Wyndham Sanya Bay

The staff at Concierge is very helpful，special thanks to Bodey，hope my spelling is correct.

The fan in room can't be stopped

The staff were very professional, kind, patient and warm! Amenities are all good and nearby. The pool features were a great alternative to the beach on windier days. Housekeeping was super-prompt and thorough (loved the towels :)! )

This won't have much to do with the property itself, but the constant assumption that we spoke Russian was tiresome. At times I have addressed the staff in English and, at times, even in Mandarin, explaining I cannot understand Russian and I was still spoken to in Russian.

Close to the airport. Friendly and helpful staff

Far from the main attractions

It is a beautiful hotel but I would say more about the children which is great if you are going with children kids would luv it it is good but as me and my husband we would of liked a quieter place but overall great stay lovely weather breakfast was outstanding lots to choose from

Huge clean room with wardrobe in the bathroom. Nice comfy bed and sofaGenerous with drinksFriendly and helpful frontdesk & housekeeping staffHuge breakfast spreadSpa located in the sister Ramada hotel

Clean room, very comfortable room. Staff also very helpful. Very close to airport

Location gym restaurant all good

staff at reception poorly trained and could not find my booking initially and also allocated the incorrect room.

On the internet

Large outdoor facilities with several pools . The breakfast and dinner were very good. The apt is large

Bed and room very clean and comfortable . Breakfast fantastic

Would be nice if it would have loungers on the beach .

The room is big and clean. The view is great. The breakfast is awesome, my dad loves it. Self laundry is free of charge, which quite surprised me. There is a sitting corner outside so that we can chill while waiting for the laundry. There are also quite a number of eateries within walking distance. The beach is also within walking distance. There is also a mini library at the hotel lobby. Responses from the staff are quite immediate. I remembered I had a last minute railway station transfer request and the staff was able to attend to it and get it settled. During the stay, if I have any issue or queries, I can just chat with them via WeChat and my issue/queries will be resolved. A very big thank you to Volina (小娜) and Hong Tao (涛哥).

1. Overall is good except for a small hiccup during the check-in. But I managed to get it settled after that. 2. During our stay, we requested the concierge to help us arrange transportation to bring us around for sightseeing. However, the driver brought us to some places and insisted us to get something from there. When we said no, his attitude changed and after we came back to hotel, he complained to the concierge staff. I personally do not think this is correct. We as the customer should have to right to decide whether or not to make purchase, and not by force. I think the hotel should be more careful in selecting their working partners.

Spacious and modern room, pools and facilities are great, and the staff are outstanding! Big thanks to those hardworking staff!

Very nice property close to beach. The room, the outdoor pool and the breakfast restaurant were great. Some restaurants and bars within the property as well.It is 15 minutes by car from the hotel which is very handy.

This is an ongoing issue being discussed with Booking.com and the property. Basically the hotel honored only two of the three nights we were there, but charged the two nights at the price of three. The staff was pretty apathetic about this and only cared to contact me once it came time to pay more for a third night which is funny (was less funny at the time).

Everything was perfect. Shops and restaurants nearby. Definitely come back again. Close to airport

Location (far from the city) and beach (public beach, no private facilities)

Good facilities, family friendly, with fun pool , restaurant on site and outdoor poolside buffet dinner option very convenient. Breakfast also generally large selection with pleasant outdoor seating. Rooms nice with large balcony. Staff all very nice. Lobby bar also makes great cocktails. Small stores and restaurants within walking distance. A starbucks, and KFC also to rear of building.

Had booked ocean view room but on first night this instead looked onto a construction site. Staff thankfully moved us to another room on our 2nd might which did deliver a great view as promised, and allowed us late check-out for free.

Service staffs are very helpful and friend - front desk; concierge; staffs at front door.

I think swimming pool is over-chlorinated.Room is old. Breakfast is mediocre

The suite was nice as a family as my son had his own room and we had a living room separate from the bedrooms which meant we had a space once the children were in bed.

Swim up bar isn’t active anymore. It has inflatables for rent in it. Jacuzzi is also out of action.

The staff of the hotel is amazing and very helpful. The hotel is very organised and was arranging tests and shopping for people, due to outbreak in Sanya. They also allowed me to change the reservation twice and stay in the same room, which was very nice of them.

Breakfast is good but not much western options. Although if you like sweet stuff for breakfast, bakery is great.

Unfortunately due to a CoVid outbreak I had to leave after spending one night. Room was spacious, comfortable. All staff were helpful and friendly. Lovely bath on balcony.

great size room with a lonely view of the sea. the pool area is good for both adults and kids. breakfast was decent with lots of western and Asian options. supermarket, gym, Starbucks and Burger King all down stairs from the hotel. great value for money. the kids club was fantastic!

the on-site western restaurant was very slow service - waiting around an hour for pizza, pasta and a burger.

The staff and the facilities were exceptional ! From the Baoan to the cleaners we felt so welcomed and taken care of! This trip was special for several reasons it was a birthday, anniversary and our first trip as parents and the staff really made our stay a great one. athe kindness the showed us and our baby girl was truly lovely. The breakfast, Buffet dinner, happy hour , birthday cake and children’s club were fantastic. They even gave us a pushchair to use for the week! I didn’t even know hotels had such a service! There was something for everyone!

They were doing pool maintenance for most of our stay. For the size of the hotel being limited to the small pool was unattractive.