Intercontinental Shenzhen Dameisha Resort By IHG

I had a very memorable stay. The private beach is definitely a big plus to avoid the crowd. The room was really clean and nice.

Club Intercontinental was nice and private compared to the much busier main Intercontinental next door. The room was nice and the ease to enjoy the resort was great too.

The airconditioning in the rooms don't go below 24 degrees at the very best so room felt a bit warm for me. When requesting the airconditioning to be made colder we were told that was a perfectly comfortable temperature. So the rooms were very warm for sleeping.Very small food offering. Breakfast buffet was small (I imagine it's much bigger at the main Intercontinental), lunch offering very limited and can't order dishes such as a simple club sandwich from the in room dining menu at the restaurant.Club Lounge was easy with enough options but would be nice if they mixed it up a bit between each day- a lot was just the same as what was offered at the breakfast buffet.The outdoor infinity pool is great looking but sadly not heated so as the weather gets cooler, it's not a pool you can just relax in for hours- a quick, cold dip and then back out.

Great beachfront hotel with a lot of kid activities. Huge, beautiful outdoor pool with 2 fun slides. The breakfast and dinner buffet is really good and cheap. Chinese restaurant is good but a bit expensive, souteast asian restaurant also looks good but we didn't try.

Some facilities are old and need refurbishment. Outdoor playground is basically non-existent (only 1 slide), indoor playroom in basement is bad and smelly. We only found the other playroom on 2/f on second day (lack info about this) but it's much better with good arts n crafts activities.

Nice room, location, beach and pool everything

The hotel took a deposit of 6000 yuan for 2 nights. The deposit was returned a month later, today. After a lot of talking, I finally got the money. Do these 5-star hotels do business with deposits? 2 years ago, the Grand Hyatt in Hainan did not return my deposit at all. I thought it would be worth paying attention to those who are visiting now. Everything else was perfect.

the beach, the room, the pool

it is huge ...

The facilities were great for a family holiday. We loved the kids suite, it was comfortable, clean and the children loved the toys. The large kids pool was great!

Limited kids menu at lunch time but restaurants a short walk away if needed.

Everything about the hotel is of good quality. Aesthetics as well. Staff are polite and proactive. Dinner and breakfast are delicious. Location is good and beach view is best. Outlets mall is also nearby.

The water at the indoor pool meant for swimming is not warm enough.

The room what we booked was spacious and uncluttered, the balcony has good view of da mei sha beach. Also, the facilities were all good and functioning.

Tv channels were narrow, most of channel are CCTV or Chinese domestic programs, this might be a drawback to this room.

The hotel is well maintained. Hotel room is spacious and everything is clean and in good conditions. The Chinese restaurant serves delicious Cantonese dishes at reasonable prices. Breakfast buffet is a must have: lots of options and yummy! Staff team is helpful and friendly, especially those at the concierge and swimming pool.

Closet space is small. The glass doors of shower and toilet stalls should be at least partially covered to allow for privacy.

The property was excellent for a family stay. With a 3 and 1yo we had plenty of things to do and really enjoyed our time. The kids pool was a great depth, the slides were great fun, the beach was lovely, there were plenty of food options for western families and the family suite was a good size for all of us to fit in for sleep and play. The free family shoot offered was also a lovely touch.

- Pool slides and other activities like the carousel and train are only open for select hours, it would be better if they had extended hours for the kids. Ie the pool slides are closed from 10am-4pm.- Pool service is a little bit slow for food and drinks, this could be improved.- There is no door or even curtain / partition between the king bedroom and the kids sleeping area / bunk beds - introducing a partition would be helpful to block off some sound / light.

The view and the design of the buildings are pretty good.

1. Staff are extremely unhelpful sometimes even hostile. They put unnecessary restraints on customers for no good reason, making the stay feel like living in prison. 2. The facilities promised by the hotel were not actually offered, such as memory foam pillows and indoors swimming pools. 3. The drinks by the pool are completely over priced. For each coconut it costs 48¥, whereas anywhere right outside of the hotel is 13¥. 4. The restaurants (Mankok) has very few options and level of food is below average. 5. The hotel promised to provide invoice (first within 1-2 hours, then within a day), but failed to deliver on time. 6. The bed linen made my skin very itchy. 7. Totally unorganized check-in experience, making up wait for over half an hour only to know that we had to go somewhere else to check-in. The staff member took note of the contact info promising that the managers will apologies and offer a commercial gesture. But during our stay, they did nothing.

The room faces directly to the sea, very beautiful views. It offers a clothes rack on the balcony, easy to dry the hand-washed items.

Long queue for breakfast (due to mid-autumn festival, there are so many family visiting the beach with kids).

Bad

I am writing to express my extreme dissatisfaction with my recent hotel booking through your platform. On August 8th, I booked a room with two beds, specifying that we were a group of three. However, upon arrival at the hotel on August 17th, the staff insisted that my booking did not include two beds, and that the hotel was fully booked. As a result, we were forced to squeeze into a single triple bed. We experienced discomfort throughout the day and had to cut our vacation short to return home and recover.We are very disappointed with the lack of communication between your platform and the hotel, as well as the hotel's inadequate response to our situation. We will be reconsidering using your platform and this hotel for future trips.

The proper is in good location. I understand that the property is inevitable humid due to the location and proximity to the ocean but hotel of this level and pricing range should hold themselves at the highest standards.

- the room is humid and a little smell of mole - the robe has dirt on it -the hotel restaurant food is unacceptable, it tastes like they took it from the buffet area and just plate it and heat it up in the microwave -the room is extremely small for what is paid for

Everything was perfect. Good location, good service. Very nice room. Very comfortable bed.

Service ,views ,amenities It almost looks like Thailand but not Shenzhen ,very clean ,nice views ,nice pools -perfect for kids

People who work there don’t speak English so better to learn some key words in mandarin to communicate with staff .also be good to have car service and currency exchange in hotel and taxi is not safe in china for foreigners,especially if you travel with kids .better check if you can rent a car with driver from somewhere else as hotel does not provide such service .

The view, service, birthday cake given, pool, beach access

Spacious swimming pool with an amazing view, very nice private beach, nice sea view from the room window

Clear glass door of the toilet, the high price of the room

Location is over the beach and view is breath taking.

Room was not ready and house keeping was cleaning it when I went to the room after check in.

Thanks for their warm arrangement, we had a very good memory of our 50th anniversary.The staff were friendly, helpful and always smile.