GEMS YUFUIN Hotel and Spa Cafe Bar

You can tell that the staff is quite busy, but she handled everything perfectly and efficiently! The room is spacious and very comfortable. The design of bunk beds are clever. Great food and coffee.

Near train station, excellent for travellers with luggage and taking train

2 layer bedding not suitable for me

Location

No lift - need to carry own luggage upstairs . Painful experience for those with young kids and elderly . Lower Bunk bed was very low ..such kind of room not suitable for seniors .

Convenient location, quiet, clean

I love every bit of this place. It truly exceeds my expectations. Room is spacious, well equipped, modern and clean. Having a cafe downstairs is a plus as you would get the pleasant smell of coffee every time you walk in and out ^_^.Location is superb with a short distance from the station. Regret not having time to enjoy the cool onsen experience there. Highly recommend.

New, modern, clean and well maintained. Just a minute’s walk from Yufuin station, very close to the main shopping street and convenience stores all around. Beautiful furniture, big bathtub and rooms were spacious and well ventilated. Loved relaxing at the onsen and sauna after a long day. I had the entire onsen for myself during my stay in December.

There’s no elevator but staff were kind enough to help us with moving our luggage into our rooms.

Great location spacious room and facilities

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Didnt do the breakfast. Location of the hotel is quite central. There are a couple of restaurants nearby and a convenience store just opposite the hotel. Room is really spacious by Japanese standard. Electrical plugs are located just besides the beds. Nice cafe at the hotel receptionist.

There is a carpark that is opposite the hotel but the staff told us that its really expensive and told us to park at the carpark besides the station. Still less than 200mm walking distance. Maybe can inform beforehand.There is no lift in the hotel. The staff was quite helpful and took the luggage up to the 3rd floor.The electrical points are not located at convenient spots at the TV area.Onsen area is a bit small and its used by ladies and guts. Just different timings for the day. Ended up not going.

1. Location - very near to the train station as well as the bus station2. Spacious room

No complementary coffee/tea like other hotels

Excellent location, super close to the train station, convenience stores and plenty of great food. Room was huge for just the two of us. Public bath was nice as well, whenever we used it, it was empty. Everything seemed clean and new. Ability to wash our clothes was a plus. Staff were friendly and helpful. Wish we could have stayed longer.

No lift. But the staff helped to carry the luggages up. The hotel also discourages us from storing luggage due to lack of space. Not a big deal as there were plenty of lockers within a 2-5 min walk away. But it would have made the stay really close to perfect.

Room was spacious and function like a one rm studio apt with microwave and sofa area. Washing machine and dryer available

A little dim in the room. Staff must remind guest toLock the room with the key.

Very very very convenient location, just few steps a way from yufuin bus terminal. Next to the hotel is Unagi rice restaurant. Hotel equipped with private onsen and sauna, though small but just nice, no complaint. Hotel has in house cafe too. Room is super spacious and with superb nice vibe. Love it love it love it !Will stay here again if return to Yufuin next time.

Nothing much actually

Near train stn

Bed not comfy. Very small pillow ?

Thr staff were very friendly and helpful. The room was incredibly spacious and had a very nice decor.

The place is relatively new and the rooms are quite spacious for family of 3 adults. There is coin laundry on the top floor. There is no lift in the hotel.

No lift in the hotel

Very close to Yufuin train and bus stations. Located above their cafe. Nice onsen with both hot and cold water onsen and a sauna, but need to alternate timing with men and women. Very new, clean and spacious. Toilet is separated near the entrance.

Be careful of the elevated step between some spaces, e.g. between bedroom and sink/bathroom, toilet.

Very close to Yufuin Station and Yufuin Bus Centre. Clean and large rooms, well designed bathroom. Coin laundry available. Has their own cafe downstairs, and also public onsen available though we did not use it. There is also a 7-11 nearby along with restaurant options. Ace location.

No lift, and no service staff available from 10.30pm. However they will advise you of number to call in case of emergency.

The place is new and nicely designed with minimal style. Location is convenient as it is just 5 mins walk from Yufuin station. We had the place to ourselves as we were the only party on the days. The beds were comfy enough and the ensuite bathroom was rather nice.

There's no elevator so it's a struggle to take our large luggages up and down the stairs (our rooms were on the 3rd floor). There's no breakfast service at the hotel so nearby 7-11 was our only choice. It'd be great if the hotel can offer simple breakfast/coffee. There's only one onsite public bath on 1st floor (there're bathroom in the hotel room though) and it was scheduled for 'male' on that day. However, I was able to use it and lock the door as we were the only party on the night.

The design is beautiful and spacious.

Very clean

Convenient