Natura Hotel

I like the cleanliness of the room. And I like the location of the hotel. It's a bit far from the city area..

I didn't like the fact it didn't have any breakfast options. There isn't a good restaurant nearby so I was struggling. Also the staff communication isn't that clear. They are not that welcoming or helpful. I literally had to ask questions to get information. Also I have to kept MYR 50 security deposit which I knew when I came there. It's refundable deposit but they should have told it to me in advance.

Property was shop lot block with no windows. Ok if desperate

Shower head was leaking all over with no one cares to fix

Bed & toilet is clean. Both receptionist staffs at night n morning were helpful eventho their internet was down n they cant seem to check if i had made the payment via booking.com . Hotel is very near to the legoland. Thats a plus. Overall we are well rested. Thank u Natura hotel

No tv channels to watch for my kids. No wifi. Have to pay for tourism fee twice. Via booking.com and also at the hotel. But it's just 10ringgit. Not a big deal for me. The room have a very funky smelly stench.

I liked the location . Was surrounded with useful shops and restaurants.

The rooms , lift , and the external rooms compound smell weird very weird . A type of chemical smell . Mainly the room is extremely small . Bed sheets were dirty , and lack of pillow . Wall sockets were too far from bed

The deco at the lift area is instaworthy.

1. The sliding door in the shower was not properly cleaned.2. The glass shelf above the sink is about to break and fall as the rod holding it got rusty. We had to be extra cautious cause we didnt want to end up paying penalty for that.3. Only 1 small shower gel bottle and 1 shampoo was provided for the two of us for the whole 3 days 2 nights stay.4. No privacy, we noticed the top part of the curtain was not fully covered and there is CCTV from the outside.5. The iron and the board has to be shared and the board was super dirty. 6. One of the towel provided was torn.

overall is goot but…

received annoying call at 11.20am remind me check out time is 12pm!!!

Good sized room good hot shower. OK for overnight. Clean rooms

Stained spots bedsheetsDuvet have black sweat marks (berdaki) and pillow cases are expired (yellow grayish old). Cushions are berbulu2.Please change your linens if expired and get better launderers.

Bad

Terrible hospitality, I left something at the room and been trying to call the hotel. 10 missed call, and no one answered. Bad service and experience

Location n value for money. Near with restaurant n easy to access

Overall ok worth for those book straigth to hotel reception getting cheaper price, paid extra RM 40 booked by online ,supposed to be cheap through online but Natura works diffrent way, no city view both side of building are shoplots view

the staff services and the facility lift

the location

The staff were very friendly and very helpful, always went out of their way to help me. Excellent staff. Services were decent, for the price.

The bathroom was much too small. My room didn't have any windows or source of natural light which is my biggest problem. Other rooms seemed to have windows but mine didn't, I would appreciate if they atleast tell you before u book which rooms have windows or not.

Location. A lot of places to eat nearby and convenient stores too. The hotel is clean.

I think the room is slightly smaller if it was for 2 people.

clean room, for small family. everything was good. hotel location is good.

The room not too big and not to small, it suit for my wife expectation.

May be you may clean on bathroom because the bathroom look like not clean for long time.

Poor

i just call the hotel n ask for the room. she told me its fully book. then i said its still available in booking. com, then she agree and siad yes still available for 2 single beds. hello miss. because i am talking in our malsysian languange you terus ckp fully book ke!

Overall the hotel and room is OK, around the area have few restaurant. The room is consider clean and comfortable

I really dun know how to calculate the actual hotel rate, book online is RM 92.xx, when reached hotel they requested cash RM 168.80 (inclusive RM 50 refundable deposit), when get de guest folio, it show RM 106.80...by right, I am paid RM 108.80, so, what is de actual price then? Due to de front desk no small changes (coz I paid RM 170.00, change suppose is RM 1.20), he said will give it back when I checked out...but it not happen....this caused me paid RM 110.80....see, complicated right?

it is nice, clean and cosy. place also strategic

the safe case could not be used

I had a pleasant stay here. The moment I arrived, I was greeted by a friendly staff. She explained everything in details, checked in and brought my belongings to the first level. The room was clean, AC was perfectly functioning, bed was neatly made, TV had many channels, comfy pillows, hot shower and what more can I ask. Perfect reward after hard day at work!! ??

Nope. Worth every penny!!

The staff was very friendly. The room also the same as advertised. Not too big but still comfy

the location is quite scary. But there’s someone who look after our vehicle