Super Collection O Beach Road Near GITAM

Stay away from Oyo and this property

I have booked 2 rooms at Super collection O beach on booking.com and received confirmation that the rooms were booked. Meanwhile Oyo reached out to me and asked me to make the payment to ensure the rooms are held for me and I obliged. Lo and behold just couple hours before my arrival, i received a whatsapp message and a phone call from the property manager saying that his facility is fully booked and he said he will transfer me to another similar facility. I was shocked I was traveling from hyd to vizag and I didn't have any options left. I checked if the facilities are on par with the ratings and expectations of the original property and he replied yes. Finally around 12 AM I made it to this new property and I was terribly disappointed. The rooms were not cleaned or dusted, bedsheets were not changed, no pillow covers and AC was not turned on. Bathrooms were subpar. I called and complained to OYO and they did nothing. It was a nightmare that I do not want anyone to experience.. Stay away from Oyo. And I hope booking.com will take this seriously and ensure that property managers will not make abrupt changes on their own and take customer for a ride.

View is goodNice ventilationGeyser is working

Ac has to be servicedBed is not good

Service is so good facilities provided by them was exptional like

Maneger is not good other staff good

The property location is good, the Rooms are a bit spacious, and the property near the beach is plus point

Property Staff are very arrogant, they use to argue with the guests, rooms are not cleaned properly, Especially washrooms are too dirty to take bath. They are charging more than what you offer from this site.

faculty is note even listening

the problem was i book from booking .com and the timing for checking out was evening and when came for check in .I show the person every my checkout time he didn’t say a word and afterwards they call me at 11 at start shouting and pushed me out of hotel and i was showing them my booking as 6:30 pm is checkout mention in booking.com they say it doesn’t matter to them as booking.com is thief and what ever is mention is not true and i ask why did u allow me then they were just saying i have to leave very bad experience

NA

I booked the room but not paid while booking thinking will pay at the hotel so only I opted this hotel which have facility to pay to hotel. I arrived at the hotel at 10.30pm they not allowed me saying not booked the hotel and leave, it took 20 minutes to check and allow me for the room I already booked, don't know it is hotel or problem with booking.com and no customer support from oyo picking up the call when needed. Worst support by oyo

Location is close to one beach

Reached late. Still the room was not ready. Flush was broken. Given another room. Dust on the bedsheet. Changed very late night. Requested for late checkout. Accepted by the hotel as per Booking. com email but were asked to make an exit as they had to accommodate another set of people.

location if you want to be in a quiet place not far off from the beach

dirty - dust everywhere, washrooms unclean, spot patches on pot, mirror unclean etc attached a sample photo of dust over phone, forgot to take bathroom photo it was even more bad facilities - ac not working properly, staff unable to understand anything guess language problem as we don’t know Telugu, though they organised tea on request and was advised upfront to order food from Zomato as food near by or in house arrangement was not great. thanks for the tip

Location and space is amazing.

The washroom commode was not cleaned, it was dirty, and the blankets are toooo thin to protect from cold, and small in size.

Room size, cleanliness

No drinking water, no toiletries.

The manager denied room availability

The manager denied room availability and his attitude was rude

Location is good closer to tourist attraction

Not the best. But OK.

Room should have mini fridge to keep atleast medicines. Some continental dishes should be included in breakfast In INTERNATIONAL hotel.

Every thing

Only network problem

Room size is big

It is far from city.

BEST

GOOD

GOOD

GOOD

GOOD ROOMS AND VERY WELL