Sterling Jaisinghgarh Udaipur

Staff is courteous but don't have coordination among themselves

We had specifically asked for twin beds, confirmed the same 3 times before checking in, during check in we were informed that the room we had selected did not have that facility.

Beautiful building with Indian hospitality located at the quiet area of Udaipur. We got nice big room with one extra bed for 3 persons and still had huge area left. The interior design in Indian style that was real nice. Staff were attentive and professional in their job. We recommend this place even though it far from the center and lakes but it was easy to get the tuk tuk or taxi from the street in front of the hotel. It was also very convenient to ask hotel front desk to get a ride for you. We also asked the staff to get the taxi to the airport for us and it had the tariff clearly at the front desk. We were so impressed with the hospitality of the beautiful young lady at the front desk. Actually all staff that we encountered were all so welcoming and left a big positive feeling in our memories.

Friendly and polite staff. Went out of the way to address our concerns. The change in room worked for us, or else it would have been a nightmare.The restaurant staff was amazing, especially Mr Amit, who served food with a very friendly and welcoming manner. Overall, it was a pleasant stay.

Initially, we were given a very bad room, with the windows facing walls full of birds' shit. It was impossible for us to open windows with that kind of mess. Fortunately, the front office agreed to change the room and offered a good replacement. Really appreciate their gesture, but the hotel should do something about that room.

Hotel Staff and Location of hotel near the lake.

Washroom had bad smellWifi was not workingHeaters were provided after several request and it was not working

The vibe of the hotel is lovely. Antique items and historical style and yet very comfortable. Quiet location but easy to reach with a taxi.

Everything was great.

The rooftop are had excellent views and the building exceptional heritage

The facilities such as old towels, shortage of toilet paper, no tissues. The staff were friendly but not trained in serving eg tea came lukewarm, had to be reminded you had requested.

only employee response.

the images showed in online booking and of resort doesn't match at all. but the staff upgraded the room and provided a good one. food was ok not upto the mark

The place is very well maintained and staff are very courteous. Being vegetarian , I could find very good options there . Location is nice

Friendly staff, clean room, clean bed, tasty food

Loved the food, the room and the staff were very kind and helpful.

The staff were very cordial and helpful. They also suggested places to visit and food options which were excellent

Nice, well maintained property with a heritage touch. Good facilities and good staff.

Minor hiccup with warm water very early in the morning which was solved by a call to the reception

Staffa attitude

Things were not in perfect standard, like TV less than 32", View from Room, Poor door knobs, No Mirror in Room, Only morror available in Bathroom and Dressing room with no table n chair. No alarm clock in Room, No hair dryer (available on Request), These kind of room you can get at Less than 5K at max but charges are 10 to 15,K.

Very bad

No brand value & feeling very unsafe property. Food is very horrible with stale food

Mr. Parvez and team were excellent The food was good.

Bad

Bad food Extremely bad food

Food was good except the bekary section.

I liked breakfast service.

you need to improve washroom.

Location and room size are great

Great staff