SKK Blu Hotel & Spa

The hotel is clean, food is awesome. Staff is helpful however they can be really late with your requests as they don't have enough people. Parking is just outside the hotel and it's spacious.

For a third person in room they just place a mattress on the floor without any folding bed. Additionally even though many things are listed as amenities but a lot of things were only available if you call and request like hair dryer, iron (it's available without iron board), slippers, kettle is working in one room but not working in another. Shower area is a little off looks really old and dirty.

Food was excellent. Staff was very good.

Room was horrible. The bathroom smell was all over in the room. Worse than a 3rd class train waiting room.Outside noise was a problem. A room service phone was right in the hallway, next to my room, ringing very often, and was loud enough to wake anyone easily. So hotel acoustics are not good for resting, sleeping, etc.Late night rooftop party certainly added to the pain.

Food was excellent . Rooms were very clean and amenities were super good. Showers with hot water are of excellent quality.. Breakfast and tea were wow..

The balcony from outside was dirty because of the pigeons so they should keep the net to avoid it..it is not impacted to the guests at all but better to fix it

Overall services was good.. food was excellent.

Need to improve in room services.

There was really nothing much to like at this hotel. The al carte food we ordered was very tasty and well prepared. Breakfast is an Indian veg buffet and is OK. The staff do try their best to help wherever possible. There is onsite parking.

We had one of the worst experiences at this hotel. The telephone in the room that was allocated didn’t work. The 2nd room they gave us didn’t have a luggage rack. Where is one supposed to keep your bags. We had to use the table. So, we were short of table space. The safe didn’t work. It took 2 days to finally repair it. They obviously dont check all the facilities in the room before allocating it to a guest.The toilet in this room was tiny. When I complained that some evenings we didn’t have hot water, they said you have to let the water run for 10 minutes to get hot water. What a waste of water. The body and hand wash soap were of poor quality. The sofa in the room was stained. The leather of the writing table chair was torn. The restaurant chairs were stained and paint was peeling off.See pics attached. Pic 1 - stained room sofaPic 2 and 3 - Restaurant sofaPic 3 - Torn writing table chairThe last straw was when checking out we were told that their International credit card facility was still not connected. This should have been informed to us in advance. If we were aware that credit card is not accepted, we would not have booked this hotel. As an international visitor we don’t have access to PayTM or any other Indian online facility. It took a good 45 minutes to sort this out as the reservation guy had to provide us with a link for payment. All in all, I think the communication between the departments is very poor. I had to remind them that I had paid a 50% advance. We paid over US$ 72 plus taxes for this hotel. A total waste of money. The hotel is desperately in need of a refurbishment. Everything is jaded and old. Will never stay at this hotel ever again.

Bad

THE AC wasn't working. When confronted, the manager told that there's a problem in the city! If there's a problem and you don't have a generator then you should give a refund!

Food was good. Staff were humble and supportive. Overall, hotel room hygiene and cleanliness was average.

Room centralised AC exhaust duct was noisy.

The Hotel is V clean and rooms are v Comfortable......room service is v quick......food is amazing.......in short staying in Blu Feather Hotel is Value for money

Staff at reception very gentle and helpful. Room size is perfect

It needs some renovations now. Breakfast choices are very limited and the restaurant staff is not well trained to handle the guests

courteous staff

pool area had no lounge chairs children were allowed to run around on the hallway till late in the evening

Value for Money, Food was excellent (Tawa Roti was available) & staff was kind & helpful in preparing food for kid on demand. Room service was superb. Staff served the request for early check-in the morning on arrival day.It is not resort so don't expect any kid playing area inside & there is no walking area outside the hotel since it is situated on road.

Food was good.

1. Incomplete toiletries, dirty towels despite flagging on day 12. Soap that had the consistency of a jelly and without a dispenser had to be squeezed out of a bottle was both annoying and very time consuming3. Faulty design in bathrooms like thick marble slab on top of water tap restricting face wash etc use cases with the possibility of head hitting the slab4. Unfortunately bad location of the hotel with immense road side dust 5. No gym, very dirty pool6. Worst of all - unruly staff who threatened to even hit me !! when I shared an aggressive feedback when prompted multiple times on not honouring my request for a special diet in breakfast food - this was totally unacceptable

Good swimming pool and massage. Staff is doing everything he can. Breakfast is a large indian buffet with a lot of choice so very nice to try things.

Room need renovation and a little bit far from the old city (20 min by car, 300 roupies by ricksaws)

Everything was very nice. The staff were really courteous and helpful and the food was also quite tasty. The place was clean and well maintained.

The bar service to the roof top swimming pool was very tardy.

Great service and having a good quality of staff. Breakfast is one of the best thing about the hotel and a rooftop swimming pool too.

It is outside the city but not so far and at the peaceful place.

Size of room, food, drinks location, hygen

Our stay has been great at this hotel. Ambience of the restaurant was nice and cosy, tasty food served nicely. The staff was very helpful and attentive. Vehicle for site seeing was arranged by Kamlendra ji and suggested a nice plan for two days.

Nothing as such..

Nothing, very VERY WRONG LOCATION. You will end up spending 500 rs on Ola to go to the city and come back.

Very wrong location and the food is pathetic, if you order a salad be it Russian or Ceaser salad, they will put the vegetables on tawa and fry it and the chicken also, when you ask the chef he will say here we make it like this. This is a clear case as prevalent all over India of paid reviews and everyone giving good ratings. They don't even know how to serve milk without spilling it, extremely disappointing stay.

Great hotel with all modern amenities. Slightly on outskirts of the city, but great for us as we were transiting. We reached quite late and still they served us dinner.

Facility is clean and rooms are comfortable.

The extra bed was not very comfortable, and there is only 2 half liter water bottles provided in the room. This can be improved