Tea Harvester

Great staff, super breakfast and dinner...incl beer.Super tour in the fields.All to our expectations

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The manager and his staff were really helpful. The hotel is in a beautiful location. The rooms are a good size and we had a beautiful view of the mountains from the rear balcony. The building itself is a gem.

Nothing really.

Location

Back view balcony - kitchen smell coming to the room if we open the delivery

Nothing specific about the stay just enjoyed the evening walk in tea estate.

It was my 3rd spot to stay in Munnar and compared to other 2 had very bad experience with Tea Harvester.1) When we reached there was very less staff to welcome or to take our luggage. Same happened during checkout too2) Requested for non-smoking room but as soon as we entered the room, it had a very bad smell of smoke3) Bed was not comfortable4) The room which was allotted to us in that refrigerator was not working5) Bathroom didn't had hair dryer & slippers and under Media & Technology, it was mentioned telephone and room didn't had telephone, for room service we had to use our cellphones to call the receiption (as mentioned in booking.com)6) Iron/Ironing facilities were unavailable

Nice scenery and location

Toilet door hard to open.

Excellent place and good breakfast. Tony and Basil were extremely helpful in addressing our needs

We were upgraded to "their best room" due to an issue with our booking, and it was really great. The balcony had a view down over the canopy, and the front of the room opened onto a walkway veranda looking straight at the plantation.The food in the restaurant was also excellent. The staff in the restaurant friendly, and helped us order as well.In the mornings, they offer a free walking tour around the plantation, and the guide explained all the plants to us and their dog even came for the ride. It was great to walk amongst the tea trees and learn about all the history.One evening we were taken in a tuktuk by the guy working at the hotel to a viewpoint amongst tea trees and managed to take some amazing photos. The guy was a bit drunk and talking a lot, but the view was worth it.

The hotel organised a taxi to collect us from Cherai Beach in Kochi which was very kind, but the taxi experience was not great at all. They arrived 70 minutes late for a 4+ hour journey, meaning we arrived much later and didn't have much time to enjoy the hotel, a whole day effectively traveling. The taxi driver also took us to a spice garden without a choice, and it ended up being a big sales pitch for them to try and sell us ayurvedic medicine. We weren't told about this when orgnaising the taxi, and the hour we spent there added to our already delayed trip. When we didn't buy anything from the shop, the driver seemed a little annoyed and didn't talk to us in the car for a while. He also sped really fast around cars, which was a little unnerving given that we were on a mountain.When we arrived at the hotel, the first thing we were told was that there "was an issue with your booking.com reservation", which isn't the most reassuring thing to hear when you arrive at a hotel. They explained that because of this, they would drive us to a luxury hotel free of charge, and would upgrade our room. On the surface, this sounded like we were being stitched up, but it turns out that we actually were taken to a brand new luxury hotel. It felt like we were the first guests to stay there. When we returned the next day, the trip could properly start, but it was a shame as we specifically booked this hotel and only had one night in it.

Very friendly staff and great visit of the tea plantations. The location is very calm and beautiful

Lovely building in the middle of the tea plantations, lovely view over the spice garden from the balcony, very peaceful. Dinner in the restaurant was good, they do not serve alcohol but were happy for customers to bring their own. comfortable room.

Limited breakfast. It is a little way out of town, wasn't a problem for us, but need to take a tuk tuk to get anywhere. the building is in a lovely setting but not quite as isolated as the picture appears - there has clearly been quite a bit of building since it was taken!

The location is amazing, in the middle of a tea plantation and surrounded by coffee trees and cardamon plants! It's so peaceful and relaxing that you don't want to leave.The food is very good quality with nice breakfast buffet and great variety on the menu for dinner. Staff is nice and always helpful.We would definetely come back.Highly recommended

Room could be cleaner and should be 100% ready at check in, while we found no towels and no toilet paper when we arrived. No housekeeping service in the morning which I would expect from an accomodation of this type. Staff is nice but communication can be challenging at times due to poor English.

Location, property

Room service, no mineral water, food

It was clean, the food was good, the staff were very nice and the view from the top floor was amazing!

It is a bit remote and the road leading to the property is quite bumpy.

1. Location 2. Ambience

l.Poor Management

Room is good. location also nice. Price is high

Location & ambience

Location, price (maybe due to the dates I was in). Food served at restaurant was good. Very hardworking satff

Need repairs and deep cleaning

The location is amazing and the place is very special, right in the middle of the tea plantations. The personal is nice and support you on organizing tours around the area.

Good in general. Just mentioning that you don't have all the services available at walking distance, but that's also what makes it cool.

Excellent location, helpful staff , good spacious rooms with superb views, Excellent breakfast. We enjoyed our stay.

No AC, no ventilation in room. Suggest placing mosquito nets on at least one window as it is impossible to keep windows open at night due to insects.

Food was tasty and good. Location was good.

It's not value for money. It is too costly.

The good point is that you can walk easily and FOR FREE in the tea plantation in the around.

We were very disappointed by the view which is full of buildings and electrical facilities. The rooms are supposed to have a view on the tea plantation but its not true. Isolation is not good, we can hear the kitchen and noises from other rooms. The Manager of the hotel is not a nice person as many comments noted (rest of the staff is nice). The restaurant staff is not very professional (loud music and TV while having dinner).

the tea estate was really beautiful and the staff is very helpful and friend the food was fantastic

as shown on the listing there were a few items missing in the room.*There was no telephone for the room service very far from my and town and during the stay we could not explore the neighbourhood so much