses food.,Near the ventilation you could see a layer of dust,