Arugambay Roccos

Beautiful scenery and view.

No coffee/creamer/sugar in the room. No TV. No blankets, only a thin sheet. Single pillow per person.

Some of the staff were friendly and helpful Location good

Floor mats were dirtyShower heads looked as not cleaned for yearsCups and plates were not cleaned well and had stains

Property is right on the beach with amazing access. Location was just a hot spot. Pool was basic but it was fine. Rooms and the buildings are constructed just perfect but poor maintenance and very low facilities. Staff were Super Amazing. Friendly and accommodated almost all the requests with a lot of courtesy. For us, the highlight was the staff and I think they are the hotel's strength.

Not clean, Washroom clogs up all the time with blocked drain. Dogs are a menace and invades the privacy. I could not enjoy my stay and relax. Basic rooms and facilities. Kitchen is very slow.

Amazing location with the best beach spot. Dogs at the property are a bit annoying and invades the privacy of guests. Staff were simply amazing. Food takes ages to prepare. Very basic facilities at the hotel. Lovely structured hotel and can be made an up trend hotel if there were more facilities. Beautifully constructed rooms.

Very basic facility. Dogs invade the privacy. Not clean and toilets drains get clogged all the time.

Great spot on the beach.nice swimming pool on the beach.stuff are great and helpful

The room facilities are really basic.

Beautiful swimming poolOn the beachGood value breakfast

The staff was very helpful and kind. We stayed there because of Ramesh and the staff in the hotel.We had lunch, dinner and breakfast, it was fantastic

The reservation office person (Lady) was terrible, I talked to her for some details and information, she was very rude. I hope she will improve the service better.The bathroom has big molds.

Location

Everything else...all the photos in the gallery is fake..not clean at all.. whole room smell like poop..bed sheets, pillows, walls had marks. Very bad experience. Booked for 2 days without knowing the status of the rooms... very bad... next day we checked outed and they didn't even say anything or do a refund... paid cash at the property...

The location plan near the beach which is attractive. Since this is off season the beach is not that attractive, however there are other places like safaris are available in the surrounding.

Bath room is smelly, no proper water drainage in place.

Environment and Food Quality and affordable rates

No Other facilities like TV and tea making arrangements

Location

Pool is not available at morning 8No cups at room no heater jug at roomWith children it’s not comfortable

Beach, Location

Staff, service, facilities

The location is great. The rooms are nice with a good AC. The staff were very friendly and welcoming.

The pool was dirty to use, but they cleaned it after we asked. Also there’s no consistent hot water in the shower.

Great staff. Very friendly and helpful.

Rooms could've vented prior to check in.

Stayed here for a night with my family. Really did exceed my expectations! It was a very nice spot with really good and welcoming staff!!! They were extremely friendly and always willing to help! Even got really nice fresh pineapple drinks on check in and warm teas in the morning for free! The swimming pool was clean and quite big, the beach was only walking distance away which was nice and restaurants were close by for food. Very accessible and convenient.

I can’t think of anything

Just got back from a lovely weekend getaway at Roccos. The staff was incredibly friendly and helpful throughout our stay. It really made the experience that much better. The views from the place were amazing, too. My stay was a true escape from the everyday, thanks in large part to the hotel's dedication to a comfortable atmosphere. I would highly recommend this hotel to anyone seeking a truly relaxing getaway.

The only good thing about this hotel is the pool.

I’m very very disappointed. The whole stay, there is a strong, unpleasant drain smell in the room that persisted throughout my stay. There is mold in the bathroom and also unbearable noise from the toilet and from the low maintenance that made it impossible to sleep, and I could hear guests outside my room all the time, till late hours.Additionally, the room is very dirty and dusty. I have stains on the bedding, and no one came to change the towels even though I asked for it, which made me question the overall hygiene. Also the door is broken. I expected much better for the price I paid. We paid 112$ per night when other people paid 40-60$ per night and the manager didn’t give us a good answer for that, and didn’t agree to get us a refund.

Beautiful place in general for a great price .The staff was amazing and extremely helpful.

We had a room with 3 beds 2 out of the mattress were nasty with black stains. I figured it out because I drops accidentally some water on the bed and the blanket became yellow instantly. I recommend to change the mattress in the place because it was extremely disgusting ? (Just imagine a abandoned mattress in a dumpster)The water in the bathroom isn't stable. And the shower head was broken.

Location and the pool

Zero room facilities. No Tea/Coffee option. No TV. Small room. The worst case is that the hotel charges for breakfast, but the so-called breakfast starts at 9 a.m. There is no front desk or anyone available to talk to or get something done until 9 a.m

Best Argument is, that the place is direct on the beach. But no service. Left and right hand side you can see, what the tourist want, but not in this hotel.And you dont have WiFi in the rooms or on the Pool. Bi price only for the direct beach place.

No WiFiNo Service