ETAVIA Yufuin Kinrinko

Walking distance to many attractions, 2 private/family onsen inside

Noisy, can hear other guest walking above, random noise throughout the night. Room super small

Poor service from staff

No food available. No shower in room. Management removed my laundry wet from machine and returned it claiming it was dry.

The private onsen was great for family!

Should have time limit for onsen, like 45mins block? So that the next guest can just come down to use it rather than sit at lobby to wait for it.

The bed is so comfortable I can sleep long night

send now the technology in Japanese about the toilet is going up so far but this hotel not have something like that. You know it's cold when I use it. it's likeold toilet.

Great onsens. Free laundry. Close to Kinrin Lake

A bit of a hike to restaurants

The location of the hotel was a 3 min walk away from kinrinko lake and there's also a convenient store right next to it. The room and bed was comfortable with yukata, hairdryer, amenities provided. At the lobby there's a freeflow coffee, tea, cold/warm water. There are plates and cuttleries available for use, just make sure to return them at the tray return corner.

The downside was there was no shower in the room itself. Likely cause it's the way they ran the hotel, the shared "onsen", which is likely just hot water, is only available in the lobby. You have to wait in turns to use it. Don't really recommend if you're here for an onsen experience, cause it really just felt like hot water, 1 time it was just luke warm...

Superb

The room is with outdoor bath and onsen. However The bath tube was frozen. Need to go to Public bath

The staff was lovely and helpful and there’s an area where you can get a cup of tea, water etcThe room was comfortable and also had a basin and toilet. Just the bath tub is shared, you’re supposed to use the onsen. They provide a yukata and slippers too.Location is good for the places of interest, but it’s far from the station when you have to push a heavy luggage and walk among the hundreds of tourists. All in all though, much better than what I thought it would be!

There are some things I didn’t like, but they didn’t particularly impact the stay. But here it goes: single rooms genuinely have zero space. I had a backpack and a luggage and not much room for movement! I thought that was a little excessive. The outside onsen is a little sad. It needs an extra touch to become a little more friendly to the eye.

In room onsen, our family loved the traditional tatami style bedroom, it was very cosy. Onsen at the back was small but enough for our family of four. Location was very convenient, 5 minutes walk to floral street.

Most dining areas were closed by 5pm, so closest restaurant require driving 5 minutes. Parking was limited, and space was tight for larger SUV.

I love the outlook of the building - a lovely blue little house in European style. The lobby is new and cozy with a common area & free drinks provided, the pantry has an oven and a microwave so you can make your own meal when you don't want to walk out in the dark at night. The indoor and outdoor onsen can be occupied privately which is a nice surprise for me. Friendly staff. Very close to the main touristy street and to the lake. Happy with my stay :)

The only thing that I don't like about is the bathroom in the room looks a bit old, and I shared my bed with a little spider, luckily I am not afraid of it and do not want to kill it either.

walking distance to all tourist attractions very convenient.

have to queue for the shower as there is only 2 private onsen for shower.

With free breakfast ,with service, new and clean

no service,no free breakfast

near to the major tourist sites comfortable hot spring

near to the major road which is still noisy at night

Excellent location with few minutes walking to Kinrin Lake and 15mins to Yufuin Station. You can also enjoy indoor or outdoor private onsen for free but you might have to wait for a while when they are occupied.

Very nice terrace and onsen facilities. The staff speaks English and was very helpful.

Delightful boutique hotel, simple and comfortable. The rooms for single occupancy are tiny but very nice, with everything you need. The onsen is wonderful, especially currently, as due to corona they are functioning as private baths. The shared space for relaxing or dining is beautifully designed with the foreign tourist in mind, i.e. Japanese prints with Western antique tables and chairs, and simple but stylish dishes and cups available for use (there is also a toaster oven, microwave and hot water pot, but no kitchen).

There was no effort by the staff to be welcoming. Professional of course, but lacking warmth. I had read in other reviews that free coffee and tea are available, but if you're a coffeeholic, be warned and take your own. Both coffee and tea are sachets of instant powder.

Great location and staff!

very conv location

room was small

Exceptional

Add bath to each room to make it perfect. The absence of bath is a big inconvenience and lack of privacy.

The private bath and it’s location

Only one room key