Winternote Resorts

We liked the hotel and the location of the hotel, close to a popular restaurant, to places like the chocolate factory, you can buy spices, teas, everything is there, the hotel itself has a cool interior, but the cleanliness is not very high. Comfortable bed, very nice view from the balcony.

Of the minuses, the water was not in plastic bottles, but just filtered water, and the hotel parking lot was very small, literally three spaces, and he constantly called us and came asking for the keys to repark the car. That is, it was not convenient enough for us and we could not fully relax.

Lovely scenic hotel, overlooking mountains and lots of greenery, you can hear the wonderful wildlife. Our room just needed some TLC and so did the swimming pool. It was about 35-40 minute drive to Lockhart tea factory which was convenient.

The staff seemed very kind but it felt as though the place was run by a slightly inexperienced team as there was some confusion of how our payment for our stay was supposed to be taken (i.e directly through booking.com or cash). This was luckily cleared up. There was also some communication confusion initially around if we could do a late check in - which luckily we could, we were able to check in at 10pm.

The staff were friendly and very helpful. For instance at the restaurant they were happy to accommodate our requests for making the food without cream/ little oil. The view from our rooms if the ranges was good, we also saw a woodpecker feeding it's young in the adjacent tree. The gardener's have done a good job - we spotted jackfruit, mango and pomelo trees laden with fruit. Our rooms were large, clean and comfortable. Wifi was fast, as was any request for room service.

Nothing really. If i had to pick, it would be the lack of options if youre not into rich/ oily food. But the restaurant staff were sweet and tried to do what they could for us. Also, it's not the biggest property, so if you want to walk around you'll need to step outside to the road.

Everything in Winter Note Resort was perfect. From the room with a great view & modern feeling, over the very attentive staff and the great restaurant. Everybody was so nice and helped us with every need we had. Would definitely come back.

Modernist hotel

SoullessStaff inexperiencedRoom was not made up

Lovely and clean, beautiful views, the service was outstanding and friendly

Winter Note Resort is in a beautiful quiet setting. Our room looked out over the tree covered mountains, all we could hear was birds and wildlife. It’s hard to find such a peaceful place, it was so relaxing.The room was huge and designed beautifully, it looked just like the photos.The staff were amazing - kind and helpful. All staff were great, from restaurant and cleaning staff to front desk. The restaurant was open all day with very kind, helpful staff and the food was tasty.Even though it’s out of town (which we loved), it was so easy (and cheap) to get a rickshaw to another restaurant or bar for a beer. The front desk also booked us with amazing trips in jeep and car to see the local area. They went out of their way to help. We thoroughly enjoyed our stay and would definitely recommend this peaceful place.

Nothing - we were very happy with everything!

Very beautiful and big room! Stunning view from balcony. You have absolutely everything in your room what you need. Bed and blanket good!All the reception staf member very helpful and friendly!

Bathroom tiles etc unfinished in out room.Restuarant food was not really good. Breakfast was good!I would not reccoment to book jeep tour via hotel. We got non English speaking driver and just hours of pumpy ride with no guiding.But we also book taxi driver and he was excellent driver, English speaking and really friendly! :)

Large and very well designed room. The view of hills and valleys from the room’s balcony.

The staff is still raw. I am sure they will get better with experience. The property is also far from the tea gardens - the main charm of Munnar.

Nature around, good small restaurant, staff

Overpriced, bathroom is not good

Property was not bad.it was clean and cute with mountain view.

Except reception staff all were soooo serious, no smiles at all..

The staff was friendly and helpful. They did everything they could to provide comfort. And the view from the balcony was stunning. We liked a good variety of food and fresh fruits for the breakfast.

The hot water in the shower was inconsistent and not hot. One day there was a really bad smell of gutter. Internet connection was very poor in the room. The pillows were too big. All that negative stuff is kinda must to be now in every hotel.

Superb view. Very clean and spacious rooms. Friendly staff, especially FOM , don't remember his name exactly was very co operative and upgraded our room free of charge. Breakfast was really good

Location of the property.Walkway from entrance to rooms is very slippery.

Everything. Beautiful location with stunning views. Room very good, comfortable, clean, large with seating area and balcony with mountain views. Breakfast buffet good selection and also had dinner there, food was delicious. Staff and service excellent, very welcoming. We would stay here again when visiting Munnar area.

Everything was good.

New property, clean and spacious rooms with balcony and view, Pool, Staff and service

All good

Staff behaviour was friendly and good

Rooms was having bad smell

Pool

Good service

The staff was amazing, very kind and always attentive to your needs. Also, the views of the room are stunning!Very recommended place.

All was great.

Food and staff

The place was exceptionally clean.

The lunch i had in their restaurant was very poor..