The Elgin Mount Pandim-Pelling

Location & warm behavior of all staffs.

Breakfast spread was not matching with the rate.

This was our third stay at The Elgin group of hotels, the previous ones being Kolkata and Kalimpong and there is no doubt that the Elgin Pelling boasts of the best location. When yiu wake up to see the mighty Kanchenjunga, playing hide and seek as clouds block qnd reveal it's mighty presence, it is magic unfolding. The Elgin Pelling provides you just that, so much so that you can choose to stay at the hotel without heading anywhere in Pelling. What makes the stay all the more comfortable is the joyous nature of the staff, who ensure you are taken care of, the food which blew our minds away and the warmth of the entire place. Highly recommend!

Nothing that I can think of.

Fine

I booked it for the spa, which when I got there was closed for renovation. if I had known this I would have cancelled the booking. I was not informed in advance and would expect compensation for this since it ruined this part of my holiday. You do not expect to go to a spa hotel without a spa!

Location was good. Needed little more variety in menu selection.

Food menu and food items were very expensive.

The location and views from our room of Mount Kanchanjunga and Mount Pandim.The food and the service.

The bathroom was leaking from the ceiling which was annoying

The location!! Oh my goodness!! The location and the view of the Kanchenjunga! To compliment that was the outstanding hospitality, the quaint old world charm infused property, and the absolutely delectable cuisine and service! A dream destination!

The fact that I couldn’t stay longer!

The amazing view from the balcony next to the restaurant. The stuff was super nice and warm.

I didnt like the fact that the spa was shut for the 2 days I stayed in the hotel.

Loved everything. *Enjoyed afternoon coffee on the veranda each day*

We took half board and I would have enjoyed a few more choices that were less spicy/more 'western' type food in addition to the Indian choices.Very unfortunate that the weather was totally misty the three days we were there as we never saw the view of the mountains from the hotel

Amazing staff and location. Food was also very good. Had excellent views of Mount Kanchenjagha.

Beautiful setting. Kangchenjunga view was incredible. Staff was eager to help. Food was good.

Building was rundown. Plumbing gurgled and leaked.

location and the breathtaking view of the Kunchanjanga Mountains from our room????

All great and the staff members are all great and were always eager to help us. Front desk staff, including Mr. Mukherjee, Mr. Chatterjee and Basudev Sahu and all restaurant staff were very friendly and made our stay memorable one indeed!Thank you ?

Location is the biggest pro (in case you have good weather) Staff was extremely nice!

The property is old/ historic (that‘s what you want when you book this) but for that price range i would have expected a better state (some more maintenance could not hurt, e.g. windows)

Location garden and exterior very well maintained

No air con or fans. Carpet and upholstery needs a deep clean.

Location, food and hospitality

Location is exceptional. Staff is very polite & hard working. They behave like a family member. Restaurant's staff is extraordinary & they serve their best. Interior looks heavy & make feel royal.

Property needs upgradation. This is heritage property but not meets the expectations as their tarrif is very high but facilities provided into the room are very far behind even into the bathroom there is no space for bathtub but they have provided & people need to take bath after standing into the bathtub. All the electrical switches & boards are needed to change. Even electric kettle was not working into the room. Geyser was not working so they provided one bucket hot water for bathing. Overall they charge heavy amount but facilities they provide are outdated.

Excellent location, property is beautiful and food is amazing. The chef is one of the best.

No service at all. No one came to collect the used utensils even on the next day. No refilling of water. uncomfortable bed and pillows. The pillows were so over used that it actually hurt our head to use it. Same with hotel bed. The staff is good but not trained. The hotel mascots, Coco and Cara, the samoyeds, were neglected, although there was a care taker. Obviously the care taker wasn't doing his job. All the unused food goes to waste instead of feeding the strays.Surprised to see an Oberoi group property so badly managed and run.

The ambience, view and cleanliness

Food was average

Exceptional views! Wonderful food and hospitality.

Location

Bed, Bathroom old furniture pillows very bed quality like local 1* smells bed.

Elgin Mount Pandim is located in a beautiful location with awesome views of the Kanchenjunga Mountains. It has spectacular views all around the property. Very well maintained property. Beautiful majestic old era rooms. Very tasty, excellent quality food. It is well worth the stay. Very close to Pemyangtse Monastery, Rabdentse Ruins and the Sky walk. We can get a beautiful sunrise veiw from Pemyangtse Monastery and the view of the reflection of the morning sun on the Kanchenjunga Mountains from Elgin Mount Pandim is breathtaking.