Khách sạn Sao Mai Bến Tre

Rate

Deteriorating structure

Nice rooms and communal space. Close to attractions but felt like a retreat. Good restaurants and bars nearby. Pool was clean.

Ants on the ground floor. Don't leave food anywhere in your room.

Very nice location away from noise and traffic, free bicycle very handy and knowledgable and available staff.

I didn't like the bath tab, kind of dangerous for a 69 years old woman like me. In those tropical places a shower is the best

Lovely host , Ryan and interesting decor - with breakfast! Good deal.

A bit far from the centre - 3km walk

Highly recommended!!!The last three days at the hotel were really nice. The hotel staff are so friendly and take care of everything. We were able to borrow a scooter for two days, they organized a cab to the nearest bus station for us and were open to any questions. You also can have lunch and drink some fresh coconut!The price-performance ratio was great!

Warm showers and spacious room. Room and bathroom were clean.

Hard pillows.

The host were super helpful. The option of the bike was the best for free. Nice breakfast although

The staff was very friendly and helpful. The sweetest people I met in Vietnam . Large clean room.

They are struggling with English, that is a bit of a pity. But that wil probably improve over time.

Nice and comfortable room, big bathroom, air conditioning, and free use of bikes. I liked having a desk as well.

The staff is very nice and helpful. Quiet calm neighborhood. Bicycles are free.Breakfast is delicious.

There is no hot water.

Great location.Quiet.Large rooms.Comfortable.Good value.

The whole site is really lovely but would benefit from a bit of loving care.The bath drains onto the floor (which fortunately has a floor gully).

The bed was good.

Don't know where to start, the staff was completely unhelpful even for very basic things. We literally lost 3 hours after arriving because they didn't help us at all. This went on till we left. In the evening I sent a message to ask till what time was the breakfast, no reply, I had breakfast at 8 because they told me it was untill 9 in person and they reply to me on booking at 9.30 saying it was till 10 lol. Also cherry on top of the cake the embrasing breakfast was not including coffee ?

The place is rustic, but the rooms and bathrooms are spotless. Everyone was very helpful and friendly . Breakfasts were basic, but filling, variety of noodles dishes, or fried eggs and crusty rolls. The coffee is not free, it's extra, but it's cheap, and delicious. It's out of the way, and quiet, but there is a lovely local restaurant next to the front gate, 7 Steel. The food is increadable, cheap, and two people get enough for 4, I took my extended Vietnamese family, and they loved it.

Nothing really, apart from one thing. The block we stayed in could be very noisy. It seems that the roof space is not divided, so you can hear people 3 or 4 rooms down. Apart from that, the place is great

Very supportive Manager - helped to arrange long distance transport saving costs.Rooms have a good size, quiet in the night.Good communication with the manager via booking.com chat.

To downtown BenTre quiet a walk, but easy to get a Taxi with "Grab".

Breakfast

Room was not clean, roof was leaking, ghost?

The Pond.

My breakfast wasn't included. When I arrived they didn't seem to know how much the breakfast was, it was like they were mentally weighing up whether they should hike the price because I'm white. There was no menu and the only food option was omelette with a baguette and coffee. So I had to eat that 3 days running. No other options and they call themselves a hotel without a menu? My room didn't come with an electric kettle like the booking said. My bath leaked all over the floor and flooded the bathroom. My fridge didn't close, and the light sockets don't work. no cushions on the sun loungers. How is this a hotel? No complimentary tea and coffee in the room, and no glass to go with the bottled water. It's really noisy because it's right next to a sports stadium where people play sports at 5am. The TV -which probably is the thing that gives them 'hotel' status was probably built in 1975 and the picture was so bad it wasn't worth watching. It's like none of them have ever stayed in a hotel before. I would say it's more like a hostel.

The son of the family was extremely helpful, very nice and spoke great English. He was the best part of our stay. Although the a/c was just ok, the room was spacious and clean.

Although they advertise a restaurant on site, it was closed and no food was available except ramen soup. A drink was not offered with breakfast... was asked to pay. The other staff member didn't acknowledge our presence at all, although we were the only guests... he wasn't very friendly. The grounds/garden setting is sprawling and could be beautiful, but unfortunately, the grounds was unkempt with random stuff stored everywhere and could use a proper clean up. The location may be fairly close to the center, but has no charm.

Spacious place from room to dinning area, garden/yards, and free areas to walk in between. Wonderful peacefulness and convenience as it is located just few minutes walk from a main (but not so busy) road. I was given a free bike to ride to the centre of the town, about 10 mins away. Didn't want to use a moto-bike for environmental reasons. Staff are very friendly, courteous and helpful. I managed to do both reading and bicycling during my stay, eventually I ended up staying an extra day beyond initial plan.

The staff was super available, they help me with the bookings and borrow me a motorbike. Also the building was nice and the position is easy to get to city center and the countryside.

They don't speak much English, but that is also part of the chanlage.

I liked everything about the place. It’s family run and traditional. They’re new to online booking and I was fortunate and very happy to stay. I felt very welcome.

I’m vegan so there was no breakfast option for me.