Ocean Hotel Hualien

The staff were very helpful and friendly. The beds were comfortable, and the small balcony overlooking the ocean for sunrise was awesome. Breakfast was very good, and the 'help yourself' tea, coffee, snacks and ice cream was brilliant.

It is not really central. We didn't mind it, as we like walking the streets, but it's about a 25 min walk to the night market etc. The hotel is very happy to call you a taxi if you need it. The rooftop has fantastic ocean and city views, but it is super hot up there with no shade.

Great location in regards to experiencing the locale on foot, plenty of shops, restuarants,parks, sightseeing attractions....that was my short 2k walk.

We liked the room and the fact that it had an enclosed balcony.It was also only a short walk to the night market.You could also help yourself to coffee, tea, snacks and ice cream at any time.

When the hotel is full, parking could be problematic.

Clean, good service, good view, simple but good breakfast, good wifi, good location.

No USB-sockets for charging.

Good location, nice size room.

Balcony was not very usable due to the windows. Bathroom shower mildew.

Complimentary breakfast was great. Location was good not great but we knew beforehand and were ready to walk a bit. Laundry facility just 3 minutes away was a big plus

It didn't fall down in the earthquake. Staff responded calmly and efficiently to all the earthquake drama.

the location is near to the seaside, breakfast was good, and IT'S SO SAFE AND STABLE because we were there on the earthquake morning but didn't get injured

Nearby esplanade is a good place for walking and enjoying sea view. Laundromat is 3 min away, very convenient. Also night market is 15-20 min walk away. Free snacks in dining hall and water dispenser on each floor. Also, good that hotel is environmentally friendly.

Limited food choices nearby and having to get to town and back by taxi. Not sure if hotel is on the bus route? Bit inconvenient because only 1 all-purpose soap dispenser in shower area and none for sink area.

The room: comfortable beds, good shower, and there’s a water dispenser in the hallway.

They didn’t clean the room but just changed towels (didn’t even empty the bins) when we asked & left the key at the front desk. The location is a bit far from the restaurants, bars, night market etc. The staff hardly spoke English.

Everything looks perfect. There is a small balcony in our room. Breakfast is simple but ok. Limited space for carpark. The hotel looks Clean and the beds are comfy. Value for money.

Limited space for car park.

The breakfast is nice. The staff were nice to us even though we asked a lot of annoying questions but they remain calm and willing to kindly answer.

I cannot find the switch to turn off the balcony's light.

The staff is very friendly. Few minutes walk and reach the 和平广场 to see sunrise.

The pillow is too soft

Easy location to find, friendly staff.

Ants on balcony. Balcony light on timer so could not switch off. Night light by bathroom disturbed sleep.

The shower was warm. The TV had a variety of good channels.

First of all, they have an automatic light on the porches that turns on at 5 and stays on until 10 so you can’t actually use the balcony as advertised because the light prohibits you from seeing any view. So don’t be fooled into booking a room with a balcony because it’s unusable. Also- a bar with view was advertised but there is no bar anymore even though there is even a sign for it. Also our room was never cleaned so we had to find a way to get rid of our own trash and scrounge in the hallway closets for new towels. Also the elevator broke and the very rude staff at the front desk didn’t care in the slightest that guests had to walk up ten flights of stairs. No soundproofing whatsoever and the breakfast was frankly inedible. Finally, there is a hallway light next to the bathroom that doesn’t turn off so you basically have to sleep all night with a light one in your room. This hotel really should lose a star or two- it’s barely functioning as a hotel.

Very spacious, and very good soundproofing. I didn't hear the traffic noise at all. Easy to find parking in the area. The staff were helpful in pointing out where to park. Breakfast hours were good for me, and I thought the hotel is well-located between the main city area and the outer edge of town.

More vegetarian options at breakfast would have been nice - there was meat in a lot of the dishes. The reflective film on the balcony windows makes it a little akward to see outside, as does the angle the window opens at. I know that's not really something that can be changed, but the window opens towards the intersection, rather than towards the park and ocean.Also, there's no hand soap. The only soap available is the multi-purpose liquid soap/shampoo mounted in the shower. There was some renovation happening in the building, which I wasn't notified of. Luckily I woke up just before it began anyway!

The receptionist was friendly and always willing to help. Breakfast was good and Parking was close to the hotel. Room is spacious.

The so-called balcony is actually part of the building's exterior, with lights controlled by the hotel rather than controlled by the guest. It's really not part of the room's facilities. Not really an issue, just a point of clarification.

The room size is good, and clean enoughThe breakfast buffet is good, lots varieties. There is a drinking machine located at each floorThere are 24 hours free coffee/tea/snack available.

1) On the booking website, it says the property provides free bike riders to tourist attractions (within 3 hours), but when I arrived the hotel, and was told the offer is no longer there.2) In the hotel lobby, there is a leaflet about the hotel, it says the hotel provides free shuttle service to/from the airport and train station, but after checking with the receptionist, was told it is only available if you made the booking direct with the hotel

Rooms with balcony is great

Watch out cigarettes that are still burning would fall right on your car if you park in front of the lobby ?

Reception super helpful.

NO BED FRAME, Bed directly put on the floor, Very inconvenience for elder peoples.