Pranaya Boutique Hotel

close to my destination

food choices

It was really good for someone that used it only for rest through the night. The room was spacious enough and the cleanliness & comfort were also good as expected. The location is very well centered and within few meters you have the options to grab some street foods.

I ordered the twin beds to be merged via the chat function, they have noted and approved it. But then on the day, it was not done.

Nice boutique hotel, comfortable room and a nice kitchenette in case you want to cook something by yourself. In front of the hotel there is a small supermarket where eventually to buy some food.

The breafast is fine. The staff is friendly.

.There was lack of convience in room such as: Tissue, hair driers,.. Please provide the sufficient for guest without request. The cleaning room is needed to be improved in: drainage part of sink, add small shower of bathing when guest need to wash hair only.

location

breakfast menu

I was pleasantly surprised by my experience of staying at Pranaya after reading several bad reviews by previous guests. While the bathroom and shower could have been cleaned to a higher standard, the room was overall clean and quite comfortable. Staff were friendly and helpful, and the buffet breakfast was really nice. I would stay here again.

Staff is very friendly and helpfull. The breakfast was rich and tasted good. Just on the corner is a small shopping mall with a suppermarket and some nice restaurants.

The rooms are a bit outdated but clean. It was a pleasant 3 nights stay in this hotel.

Very good position if you need to stay in Serpong area. Just 30 minutes from airport and only 10 minutes from BSD areaVery nice peoples and amazing staff

Room not really cleaned but services has been excellent.

They didn't prepare the room well. I was given the smoking room, although I could change the room the next day. The wifi was very bad, weak, and slow. Room was not so clean.

The room is comfortable and clean. They have what I think is soap but no shampoo but its more than okay. The staffs are nice. The check in and check out process were hassle-free. I was asked to give a 50K deposit, they gave me 2 key cards which is great. Breakfast was add-ons but it was affordable and the food itself was also okay. It was literally across the street from Teras Kota Mall so when the mall is having jam night it can be quite noisy but only like till 9PM

The parking lot was a bit confusing but the security was helpful. They dont have the "please clean the room/DND" sign to hang on the door.

Breakfast : too much chili taste ,affects my throat; I was expecting chili - free taste rice or others.

Hygiene needs improvements. Molds in the bath rooms !!!

- The staff attitude, response & professionalism... They got the best staff in business compared to some of their bigger...flashier... Neighbours around the area.- Location, Its basically a stone throw away from a fairly decent little "mall".

The room/facility itself could use a little bit of TLC & a good rub-down and a faster more stable in-room internet speed would be great.

Quite and clean

Nice place. For meeting

The staffs are really accommodating. We had a trouble with the aircon in our room on the 1st night, and when we called the receptionist, the engineer came right away and fixed the aircon immediately. When we requested for a hairdryer, the housekeeping staff told me that they can't deliver it right away since all of them were currently being used but not long after that they delivered it to our room. The staffs are all amazing! The breakfast were also good. It's a buffett and I loved the pastries that they serve. The location is also strategic, right beside the Teras Kota mall and it's very convenient for me and my friends. I would love to stay here again

Hotel cp was excellent, staff was friendly even though we arrive midnight

Hotel was excellent, staff was friendly even though we arrive midnight

Polite and helpful staff, especially Aisha

Average. In term of variety of food so simple compare to the hotel rate paid.

Proximity

The spa experience... Cheating

the breakfast

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