Spring Muunnar

Breakfast was good. The Manager booked a cab for the rest of our Kerala trip - which worked out well. Would like to thank him for that.

Disappointed by the room, to say the least. What we got was definitely not what was presented on the Booking.com site. Topping it all was the Manager saying - this is peak season so you'll have to make do with it, you have booked and you have no option. 'Kya kar loge'. Of course full payment had to be made in advance - even before you could see your room.Some factors that made our stay a bit painful: - The bathroom didn't even have a mirror above the basin (obviously shifted to another room). I requested for one, but it was glossed over. - A faulty order was recorded for dinner. With the result that it came in two parts. 2 people finished eating, then the rest came for the other two.- Delay in the checkout. I had requested to be out by 6.30 am. As it was, I had to wake up the man at the reception when I came all the way down. - Pls remember, this place is a good 18 kilometres from the Munnar city - nearly an hour away. So unless you are going to Munnar only to stay at a hotel, it's not worth it.

I had an excellent stay with my family. We enjoyed the morning walk and loved the birds making sounds in the early morning near our room. I recommend this Resort.

The roads from the Reception to the Room are tough for Senior Citizens (Old aged parents) to walk. I recommend that the management team have battery car options for the commute.

Morning breakfast

Nothing.Cleanliness of property is very poor.You can’t stay at property with babies due to huge amount of mosquitos.We used full time good nites to escape from mosquitos.Views of property very poor.From balcony’s in front and back side of room l,you can see staffs collapsed houses and lot of waste.Attitude of staff at reception is very poor.They have to improve a lot.Total cleanliness of property is very very poor.

The reception staff and restaurant staff are very wecoming.The break fast is simple but tasty. Hot water is running 24 hours which is appreciated.

The pool was not clean when we visited and not running. Water bottles in the room are a mess. The food is tasty but not many options for vegetarian in the dinner. The water bottle are of glass with rubber lids and are full of black fungus. The beds are not cosy. Furniture is not quite useful. They kept an electric kettle but no place to plug in . The bungalow which we expected is not what we received. The top part of the bungalow is used by the resort staff and too much noisy all the day.

The room provided for second day was good and an upgrade

Room provided for first day of stay was not the one I had booked for.

The food is tasty but only less choice, the cleaning of the rooms are very poor, all the furnitures are damaged need to change.

Need more cleaning, need to change the furniture, add more malayalam chanel's in the tv.

Nive scenaries...cold climate...too comfortable to stay..

Restaurant was awesome..very clean swimming pool

Beautiful and quiet place for complete relaxation with family and friends. It's a real eco-friendly nature resort with a peaceful location away from the crowd, worth the money, beautiful mountain view rooms, well maintained swimming pool, very nice and friendly staffs, food was so delicious with lots of varieties, overall a very good place for nature lovers.

The restaurant was good and the food was above average.

The rooms where not ready when we reached, the excuse was that the previous guests were late to checkout. Most of the house keeping staff doesn't understand malayalam, they are native Hindi speaking guys.

It's a beautiful day with spring muunnar...full of greenery with birds...my family enjoyed a lot...rooms are well maintained... staffs are very polite...food was very tasty and healthy, especially breakfast.. they have well maintained swimming pool and gym.. children's enjoyed a lot.. thank you so much for the management...keep going... We will come again and will stay in Tree house...

Wifi

Awesome place to spend time with family. Very natural place, where maintained nature as such.Really enjoyed birds sounds and wild squirrel moving around.Very good food and people managing the resorts. Such a huge area full with greenery.. children enjoyed a lot..a must visit for nature lovers..staffs behavior are the best.. Very good photo shoot area inside and outside the resort

Need improve wifi speed

Like the greenery

There is nothing that I didn't like still there is scope to make it better with out raising the Price

Great

All ok

Exceptional

Hospitality, Ambiance

NA

Very good

Superb

Exceptional

Pleasant

Superb