Four Seasons Hotel Shenzhen

What I really loved about Four Seasons Hotel Shenzhen is how calm and comfortable the property feels. The rooms are beautifully designed, spacious, and very cozy — perfect for relaxing after a long day. The atmosphere is quiet and elegant, and everything feels smooth and well-organized.A special thank you to Luna, who was absolutely wonderful — so kind, professional, and genuinely helpful throughout my stay. Her support truly made the experience even more enjoyable.

The staff were so so friendly and helpful. Every single one of them went the extra mile to make our stay comfortable and memorable. Our suite was HUGE , but well decorated, very clean, very comfortable.

It was a pity the outdoor pool was closed. The indoor pool was small and easily noisy.

All clean and nice, room is big and well designed

Nothing was bad, all good

The location and the Japanese restaurant

The facility is old and not up to the four seasons standard

Location is great for Exhibitor and exhibition visitor. Big mall beside is convenience. Staffs are very helpful and service mind.

Location and hotel were great.The staff were amazing. Friendly with a smile. Nothing was too much. Best stay ever. Will return.

Not a thing.

the staff, the gorgeous room, the breakfast, the concierge's assistance, it was amazing !

The location is really dirty and the hotel look old .the rooms are small and not at level of Hyatt hotels that I experienced before very disappointing

Personnel very good and close to our needsGood quality of the room and servicesHonestly , very good hotel we will come back

Cost a little high compared to to competitors

The Four Seasons Hotel in Shenzhen is my top choice every time I visit the Shenzhen Convention Center. Its location is incredibly convenient, and I can easily walk there. All the rooms are very spacious, especially this time, when the hotel staff upgraded me to a room with a complete study. For someone traveling alone like me, I felt it might be a bit too luxurious, haha! But I really loved it! Especially the next day when I returned to my room after finishing work and saw a beautiful potted orchid on the desk. I felt like my heart was melting! I really love you guys, and I’ll definitely come back next time!

Beds are The hotel's Signature. Very very very Comfortable. Best beds in a hotel I've ever been in. Staff friendly. Location is good.

In Room dining options very limited.

Staff are all friendly, attentive and helpful. It was a surprise that there was a electronic bidget in the bathroom which usually can only find at hotels in Japan. Buffet breakfast was worth to try especially I had been offered a 20% off. There were lots of variety and the food were delicious. I did not expect we could have ice cream for breakfast buffet!

The view of the hotel room is not outstanding. If there is a covered walkway accessing the nearest shopping mall, it will be all-weather and easier for guests.

This excellent hotel is located in one of the centers of Shenzhen. Large department stores are only a few hundred meters away. There is a huge selection of restaurants and bars in the area. There are two metro lines nearby, which provide quick transportation to all parts of the city.The hotel offers an excellent breakfast with a wide selection of both Chinese and Western dishes. The hotel has a good outdoor pool.The staff is very helpful and accommodating. They provided us with a hotel limousine for the trip to the airport in HongKong.

This excellent hotel is located in one of the centers of Shenzhen. Large department stores are only a few hundred meters away. There is a huge selection of restaurants and bars in the area. There are two metro lines nearby, which provide quick transportation to all parts of the city.The hotel offers an excellent breakfast with a wide selection of both Chinese and Western dishes. The hotel has a good outdoor pool.The staff is very helpful and accommodating. They provided us with a hotel limousine for the trip to the airport in HongKong.

Front desk, consiergeFoodDesgnBathroom and roomCleanlines

Only one thing, ventilation diffuser slots are directed to bed so it can be unpleasent.

The hotel is great. We have made a reservation for a Grand Four Seasons Room and were offered a freeupgrade to a magnificent suite with a separate living room on the 27th floor. All staff is very friendly and always ready to help. Special thanks to a concierge who was very kind to help with the currency exchange on a public holiday and arranged the booking for a ferry tickets to Shenzhen.

There is really nothing bad to mention. Just be prepared to use a taxi for commuting around the city. It's very easy with Alipay and DiDi Travel apps.

Kind staff and very clean

On the city side of the hotel it is quite noisy in the evening. Loud music and taxis honking long time.

I liked absolutely everything , location of the hotel ,facilities, room,professionalism of the staff , food , services, politeness and helpfulness.

Great location. Good service. Welcome drink was served at lobby lounge while waiting for room key, got upgraded to executive suite and got a birthday cake to celebrate birthday.

Customer service was amazing When I had a complain about the Ac , they offer me a free breakfast , plus sent my eye pad with my name embroidered. Was really amazing

As a foursaseon hotel should be more clean specially in the corners of tables . But generally it was clean