Mayfair Rourkela Hotel

Ambience & Abundance of Greenery in the campus. Online Price was a good deal for a nights stay.Checkin was smooth. Their Bakery & Chaat counter was good though a bit pricey.

Having stayed at their other properties - this one is just a bit over the standard norms... considering this is the 1st Mayfair property.Room was not bright enough even during the daytime but understandable due to greenery. So the Mosquitoes too were abundant in the room. Room was big enough but nothing great.*My order for a Grilled Chicken Sandwich was Over over priced for just Two large slices of Bread + a 5/- Uncle chips pack ?? had to Pay a Bill of 525Rs. for this - Really felt cheated !

The staff was nice and courteous. There was a swimming pool, billiards room, gym and library cum lounge section, all of which were nice.

I think the hotel is an older property. At least the room I was staying in needs some sort of renovation. TV was attached to the mirror which was dark in many spots.

Overall service level. Efforts made to give the property a grand feel. Breakfast spread was amazing.

Room size. Overl the property looks dated and could do well with a bit of facelift (like no sofa even for the premium room). Dining menu was very much overpriced.

Very friendly and helpful staff. Clean and comfortable rooms.

Absolutely fantastic stay at Mayfair. Kudos to the super attentive and responsive staff who were very efficient. The room was comfortable and the property as a whole is very pleasant.The food was top notch as well.I would definitely recommend this hotel as the best in Rourkela.

Beautiful hotel, helpful and friendly staff. Delicious food served in the restaurant.

The staff are wonderful, very accomodating. The food was excellent including room service. The rooms are very clean and comfortable.

The room was very comfortable and the facilities provided in the room along with WiFi connectivity.

Variety in the menu for in-room dining. Breakfast was not included in my stay hence will not be able to comment on that.

Friendly staff, nice room, fantastic food in the restaurant.

Slow process to check out

the pool was great and bed was very comfortable

the spraying of pesticides, when people are about, could be done overnight

The chef took personal interest in preparing dosa or egg as per the choice of the guest. Poori, Paratha upma were served hot.

Staff did not bother to introduce us to swimming pool or billiards. They asked us to leave within 20hrs, even though the check out timing was 24hrs

good aura

food was problem specially dinner Housekeeping services were not up to the mark

very service oriented hotel with fantastic restaurants and amenities staff are very helpful and knowledgeable about local attractions

We stayed for two night in rooms (104&105).Enjoyed overall stay with the refreshing landscape, well maintained flora and the overall ambience.

However, would like to give feedback for improvements: The decor of room :below expected standards - there are several rust areas on the mirror at several places ( room no 104).Restroom: water from bath room shower spills over to the entire bath room floor. Separation should have dam built up (room nos. 104 & 105).Food & breverages : very good Service : very good ( very polite & well intentioned staff ) but in my view, still below an exceptional level of service for a 5 star hotel due to following reasons:1. Fine dining training issue:experienced during dinner ( 2 nights ) , the waiter does not find an extra chair for the table meant to be for 4. We have to find the adjacent char and align it to suit our purpose. 2 Fine dining training issue:Plates are not served at exactly the correct positions. In addition, the soiled plates at the extreme ends are not pick up, rather asked to be passed on to them. 3.Fine dining training issue: The drinking glasses are not regularly topped up with water.4. The dining tables are are placed too close to each other. The tables should be spaced apart for privacy and comfort. On Saturday night dinner, it felt like a fish market. In my view, the intention should not be to accommodate as many guests as possible, but to create a world class dining experience.

Great hospitality, good food, amazing in room facilities.

Location: 1. Next to railway station and hence if one sleeps lightly, they'll keep getting up to train honks.2. Extremely poor roads to the hotel

All employees are courteous. Rooms are spacious and value for a money

The restaurant is decent but without variety. Food is costly a little bit. The carpet in one of the rooms is damaged and caused inconvenience.

cleanliness and decor

close to street that is noisy

Nice spacious rooms. Great food. Great location.

The property does not have a lift

Fantastic staff, in a really well maintained property, with very good facilities. Overall, the hotel is a genuine star rating and even punching above its status...deserves real recognition. Further to this, it is fantastic value for money.

The only negative was the TV channel selection. As an English speaker, there was no basic english news option (CNN, Euronews, France24, or DW, etc) as you would normally find.

Decorative interior

Area is little small than our expectations