Regenta Central Udaipur

Location, food taste was good

Front desk staff was not cordial ..even the staff at restaurant was too blunt. Breakfast was not sufficiently prepared as per the guest list.. very less quantity. serving cold food and too slow service

Staff was reaponsive

Sofa bed wouldn't work ! Staff couldn't figure out how to put it back .. property needs overhauling.Breakfast was poor quality

The main advantage of this property is, location. Facilities are good. Very similar to Radisson properties.

I booked a suite to have large space but they still charged me for my 12 yrs old kid. That could have been managed. Charged me INR 100 for an ice bucket. Didn’t put any welcome stuff like fruits etc. despite booking a suite. Consider this a feedback, not complaint.

Food

No spa and gym

Location is good. Staff is very friendly and we get instant service and all other facilities are good.

Breakfast could be way much better in taste and variety.

Staff was good and cooperative. The royal suite was really good except that it was not sound proof

I could hear other rooms doors closing and opening and toilets flushing in my room, AC was making ten different types of noises so it was difficult to sleep in the night

Good rooms and restaurant staff. Very well located in the center of the city.

The processes in the hotel and front desk are a bit rough around the edges and could improve.

Cleanliness, polite staff

Small rooms, food

Location is perfect for travel to all view points.prompt response for house keeping staff as well as other staff

Menu for restaurant can be increased

Good location, clean and spacious room, good food and friendly staff

The Room was good and the family enjoyed the long weekend , the entire team was good from the Front desk , In room dinning team , housekeeping staff , Chef and team members at breakfast area , security Staff . I think the best team wins , best of luck keep it going.

The Shaving Kit, tooth brush kit , Conditioner , and fresh soft paper tissues not provided, it should be in the room by default .

Rooms were clean and big. Good location.

Mr. Satish made the check in experience a bitter one. He was rude, dismissive and very disrespectful…he was almost shouting at me when I asked him to explain the procedure. Then he didn’t have the patience or courtesy to guide us in booking a car for city tour…he just left us waiting and disappeared. The interaction with him left me and my family very sad and disappointed. Even all the other staff seemed very scared of Mr.Satish’s temper, erratic behaviour and raised voice. Being a senior manager in a good hotel, we expected a courteous and pleasant welcome experience but he was the opposite. Will not recommend this hotel to others due to his behaviour and attitude.

Good service, clean, great looking hotel.

We had requested for no cleaning service in the morning when asked, however as we came back to the room the cleaning service had come in and cleaned the room. Our room was also quite small. In the dining room, it would be helpful if most staff could speak English. Idli and sambar could be better.

Location, hygiene, price of rooms, house keeping staff were really nice. Omi did a great job with the upkeep of the room.

The soap dispensers are fixed and cannot be removed. Using them in the bathtub was difficult and I had to request new bottles which can be used in the bathtub. The room service menu was a bit pricey.

Very nice modern hotel with spacious rooms. Good location within Udaipur.

The room was overall clean but there was a decent amount of dust on the floor especially in the corners. The room was clearly not vacumed properly

Good room sizes

Delayed check in and front desk staff not so cordial

Bad

Poor service and Amenties.. Over priced, bad location

food quality and staff behaviour

lack of rooftop dining

Lavish hotel, very nice interior, very large room n bed also extra large n lavish bathroom a

Its new just opened so restaurant not open properly yet still in working condition they dont have dinner buffet n breakfast buffet also wants improve taste of dishes n no. Of dishes wants increase also as per rate. Some problem in bathroom also some plumbing problem.

I liked the location and size of the room. Hotel décor was nice.

We booked both breakfast and dinner . Breakfast was pathetic . Dinner was better but some dishes were tasteless and seems they are not fresh . We gave the feedback about the food but they didn't work on that . We had a issue, we called the Manager but he never came to meet us . Some young boys are managing all the work and they are totally unexperienced and They need a serious training. There should be experienced staff or Manager to work on feedbacks and handle complaints .