Pandora Vista Retreat

The location is amazing, the hotel and room are very clean, comfortable and peaceful. A huge thank you to Tiffany, she helped us book everything for Zhangjiajie and was always there for us when we needed help. Thank you Tiffany and all the staff for the wonderful experience!

Nothing, everything was perfect and as described on Booking.

Location, hill towers above the hotel, lovely staff, hotel owned transportation, excellent food all day

Beautiful, but cold pool :/

⁣⁣⠀I would like to start by highlighting the wonderful service from the hotel administrator, Tiffany. She contacted me in advance via WhatsApp and helped with planning and arranging a guide. Throughout our entire stay, she assisted with booking tickets, provided recommendations, and was generally always available. Furthermore, Tiffany speaks fluent English, which made our communication significantly easier.⁣⁣⠀⁣⁣⠀Also among the positive aspects, I can note the hotel's excellent location. It's surrounded by very authentic mountains with beautiful views. It's important to understand that this place is more suitable for those seeking peace and relaxation, as the nearest activities like restaurants and nightlife are quite far away. But since our priority was a short distance to the park entrance and being in the mountains, the location was 100% perfect for us.⁣⁣⠀⁣⁣⠀We visited all the key park attractions accessible from the western entrance. The tickets are valid for four days. We only used one; on the second day, we visited Tianmen Mountain. In my opinion, it's ideal to allocate three days: two days for the park and one for the Heaven's Gate. It's better to explore the park with a guide; during our tours, we repeatedly saw people who had gotten lost as the park is huge.⁣⁣⠀⁣⁣⠀It's also worth noting that the hotel is not new, and since it's surrounded by mountains, the humidity is very high inside. Because of this, there's a damp smell in the hotel, but since we were only there for three days, it didn't bother us at all. On the plus side, they had wonderful local tea and a delicious cappuccino in the mornings!⁣⁣⠀⁣⁣⠀The breakfast is simple and a matter of personal taste: boiled corn, watermelon slices, several types of rice flour pastries, jam, eggs, and noodles in broth. Essentially, everyone can choose what they like.⁣⁣⠀⁣⁣⠀Overall, we were thrilled and even discussed wanting to stay a couple of days longer.

This hotel is at the end of a lane about 2 km from the West Gate of Zhangjiajie park. The hotel sits in a valley that it seems to have all to itself. There are 3 buildings and my room was in front down from the pool. The restaurant was a quock and beaitiful stroll. I thought the food was great and was authentic and local. The staff was super kind and helpful. Not cheap, but priced so it really was justified. Zhangjiajie Park was challening and thrilling, maybe even past my limits.

You are in a remote spot, I was happy there for 4 nights.

The staff are gorgeous

Quiet, friendly staff helpful if you feel like home

We truly enjoyed our stay at Pandora Vista Retreat! The location is absolutely amazing — perfect for anyone looking to explore the breathtaking Avatar Mountains. The views are stunning and it’s close to many key attractions in the area.A special thank you to Tifiny and her colleague, who went above and beyond to make our stay smooth and memorable. From the moment we arrived until the day we left, they helped us with transportation, entrance tickets, and gave us great guidance on visiting the scenic spots. Their hospitality really made a difference.Highly recommended for anyone planning a trip to Zhangjiajie and the Avatar Mountain area!

Location, room

There was no internet

Everything was perfect! Amazing place to stay, very quiet and relaxed. Thanks to our host Linda for organizing many wonderful excursions as well.

Great location, beautiful hotel, great service. Would highly recommend. The 2 girls on reception were very sweet and helpful. Our room faced the avatar peaks. Incredibly beautiful ?

Thanks to Linda for her wonderful support to us during our holidays. She was always there! Perfect place to visit Pandora park and to spend some days out of the city. Wonderful views and pool! Great food! Thanks to all of u for your kindness

Very easy to communicate through WeChat & organiser a driver. The team sorted our national park tickets out etc - very useful.

From start to finish we felt very taken care of and looked after by their staff member, Tiffany. She helped us sort taxis to and from the property, helped us book tickets to all of the local attractions and mapped out routes for each day. We are vegetarian, and she was very accommodating in helping us get meals at their restaurant, which were all delicious. The location is great. They offer a shuttle cart ride to the west gate entrance. Views were beautiful and we went in the off-season and there were almost no people.

In our room, the shower/bath were in a separate section that was a little cold, but nothing unmanageable.

The staff of the hotel. They are very heloful understang and caring. Special thanks to Miss Tifany for her assistant and help.

The hotel is absolutely stunning. It’s right near the West Gate into Zhangjiajie National Park. Tiffany was absolutely amazing! She helpfully provided us with all the info we need, giving us tips and maps and booking our tickets for us. She drove us to the park entrance on the golf cart and in to town for dinner or to buy snacks. All the staff went out of their way to make our stay special! We absolutely loved it and can’t recommend it enough!!

Nothing!

This is a very unique homestay. The room is spacious and decorated very delicately. The service is very attentive. The room is also very comfortable. I like it very much. The bed is soft and comfortable, very comfortable, and the sound insulation effect is good.

The room has good lighting and the cleaning is quite clean. There is a mountain view next to it, which is quiet enough. For someone like me who has high requirements for sleep quality, I feel it's okay

The homestay service is enthusiastic, the hygiene is clean and tidy, the rooms are warm and spacious, the location is superior, the room cleaners are also very friendly, the housekeeper is very friendly, the room prices are also very affordable, and the cost-effectiveness is high! What you get is not only a comfortable and pleasant stay experience, but also the human fireworks, amazing!

I am very satisfied with the check-in experience. The lobby is very large, the environment is good, the front desk service is good, check-in is fast, the room facilities are complete, the bed is very comfortable, the room is intelligently controlled, and we also offer free late check-out, which is very good!

The environment is very good, the scenery is beautiful, the room space is large, the lighting is good, the facilities are complete, the butler service is very good, the local specialty breakfast is also great, there is free parking, and travel is also very convenient. Highly recommended

Homeward Mountain resort is a breathtaking accommodation with a beautiful mountain view that leaves you speechless. It’s just a few minute drive to the west gate of Zhangjiajie National Forest. When you come back from your day trip to the park you will find peace, tranquility and a very good meal waiting for you. The room is super nice with the bathroom on the outside and a lovely balcony.The staff is very friendly and our greatest compliments for Tiffany. She speaks English and helped us book tickets for the park and the Glass Bridge. She was the best! That made our stay a lot more confinient.