Greenleaf Hotel Gensan

Staff are very accommodating. Thanks to Miss Pao at front desk for being so helpful.

Food not so good, always problems with air condition But all in all it was great place to stay.

It's near the Mall

I booked the room for my kids two adults and one 14 year old with free breakfast. The moment they checked In they informed me that only two breakfasts were free as my other child is already 14 years old. When I was booking the drop down menu in Child category shows 14 years old under child.

Very friendly staff always willing to go the extra mile to help Exceptional breakfast and Waiting staff to help out Great food and swimming pool

Not applicable

The hotel was beautiful and airy , and entrance going up to the lobby and lobby itself very welcoming. Location was perfect , so convenient and a few steps away from restaurants and shopping.Greenleaf Hotel customer service was excellent. The entire Staff was very professional, attentive , courteous and most of all , very pleasant and helpful -from the Front Desk, Concierge, waiters at their restaurants, Security Guards, etc.. Housekeeping was very prompt when we needed something. The room was comfortable. Our experience at the Mint Café where we had the delicious breakfast (included with our stay) was also very pleasant. The food was good! They also had free shuttle to and from the airport.Coincidentally, it was their 10th year anniversary , and we were lucky to be able to take part in the celebration with entertainment and fireworks.They offered hors d’oeuvres and drinks for free to celebrate the occasion.Will surely be back and highly recommend the hotel to family and friends.

Can’t think of anything.

Breakfast was poor only cater for mainly local cuisine I am a European eggs and mashed potatoes only staff were amazing ? ?

The tv in the room 1 remote to turn on and 1 remote for the channels

Just what was expected from this hotel,been here many times

Charging kids at breakfast time by height,not by age

I like the food, staffs are helpful and nice, the location is perfect, close to everything.

I don't like the floor, it's carpeted and it looks filthy! They should wash it!

Good value for money with good proximity to shopping centre.

Breakfast a bit disappointing. Could you also prepare small sausages and bacon

I really enjoyed my short stay here. I'd stayed at a much newer hotel a few days prior to this but the Greenleaf was far better in my view and well worth the extra few pesos I paid.The bedroom is spacious and comfortable and the bathroom functional with good amenities. Yes, if you look very closely you can identify things that are aging and are slightly damaged but I think housekeeping/maintenance is doing a good job in trying to keep the standard up.They have at least three restaurants on site. The Japanese is very good as is the breakfast in the cafe. We also tried their spa which was pretty good and fairly priced.A number of their staff were really delightful and well trained.I'd definitely choose to stay here on a future visit.

The Chinese restaurant could pick its standards up a bit as the food wasn't that authentic and the staff struggled to clear tables and react to customers and the service was very slow. To be fair they had a big group turn up just after us which stretched them.At about 8am they started playing loud music in the corridor which could clearly be heard in the bedroom. A shame as I would have liked a lie in after a tiring journey but it wasn't to be.

Service oriented staffs. Everyone were very accomodating with all our requests.. I have work in the hospitality industry myself - Dubai and Norway and I am happy to find a hotel in General Santos were service is exceptional and facilities are highly satisfactory.

The location, cleanliness, excellent service of employees, great pool, delicious breakfast, very relaxing massage!

the greenleaf is always good. wifi was a bit slow for what i paid, but the food was great. quiet room, clean with amenities.

wifi could be a bit stronger. i have stayed at hotels in gensan that were 1/4 what this cost and they had 150mbps wifi.

Very clean, good friendly staff, perfect location next to the mall.

No extra toilet paper ?

politeness of the staff

asking me to show ID for senior citizen for discount which is very obvious I’m traveling with 80 years both disable

Very nice ambition all over the place, very exciting room interiors mirrors around the bed. Brilliant breakfast buffet a safe place wherever you go. Plenty of movie and international TV channels. Huge room and spacious dream sleeper bed.Free gym

Missing room service, over chlored pool water, structural altering and offset off balcony. lose tiles in the bathroom as on balcony.

The location couldn’t be more perfect, great facilities to relax as the swimming pool and good F&B areas. Staff very polite and accommodating.

Nothing to mention.

Convenient location, fresh food and free airport transfer. Staffs were excellent.

Room is a bit small and have a funky smell.

they were very accomadating in sorting out room even though we were early they invited to breakfast even though we had not booked in yet a nice experience.

the short duration we could stay for as we had other places to go.

Great location across the street from SM mall. Extremely friendly and helpful staff.

Not all foods displayed in the lobby are available in all the restaurants. Breakfast (eggs and rice) was not hot on buffet line. It didn't appear the main restaurant on ground floor was using food warmers to keep breakfast buffet food hot.

we we’re upgraded with the garden and birds nesting lovely

coffee tray limited choices no biscuits no plug for the kettle on where the coffee tray located other than that fine