InterContinental Dalian By IHG

Location and room size.

Was not clean and lack of maintenance.

The staff and breakfast were amazing. The hotel is large and spacious. The bed and pillow were better than the other 5* hotel I stayed at in Shanghai. The value was excellent. I heard from other people who had booked hotels near Dalian Square that theirs were overpriced. The best aspect of this hotel was definitely the staff.

Some of the outlets didn't charge well. The shower door didn't close well and water leaked easily. The location is a bit far from where most of the popular attractions are.

Fantastic location close to the historic center.subway station basically in front of the entrance. From our room, great view. Large pool, big enough for swimmers.. Hotel is a few years old, which is visible here and there, but everything worked fine, so we didn't mind.

Showers in the poo/fitnessl area are old and dirty

Very comfortable and clean, staff are all kind and well mannered. Breakfast was really good. Compared with another accommodation in Dalian, I would recommend everyone to stay here

Location is great. room space is very luxurious

TV is a bit old.

The rooms were sold out on the IHG app hence I had to book on booking.com. Nevertheless, it had been a pleasant stay/visit. I visit Dalian at least once a year, and every time I have stayed with IC Dalian. This time I felt it deserves some extra brownie points. I had to check in quite late in the night (post 10 pm) this time since I’ve been flying back from Taiwan. When I arrived, there had been a queue at reception and there was no staff available for the One Reward club members. I queried if I could check in as a member, the staff acknowledged that they are shorted staff for the night but immediately informed one of the colleagues to come out from the office to help me. I did not manage to catch their names but I do appreciate the can do attitude and their willingness to help. Breakfast the next day was also a lovely experience, the menu imo is much improved, including the freshly made sea cucumber rice, absolutely delicious. After I checked out, Kari at reception kindly helped me out getting a taxi as I couldn’t find any one at concierge at the time. Kari, bless her, went out of the hotel and hailed a cab on the road without a coat in the cold! Thank you so much, Kari :)

The staff at this hotel was marvelously helpful----always keeping in constant contact prior to our stay. We arrived several hours later than expected, which was no problem. I had arranged for a prepaid Chinese SIM card to be shipped to the hotel which they received and held for me. Very helpful! For English speakers, there were a couple exceptional folks at the front desk to answer questions and make suggestions. The breakfast on the 2nd floor was awesome. Very similar to one of the Marriott breakfast buffets with many made-to-order selections. LOVED the Junior King Suite---so spacious and with so many amenities. Quite a few restaurants close by in walking-distance and taxi rides are cheap.

The internet connectivity and speed left a lot to be desired, but then that's to be expected in China from my experience. The IT folks in Dalian apparently are really good at blocking and zapping VPNs, too.

Always a nice stay at Intercontinental Dalian. The staff is very helpful, the beds really comfortable, and the cleaning very good.The breakfast is also decent.

Intercontinental is now too expensive for what it offers. Other Hotel's have a greater value now, and the next time, if the rates are at this level, I won't be coming back.

I am immensely surprised about the property’s service. The room was very spacious and they even offered a birthday cake because we visited Dalian for my husband’s birthday celebration. After the check out procedure, Mr. Eric Sun kindly assisted us when calling didi service. I would like to thank him personally. We highly recommend this property.

There was slightly unpleasant smell in the room when we first stepped into the room(don’t know what this smell is though), quite similar to that of Mara sauce. We only stayed there one night and we got used to that smell soon, so we did not ask for a room change. If the support team can re-check the room that I stayed, it would be much better to improve this part. Other than that, nothing to improve.

The staff counter service is prompt and fast. The staff cleaner was also very nice.The room is big and clean.

The mattress can be improved.

The location of this hotel is super convenient! There are so many restaurants and shops nearby. And there is a subway station near by as well. I would to say thank you to the Clyde Liu who is super helpful during our stay. Highly recommended.

Excellent location with a fantastic view! The room is spacious, very clean, and comfortable. I highly recommend staying here. The staff are friendly and exceptionally helpful—special thanks to Sherry for her professional service. I’ll definitely return if I have the chance to visit Dalian again.

Spacious rooms, beautiful views, location, price value and overall the excellent service. Guest manager, Grace, spoke a good English and she was very kind to us. We travel frequently around China. We recommend this hotel.

Location is very good, walking distance to zhongshan square and metro station. Very good local breakfast cafe nearby

Bed is a bit soft

Good location.

The hygiene was bad! There was bug under my bed ( I did Not see the bug by my eyes)and cause me so badly allergic . Went to the hospital in the end ( hotel offered)As 5 stars hotel, this should not happened at all. Doesn’t natter this was the first time or million times! Just not acceptable! The services not 5 stars as well! The first duty mgr Not even show him In person! Only talked to me by phone ( yes, he did advised that I can go to hospital , but I refused and me and my daughter were very tired) on 2nd nt, my allergic getting worse, so I’ve talked to another duty manager and he has organised one of his colleague with us to the hospital.(thank you)Overall, I am so disappointed for the hotel

Great gym, pool and room.

The temperature of the rooms was 23 degrees Celsius minimum with max air conditioning. I prefer to be cooler than this.

The service was excellent. In particular, I would like to thank the following staff members for making our stay very comfortable and enjoyable. 行政酒廊Kairis was so welcoming and made our kids happy. 洲际礼宾部段秋含patiently helped us to find a good replacement room (when our original room became unavailable due to technical issues). We would also like to thank洲际礼宾部刘强 and Laura Ji from the catering team.

The room was spacious and clean . Perfect for a family of four .The staff were attentive and friendly and had a reasonable understanding of English . Views of the city both during the day and evening were spectacular from hotel room . Location of hotel very central Dalian .Good size swimming pool with clean facilities

The breakfast buffet was a little bland and unexciting . The hotel would benefit from focusing on quality rather than quantity .

Nice service, especially Qiang Liu. Spend our fantastic vacation time here.good location, easy to take an Uber. Recommend

Perfect location, good service, English is a problem, but well compensated by friendly staff, nice size room, super view

room needs a bit of renovation - ceiling in the bathroom