Rainforest Resort By Aralia, Igatpuri

I liked the food and location . Rest it wasnt worth the money we paid for. The rooms were untidy and not well maintained.

Rooms were in a very bad condition. We reqyested for room cleaning... they never showed up. All in all only the food was good. Rest was below average compared to the price they charged

The location though interior was pleasant and the bath tub was the only things I liked here.

Many things:1) Poor service both hotel and resort2) Food was bad in terms of quality3) Hotel prices are overcharged for the service and quality they provide4) Had to call the house keeping staff everyday to refill basic amenities like water soap etc.5) No wifi or hair dryer6) Sheets were not cleaned properly7) Room key was not working and they had to provide us master key instead

Room was not clean and maintained , food was good , location was good But of big big mosquito something should be provided in room for this, kids garden was not at all maintained .

Location

Nothing no ambience

No cleanliness no decent rooms no value for money!

I didnt like anything about it..I usually dont prefer to speak negative but my trip to this resort has disappointed me highly. the resort is huge but they are not able to manage it properly, hence, the overall experience goes down. Food qualty , cleanliness are compromised. the resort is situated at a location where you have no choice but to consume food provided by them. And , price what we paid for and the quality waht we received is inversely proportional. We saw pics on Booking.com and believed that this would be a good resort and got ready to pay higher prices. but this resort doesnt match anywhere. To sum it up, its a big No.

food, cleanliness are compromised. Food quality is very poor.. cant take risk can cause health problems.Bathrooms have showergel, handwash and shampoo and all these 3 are one product, can you imagine you are washing your hair using handwash

There is nothing to like about the property , it’s old property and not maintained.

Rooms are not clean , bedsheets are dirty . Lift is old and scary . Cafeterias is really dirty and unhygienic. The bed was broken and staff not bothered to check the room before allotting.

The approach although a long drive was picturesque and the location was good.

The staff was impolite with one guy who was very rude. I and my friend are above 50 years. we reached post lunch as we had a puncture and found lot of traffic. On politely requesting, the rude guy refused to arrange food. we said anything simple would do, even dal khichdi or a sandwich, since it was 4pm and we were very hungry, but he kept on repeating that we were late for lunch and would have to pay. I refused to pay as the amount paid included all meals. After a lot of futile arguing, he finally agreed but acted as if he had done a huge favor!The place is in shambles and looked deserted. There was no staff. the guy at the reception told us we have to carry our own luggage. The lift was at a distance and so was our room from the lift on the 3rd floor. The lift door was stuck and difficult to open and shut. I put my foot down again, Seeing me angry, the receptionist called another guy and they both got our bags. The rooms had a fabulous view, but were stinky and smelled damp. the toilet pot was shaking. There was no wifi in the room and no network in the whole area. Luckily my friend had a JIo connection, which was the only thing working. The spa was shut.Lunch was okay, dinner was pathetic with most items served stale. You could tell just by looking. The tent area was broken. we came to know the place has been sold and understood that it is undergoing renovations. Nobody was bothered. By evening two families came in. Thats it! By 9pm, I and my friend were out of that deserted place, drove for an hour and checked into another hotel. Our booking money for two nights stay with Rainforest all went to waste as it's a non-refundable booking. I had read their reviews before booking, which is something I always do. Just skipped one detail when I checked after this horrid experience. They have removed the dates from the reviews. We thought they were current. Just the two boys who were on reception duty, during day and night, were very helpful and polite.

Location was good

The property was not at all clean . Very over priced for the service provided . No options for food in buffet and charge per person was very high . The stay was not at all wort for the amount we paid .

VERY GOOD RESORT FOR SOLO TRAVELER

NO ALACARTENO NETWORK ONLY JIO & AIRTEL

Location, food, nature and hospitality

Best activity staaf they fully coperarte with us. Swimming pool is good!!

The room cleaness food is average room service is very very poor . They didn't provide any thing in room like towell paste oil anything

Thuging owner with 0 courtesy.

Pathetic owner. They are thugs. We had booked from the booking.com app and when we reached the hotel they said they haven't received any confirmation of the booking and can give you some other room which was in very bad condition. They just wanted to thug and from staff we came to know this is their routine with the customers and they themselves are not happy working with them.

superb location value for money

No Network but it was peace

No maintenance in the resort, dirty linen.

Veg resort, bad maintenance

the room was clean and spacious hospitality was top notch , best location , peaceful stay , value for money

no network no non veg

The location is 4km from the main highway , value for money the food is too good , we enjoyed a lot and we will recommended to other , best hospitality from Mr Ashwin shah and his team , must recommended to all familes

remote location

we came here with family , overall it was pleasant stay with family , the food at timber was mouthwatering , we enjoyed a lot espically at game zone and adveture , Mr Ajay and Mr Ganesh Thank you for the Hospitality and make the stay comfort , we will really recommended this resort to other .

pleasant location good food value for money

no network no nonveg

Despite booking in advance through Bookings.com It took me over half an hour to check in. My credit card was charged at the time of confirming the reservation only. whereas it said no advance payment need to be made. The room provided was dirty. I was asked to pay extra on location. I had no choice but to pay. There was no hot water in one bathroom. Bathroom fittings were broken, rusty and not working. Beds were uncomfortable. sheets were smelly and dirty. Towels were dirty and old. Room stank. Poor maintenance and hygiene standards

Rooms could be cleaner. Hot water, clean bed linen and towels. Reception o room was a long walking distance. There should have been a buggy or a cart to transfer guests to their rooms. Huge group was checking outside the reception and there was no one manning the reception so we had to wait for some one to come. No directory of services and facilities. No contact where we could call for assistance. No restaurant where one can eat or ask for tea coffee

Location is good

Approach road is pathetic. Service Slow . Property not maintained. Food just OK