Shiv Niwas Palace by HRH Group of Hotels

Excellent customer service, impeccable grounds, very relaxing atmosphere.

Location of the hotel is great, very close to Lake Pichola and other key tourist spots. Staff very helpful. Break Fast is also great with excellent service.

Cleanliness could have been little better, especially since it was raining during our stay

view from terrace was gorgeous; hotel staff was very helpful

AC unit was very loud and strong. Restaurant food was generally very good but portions were too large. Need more small, healthy options for food.

The Shiv Nivas palace hotel is the offical hotel of the King of Udaipur. From our experience, it is criminally underrated. Not only were the staff incredibly friendly and accomodating, but the hotel’s ambiance was fantastic. Few points to note: the hotel was used in filming James Bond’s Octapussy. Unlike the Taj Lake Palace, which frequently advertises this fact and charges 3x the nightly rate, Shiv Nivas mentioned it to us only once. We booked the mountain view room, which still afforded us a view of the lake from one side of our spacious courtyard area. We also had dinner at the palace on one of our nights and the food was authentic and exceptional and relatively more affordable when compared to the comparable 5 star hotels such as the Leela and Taj. The hotel offers panoramic views of Lake Pitchola and complementary buggies through the palace complex to get out and about with easy access to the main market, city palace museum and Jagdish temple.

LocationGreat staff in the restaurantNice breakfast

Rooms need an urgent renovationLate check out very expensive

We loved everything. Beautiful room, excellent staff, great food and wonderful location

Ideally located. All places of attraction are easily accessible. Courteous staff and excellent Restuarant and bar

The decor of the room could have been a bit more modern especially the bathrooms

same entrance as the city palace very quiet great view of the lake

steps

Housekeeping, staff behaviours

Breakfast menu and its location from rooms .

The Shiv Niwas Palace is the perfect place to stay in Udaipur. Excellent mix of old historic charm with modern fixes. The location is ideal -- easy walking to all the City Palace and other old city sites. The rooms were lovely and the meal location (candlelit dinners by the pool) was very memorable.

Set in palace like building with beautiful courtyards and pool areaSome rooms with great view of lake Restaurant with varied menu and lovely settingPeaceful refuge from city in great location adjacent to palace

Rooms a bit tired with bathrooms very datedFelt constantly pressured to give gratuitiesSteps very steep in many places so would be a problem for guests with mobility issues

The hotel is very impressive, lovely facilities for example the dining room, pool area and being able to walk through the City Palace at night returning to the hotel is amazing. The Jagmandir Island restaurant on Pichola Lake (part of the hotel) is well worth a trip to.

The basic rooms are rather disappointing and somewhat remote from the main facilities although are spacious. I think a suite would be much better.

Very nice and well-maintained facility in great location. Very friendly and helpful staff. Good value for money. We received upgrade to a royal suite, really amazing.

The location is the best lovely view Gardens well maintained

The rooms are very dated.The bathroom needs to work on itThe bedroom balcony has never been cleanedThe balcony furniture is rusty and dirty and can not sit there. The breakfast was very basic and the restaurant food was bad.The location is the best lovely views

If you want to experience staying in a palace, this is the place to be—it’s actually part of the City Palace and owned by the Royal Family. You can wander through beautiful grounds, enjoy exclusive access to certain areas only open to hotel guests, and relax by a stunning marble pool. We also had a great time playing squash and snooker.

It's a little bit of a trek getting in and out of the hotel as it's on a hill and within the high-security palace grounds. The hotel provides a complimentary buggy service to the palace gates until 11 pm, which is thoughtful. The rooms are dated, and the whole property has an old-world charm, so don’t expect many modern amenities, but everything worked as it should. The restaurant offers a great dining experience, though it is quite expensive. If you’re on a budget, you’re not missing out on much—especially since you can still take stunning photos when visiting the publicly accessible areas of the palace. Additionally, there are no lake views, only city views, and the rooms aren’t particularly spacious.

Location, Ambience, grandeur, facility of electric baggi, excess to the city palace was easy, co operative staff.

The rooms must be renovated ... specially the bathrooms.Better spread of breakfast .

The location was perfect.

For Rs. 22000 the room I was offered was very very basic. On top of that it wouldn't lock from inside. I had to upgrade after paying another Rs. 23000. I don't think it was worth my money.

The pool and restaurant areas were nice. The rest is a scam. The photos of the hotel are photos of inside the suites, so you arrive and find a completely different place.

The room photos are deceiving. They are old and in the service side of the palace. No view, all crusty and decayed. Photos on Booking come from inside the suites, there are no common areas with any kind of view. This is a scam and a trick that they play to attract guests who will be in an ugly room unless they pay for a suite. Also they advertise a terrace with a view with restaurant tables. This is a lie. They ask for €100 per person only to reserve it and then you are allowed for dinner up there.

The location is great, the staff is very friendly; the suites are very nice with a lake view

The normal room are overpriced; it is worth staying there only in suites

Stunning heritage property. Fabulous staff, and an incredible bar that featured in the James Bond film ‘Octopussy’.