2 Heaven Hotel

The room’s cleanliness is extremely bad. The bedsheets haven’t been washed. There are a lot of body odor smells and hair

The location is great, and the price was reasonable for the stay.

In the first room, the air conditioner was leaking so we had to move everything to another room in the middle of the night. In the second room that we were in, the air conditioner wasn't cooling as much as the first room. Beds were slightly uncomfortable. The jacuzzi button was out of order in the tub.

The room was very spacious and the owner was nice. She tried to help me feel more comfortable by offering to change rooms when I wanted to check out early.

I trusted booking.com’s 8/10 rating and decided to book this place for two nights in Busan. Check in for this place is not until 7 PM which I didn’t mind since I only go back to the hotel to sleep during vacation. Upon arrival there was no one at the counter so I called out and I heard a toilet flush, but no water run, so the person did not wash their hands before handing over the keycard and my luggage. ?? When I got to the floor with my room, I noticed that it was very dim lighting and all the doors on the floor, including the door to my room, were propped open with a water bottle. This seemed very sketchy and entering the room was very scary as a solo traveler. This hotel wasn’t like the ones where you need to scan a key card to be able to use the elevator and go up to the rooms so anyone could have gone into the hotel and entered your room so it did not feel very safe. The room itself was spacious and would do the trick if you did not have really high standards for where you stay. The light in the entrance of the room did not work and two of the lights were hanging from the ceiling with their wires exposed. The shower was also quite rusty and the floors and counters just seemed grimy. The place was not dirty necessarily but everything definitely felt worn down and just not that clean in general as someone who is a bit ocd about cleanliness. I stayed in the room for about two hours before I couldn’t take it anymore and just checked out. It sucked that the payment was nonrefundable so I lost that money but the owner really tried to help me feel more comfortable and even offered to change my room. I just felt bad vibes in general and not safe as a solo female so I just requested to check out early nonetheless. I think that if you don’t mind much about where you sleep you probably would be able to stay in this hotel just fine but I just did not feel comfortable staying there for the night.

When we arrived at the hotel the beds were extremely hard, they looked like wooden beds that were impossible to sleep in! We had to look for another hotel and they didn't give us our money back! I lost my money and it was impossible to last 5 minutes lying on the beds.! This has never happened to me in my life! ????

Nothing to be exact

I would rate 0 if I can but 1 is the lowest rate I could give. The room was dirty, bed was hard as wood, even the service is bad. Asked for towel from the reception only to be ignored by the old man receptionist who thinks that you are annoying and tried to chase us away. Breakfast was supposed to be provided, but when redeem the old man will tell you that there is no such things. Basically he just hate anyone who speaks English and not Korean (duh we are foreigners)

this was the worst stay.. nothing

Everything......even though we booked for 3 people we were charged an extra of 20000 korean won saying that the price paid through booking. com was only for 2 people (alrhough the email from booking clearly mentioned 3 guest). The first room we were allocated didn't have any light; finally after changing three rooms there was a decent room but not clean enough. so good luck if you are choosing this hotel

location

breakfast wasn’t served. after arguing with the reception, they provided instant noodles, small snacks and small juice drinks for 2 person to 4 of us.

Bathtub

Breakfast only noodles Not cleaning room Tower not give only one set/4dayWater only 2 bottles (small size)/4day

THE MOST DISGUSTING PLACE EVER!!!!

This place is easily the WORST PLACE I’ve ever stayed in my whole entire life!! I stayed in one room with my two friends. After our terrible experience we researched this hotel and found out it’s actually considered love motel, just like any other hotels in this area, people have one night stands here so after finding that out, what we found in our room made sense.First of all, right from the beginning of opening the room we were already shocked. The room smelled so badly, like burned wood or something as if they tried to hide some other smells with it, it was so strong and no matter what we sprayed or left our window open, the smell didn’t leave through out our 1week stay. Worst thing is that all our stuff (clothes, bags etc.) smell like it too now! After our initial shock, we started unpacking and noticed how filthy this room was. The glass separating the room and bathtub was so dirty, it had smudges that looked really suspicious. All the mirrors were so dusty and the table as well and it had some kind of stains, suspicious again. The floor was sticky and dirty too. We also found dead bugs there!!! And there were so many spiders (alive, we had to kill them) and mosquitoes, that would bit us all night long, it was terrible. Beds were also one big disaster. Hard as hell and dirty!!! I found a blood stain on the mattress that was visible through the sheets, hair all over the bed and the most disgusting was the blanket- it had some kind of wet stains there all over it, so freaking disgusting. I really don’t know what’s the cleaning service when they clearly don’t clean anything at all, I even wonder if they wash the bed sheets and blankets, I doubt. In our booking it said that breakfast is included and we saw other guests having food prepared in front of their rooms so when we asked the staff for our breakfast, all they did was say no, without any explanations?? We somehow managed to survive this one week stay, but it was traumatizing.

It’s very close to the subway station, and it had big jet bath.

It wasn’t really clean (found a few bugs)and had no windows

location is good

smell is terrible

I did not have breakfast

The checkout procedure

Exceptional