2.5 Star Hotel
Heilee's Guest House
Bethel Road, Romana Estate 1, Brgy. City Heights, General Santos, Philippines View Map
1/10


About
Comfortable Accommodations Heilee's Guest House in General Santos offers family rooms with air-conditioning, private bathrooms, bidets, showers, and TVs. Each room includes a balcony for relaxation. Dining Experience The family-friendly restaurant serves local cuisine with halal options. Guests can enjoy brunch, lunch, and dinner in a welcoming ambiance. Convenient Facilities The inn features a terrace, restaurant, and free WiFi. Additional amenities include a 24-hour front desk, room service, and free on-site private parking. Accessibility General Santos International Airport is 8.7 mi away, providing easy travel connections.
90 Reviews
- Cleanliness
- 6.8
- Staff
- 7.0
- Location
- 6.3
What Guests Say
- “I like the Bad experience to help me to appreciate other places that I thought was bad”
- “The touch switch for the lights.”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Double Room
- Air conditioning
- Balcony
- Bath or Shower
- Bidet
1/4Family Room
- Air conditioning
- Bath or Shower
- Bidet
- Clothes rack
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What Guests Loved
Based on 90 reviews
Pros +
- I like the Bad experience to help me to appreciate other places that I thought was bad
- The touch switch for the lights.
- Not worth it and traumatic
Cons -
- Nothing I like about it What they advertise,It¿s not what you get. Nothing I like about it, I booked 12 nights, I only spend four nights out of the 12 I could not survive there. The food sick me cheap rice With a lot of trash from the rice No free breakf
- We had to transfer to another wing because the wing where we were initially assigned smelled so bad, the smell was like coming septic tank, and the room also smelled of laundry detergent.
- Although the price was good but there were zero toiletries, you need to buy it. I should’ve chosen a more expensive and worth it property. The location was bad. I didn’t feel safe because the key card lock was not working. The mattress is old you can feel the springs.
I like the Bad experience to help me to appreciate other places that I thought was bad
Nothing I like about it What they advertise,It¿s not what you get. Nothing I like about it, I booked 12 nights, I only spend four nights out of the 12 I could not survive there. The food sick me cheap rice With a lot of trash from the rice No free breakf
The touch switch for the lights.
We had to transfer to another wing because the wing where we were initially assigned smelled so bad, the smell was like coming septic tank, and the room also smelled of laundry detergent.
Not worth it and traumatic
Although the price was good but there were zero toiletries, you need to buy it. I should’ve chosen a more expensive and worth it property. The location was bad. I didn’t feel safe because the key card lock was not working. The mattress is old you can feel the springs.
Good value for money, quiet location, very good food that is bought to your room, close enough to reach centre by walking or short trike ride. I would stay again
Being woken at 7am for breakfast each day, wifi signal not strong, lack of power points in the room
Very good
It's a little unusual not getting a key for the room but the staff were lovely and the room great value for money.
Price is cheap plus with breakfast
TV doesnt work
I like the location...
The first time I was there it was beyond wat i expected. But the other day the room doesnt have any toiletries, only 1 towel was provided, the wifi was very slow, the toliet doesnt have any hot and cold showers, the shower doesnt open... I hope they can improve....
The location is central, the beds are comfortable and staff are friendly.
The wifi connection was not good inside the room and you have to go near reception or the dining room to get a good coverage.
The room is comfortable
The television has no signal and bathroom no towel
bed was comfortable
Ant infested. Outside of room never clean. chef scratching his groin area whilst talking with me. Toilet flush continuing to break. . Changing room because of influx of msquitos. Remote control of tv to be changed. Aircon excessively loud, in complaint ignored by owner who walked away proceeded by being shouted at to find a new hotel all at 06:00. Highly rude. Service unimportant to owners
Parking with Security, Location is accessible, Near malls and restaurants.
The location is best and very affordable for it's room size.
Our room wasn't that neat the bed and floors aren't clean ,the sheets and pillow are soso for me,.even the toilet wasn't thoroughly cleaned.maybe becoz it was an old room.our keycard doesn't work properly,we kept calling their attention for our room access. All in all i give a 5 for fair.
Great people, clean room, good price, quiet place, good bed
Hard to access location, but a tricycle or taxy will always be available
Spacious room and has a great service.
Far from the city center.
comfy bed and spacious, nice parking
rooms aren’t clean
My family liked the taste of the food.
The room isn't thoroughly cleaned. It is dusty. The aircon need to be cleaned too.
1. The staff are very accomodating and approachable.2. Room is affordable.3. Food is affordable.
1. The assigned room was dirty, not properly maintained. You could feel the dust on the floor and inside the room because we kept on sneezing during our stay.2. There was no available convenience outlet inside the assigned room.3. Road access4. Wifi was bad.
I like the bed because it is so comfortable.
The bathroom is not that clean. The room is kinda bit old and the furnitures as well.
Area is solemn since it is quite away from the main road
Far from the center
Because of the ongoing construction of GenSan underpass, the location of the hotel is difficult to find.
Location.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 12:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Location
Bethel Road, Romana Estate 1, Brgy. City Heights, General Santos
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