Munnar Tea Hills Resort (MTHR)

We love the location and the views. Also enjoyed the birds chirping all day as we love bird watching. The variety of flowers and plants is outstanding. So beautiful

The WIFI was a bit weak the first 2 days but then it got fixed

Service and food

Billing at the time departure

Located near to munnar , breakfast is really good, big balcony .

Kitchen close by 9:30 , no service after that , duplex bed(upper room ) is not comfortable, only one ac available on entire duplex . No amenities at resort location . No pool , no hot water at upper room

scenery view from Balcony was outstanding.

Sports room amenities are damaged completely, should be kept updated in good condition.

Location, view from the room, food, staff

maintenance

The booking process was smooth. The staff were friendly and very helpful. The inside of the cottage was clean and comfortable with a good view of the valley below. The kitchenette had tea and coffee making facilities with bottled water as well. The breakfast, although predominantly South Indian, was good, and there were some limited continental options as well.

The access to the resort from Munnar Bypass is along a narrow road with no protective barrier at one portion and a steep climb at the end. Moreover, Google maps can give erroneous directions whilst approaching the area and I felt that it would be better if the resort sent clear guidance to reach the location. My stay was in a cottage, but I was disappointed to see a lot of waste dumped outside the front yard of the cottage, with a stink in the air, although I am unsure where it came from. I also felt that the maintenance of the outside of the cottages was not up to the mark. The hot water facility in the bathroom was not great, as it was mostly cold water coming through. I wish there was a refrigerator in the kitchenette.

the view

the room was dirty even after we asked to clean the room.the switch of the hot water wasn't working properly so we did not have hot water one evening. they had to come and fix it. the staff wasn't friendly. the restaurant was dirty, the tables were sticky and often the floor was dirty as well. the food was OK but not more that that. the lighting was very poor in my room.

"Nice place to stay in Munnar,The rooms and the food also was really very good would rate 8/10

Location is good but it’s Very difficult to drive up.

Facilities management staffs are very friendly and good response

washroom flooring, doors, locks are not good

Rooms are big and spacious .Washroom was also good and cleanHot water was also available anytime

No one to welcome We had to take all our luggage No one to assistThere was dog barking I personally don’t recommend

- Food Quality is good. Supportive and Disciplined staff. - Cleanliness in the dining area. - Variety of food items were adequate.

- No evening snacks or tea (as complimentary). - Food is available only within specific time window. We cannot order food during non breakfast or dinner time.

Breakfast was ok. Room size (family cottage) was good.

Room service very poor. May be there is shortage of staff. Room was not cleaned for our stay of 3 nights. First the reason was given that we need to put tag 'clean my room'. Then only it will be cleaned. Next day we put the tag, but it was not cleaned. No water, no tea bags replenished. The name resort is misleading. It's heavily overpriced hotel. Not much dinner options for vegetarian. Fill cheated by name resort. Not a value for money. Please avoid. Better to get 3 star hotel in Munnar city.

View is superb...not so much from rooms but common viewing balcony. Vegetation is amazing too. Hard working staff.

Bizarre designs of rooms ( actually made for apartments and converted to Hotel as an afterthought ), creaking infrastructure, 2018 Ranking being presented as current and resort very different from pictures, pricing is not competitive .

Food, ambience, breathtaking views of the valley from the rooms, room size everything was all very good

Nothing in particular

Breakfast was good and met our expectationsLocation also nice

I would like to suggest ,Bath soap or shampoo should be available in all washroom.And tissue box to be maintained in all rooms.

Passable

Bathroom were not clean All hardware in the room not fittingHot water availability was a problem No pool and out door activities after paying so much

It’s a beautiful resort with many hospitable people. Our stay was very pleasant and the staff were all very obliging right from the guard till the manager. If time permits I sincerely hope to visit this resort again.

Elders staying here will find it difficult to use the wash room because the bedrooms are situated upstairs and the toilets situated downstairs

Nice location and good staff

Food was ordinary. The pricing is on the higher side. Housekeeping needs to be more organised and prioritisation is needed

Nice location, helpful staff,delicious food

all their photos are photoshopped. had to pay 12k for 1 night stay. don’t trust booking.com they have given them 4 star and genius tag. they are making money because of a similar hotel name which is a Kerala tourism property. The hotel is rooms are worth 2-3k, it’s like a treebo budget hotel. Overall horrible experience will not blindly trust booking.con hence forth.