2.5 Star Hotel

Heilee's Guest House

Bethel Road, Romana Estate 1, Brgy. City Heights, General Santos, Philippines View Map

Heilee's Guest House1/10
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Heilee's Guest House

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About

Comfortable Accommodations Heilee's Guest House in General Santos offers family rooms with air-conditioning, private bathrooms, bidets, showers, and TVs. Each room includes a balcony for relaxation. Dining Experience The family-friendly restaurant serves local cuisine with halal options. Guests can enjoy brunch, lunch, and dinner in a welcoming ambiance. Convenient Facilities The inn features a terrace, restaurant, and free WiFi. Additional amenities include a 24-hour front desk, room service, and free on-site private parking. Accessibility General Santos International Airport is 8.7 mi away, providing easy travel connections.

90 Reviews

7.4Good
Cleanliness
6.8
Staff
7.0
Location
6.3

What Guests Say

  • “I like the Bad experience to help me to appreciate other places that I thought was bad”
  • “The touch switch for the lights.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Deluxe Double Room1/4

Deluxe Double Room

173 sqft • 1 Queen

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Bidet
Family Room1/4

Family Room

194 sqft • 1 Bunk, 1 Queen

  • Air conditioning
  • Bath or Shower
  • Bidet
  • Clothes rack

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.4
    Good

    Based on 90 reviews

    Location

    6.3

    Cleanliness

    6.8

    Staff

    7

    Overall Quality

    6.2

    Pros +

    • I like the Bad experience to help me to appreciate other places that I thought was bad
    • The touch switch for the lights.
    • Not worth it and traumatic

    Cons -

    • Nothing I like about it What they advertise,It¿s not what you get. Nothing I like about it, I booked 12 nights, I only spend four nights out of the 12 I could not survive there. The food sick me cheap rice With a lot of trash from the rice No free breakf
    • We had to transfer to another wing because the wing where we were initially assigned smelled so bad, the smell was like coming septic tank, and the room also smelled of laundry detergent.
    • Although the price was good but there were zero toiletries, you need to buy it. I should’ve chosen a more expensive and worth it property. The location was bad. I didn’t feel safe because the key card lock was not working. The mattress is old you can feel the springs.
    Business Traveler (28)Solo Traveler (18)Traveling as Couple (22)Family with Young Children (33)Group Traveler (19)Total (64)
    1AlvandaPosted on: 11-17-2023

    I like the Bad experience to help me to appreciate other places that I thought was bad

    Nothing I like about it What they advertise,It¿s not what you get. Nothing I like about it, I booked 12 nights, I only spend four nights out of the 12 I could not survive there. The food sick me cheap rice With a lot of trash from the rice No free breakf

    4RomPosted on: 1-29-2025

    The touch switch for the lights.

    We had to transfer to another wing because the wing where we were initially assigned smelled so bad, the smell was like coming septic tank, and the room also smelled of laundry detergent.

    1Kenneth G.Posted on: 7-28-2024

    Not worth it and traumatic

    Although the price was good but there were zero toiletries, you need to buy it. I should’ve chosen a more expensive and worth it property. The location was bad. I didn’t feel safe because the key card lock was not working. The mattress is old you can feel the springs.

    9DavidPosted on: 11-3-2023

    Good value for money, quiet location, very good food that is bought to your room, close enough to reach centre by walking or short trike ride. I would stay again

    Being woken at 7am for breakfast each day, wifi signal not strong, lack of power points in the room

    8PeterPosted on: 9-22-2023

    Very good

    It's a little unusual not getting a key for the room but the staff were lovely and the room great value for money.

    9SabPosted on: 9-19-2023

    Price is cheap plus with breakfast

    TV doesnt work

    1JersevPosted on: 8-7-2023

    I like the location...

    The first time I was there it was beyond wat i expected. But the other day the room doesnt have any toiletries, only 1 towel was provided, the wifi was very slow, the toliet doesnt have any hot and cold showers, the shower doesnt open... I hope they can improve....

    8MarinaPosted on: 11-3-2022

    The location is central, the beds are comfortable and staff are friendly.

    The wifi connection was not good inside the room and you have to go near reception or the dining room to get a good coverage.

    7GretchenPosted on: 10-10-2022

    The room is comfortable

    The television has no signal and bathroom no towel

    1SJPosted on: 9-3-2022

    bed was comfortable

    Ant infested. Outside of room never clean. chef scratching his groin area whilst talking with me. Toilet flush continuing to break. . Changing room because of influx of msquitos. Remote control of tv to be changed. Aircon excessively loud, in complaint ignored by owner who walked away proceeded by being shouted at to find a new hotel all at 06:00. Highly rude. Service unimportant to owners

    8GERLIEPosted on: 8-3-2022

    Parking with Security, Location is accessible, Near malls and restaurants.

    5MaccinTravelsPosted on: 7-6-2022

    The location is best and very affordable for it's room size.

    Our room wasn't that neat the bed and floors aren't clean ,the sheets and pillow are soso for me,.even the toilet wasn't thoroughly cleaned.maybe becoz it was an old room.our keycard doesn't work properly,we kept calling their attention for our room access. All in all i give a 5 for fair.

    9SergiuPosted on: 5-18-2022

    Great people, clean room, good price, quiet place, good bed

    Hard to access location, but a tricycle or taxy will always be available

    10RogelioPosted on: 4-29-2022

    Spacious room and has a great service.

    Far from the city center.

    8SemacioPosted on: 3-28-2022

    comfy bed and spacious, nice parking

    rooms aren’t clean

    7GerminPosted on: 3-5-2022

    My family liked the taste of the food.

    The room isn't thoroughly cleaned. It is dusty. The aircon need to be cleaned too.

    7PatrickPosted on: 2-26-2022

    1. The staff are very accomodating and approachable.2. Room is affordable.3. Food is affordable.

    1. The assigned room was dirty, not properly maintained. You could feel the dust on the floor and inside the room because we kept on sneezing during our stay.2. There was no available convenience outlet inside the assigned room.3. Road access4. Wifi was bad.

    5RacomaPosted on: 11-27-2021

    I like the bed because it is so comfortable.

    The bathroom is not that clean. The room is kinda bit old and the furnitures as well.

    7L. C.Posted on: 11-18-2023

    Area is solemn since it is quite away from the main road

    Far from the center

    1PagkaliwanganPosted on: 9-11-2023

    Because of the ongoing construction of GenSan underpass, the location of the hotel is difficult to find.

    Location.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 12:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    Heilee's Guest House

    Bethel Road, Romana Estate 1, Brgy. City Heights, General Santos

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