The Chronicles Hotel by WSI - Near the Lake Pichola Udaipur

Worst customer service I have ever experienced. Don’t get attracted by the pictures they have put for the rooms you selected. All pictures are the same for all the room, make sure 10 times with them before you book. We have booked a room by the pictures they have put on booking.com site but we did get a tiny room with no balcony and they were not agreed or gave us other room by saying all rooms are occupied.

Worst customer service I have ever experienced. Don’t get attracted by the pictures they have put for the rooms you selected. All pictures are the same for all the room, make sure 10 times with them before you book. We have booked a room by the pictures they have put on booking.com site but we did get a tiny room with no balcony and they were not agreed or gave us other room by saying all rooms are occupied.

The property is neat and clean. It is located near Fateh Sagar Lake and pichola lake takes 15 minutes by auto/cab.

There are less number of eateries near by. Need to walk a bit to get good restaurants.

Bed and other things

Service, food

Good property for b&b, staff is good, neat room and nice restaurant serving good food

Comfortable and spacious rooms with big enough washrooms. Very friendly staff and amazing service. Decent breakfast.

Similar hotels with same price in the same location were available, which included POOL as well.

Good location and comfortable for one night. The staff let us store our bags for a few hours but not in any secure location, just the lobby, which was fine. The restaurant was convenient and the food was good.

The drainage smell in the bathroom as mentioned in other reviews. It was fine for one night but we might have asked to move rooms if we were there longer.

Location is close enough to both Pichola and Fateh Sagar lakes.

My 3 nights stay was a real nightmare: I had to ask to change room after the first night, due to the strong toilet drainage stink. In the second and third night I could slip for few hours only due to the music parties going on till late night (2/3 am) in the neighboring rooms. Staff do not take any action to stop these uncivilized people from disturbing the other guests. Staff can hardly speak few words of english: if you’re not Indian, it might be a problem. I run away one night before to look for another hotel. My suggestion: stay away from this place, if you have got any alternative!!!

The hotel seems new. It was nicely done-up and the staff at the hotel were very nice, polite and helpful. Special mention to Mr. Karan, the GM of the hotel who was very welcoming and full of suggestions on what to do in Udaipur. Mr. Pinto, the restaurant manager, very polite and took care of our every request with a broad smile. Also Mr. Junaid, in the restaurant, very polite. The hotel food was yummy and the location of the hotel was superb - close to the old city but also a bit away from the congestion and traffic.

There were no lockers for securing valuables and documents in the room. We hope that the Management will look into this.

I really enjoyed my stay at the chronicles. Interiors of the rooms were amazing. Breakfast was also good. Special thanks to karan for helping us with early checkin.

The room was spacious and well equiped and decorated. The bed was confortable and everything was cleanedWe didn't have dinner there but they have a rooftop with an amazing view

Breakfast was included in our booking and we have been shown a very small buffet with nothing adapted to us. When we asked if there was a menu with additionnal things we could order (and pay) we've been given a menu but someone else took it back few minutes after arguing that we had to eat the buffet.So we left and had to get breakfast in another hotel nearby that was ridiculous. It's too bad that all the people there were so impolite. It doesn't let us a good memory of the whole place

Staff is very cooperative.Food was excellentMr Junaid had gone extra mile for serviceDefinitely visit again,when in Udaipur

1. hotel is good. rooms are well maintained and hygiencially cleaned. 2. extra person bed provided was also good and comfortable. 3. break fast at their resturant is having variety of food options and all are tasty and restaurant staff, chef wil personally come to you and inquire about food and their services. i will always pefer to stay in The Chronicles Hotel.

The Chronicles Hotel in Udaipur exceeded my expectations. The staff was incredibly attentive and friendly, ensuring a memorable stay. The rooms were beautifully designed, offering stunning views of the city. The food was delicious, and the location was perfect for exploring Udaipur's charm. Highly recommended!

View from the rooftop restaurant and staff

Limited parking space so good to check before going

New hotel with very good amenities. Staff were very helpful and gave excellent recommendations on things to do. Junaid who worked at the dining area was excellent and arranged a very sumptuous breakfast. Gave us good tips as well regarding touristy stuff

Would have a shower wall to separate the bathroom. Fairly large bathroom and plenty of room to separate the shower and toilet facilities.

We travelled with a 8 month old & I must say the stay was very comfortable. Location was really good and nearby all the city attractions. We were served with fresh food and it was very tasty. The property is maintained well & has a very colorful and vibrant ambience. We stayed here for 2 nights & was a pleasant experience. Special Mentions to Karan who helped with all transport and guidance about the city.

Hot water wasnt functioning which was a temporary issue, staff assured to get it corrected asap.

.The staff and the ambience are super good .They will treat you according to your comfort and needs you want from them.The whole management was super smooth and quick .Even if u are staying solo man \ women .You will feel safe and surrounded by a very positive environment.

Well maintained rooms & location

Rooms could have been a lil more spacious

Location

No car parking garage, and limited open numbers of car parking

location of hotel

restaurant is too costly.