Grand Hôtel de Tours

The location is very convenient from the train station, as it's literally steps from it. The room was very clean, and I could tell that they vacuumed each day. The bathroom was spacious and clean.

The balcony was a nice touch, but the railings need to be replaced. They are rusting and a bit of an eyesore. The staff was attentive, but I'm used to American hospitality where they bring the items you ask for.

Offered a free room ipgrade

Location is great and the staff is very friendly.

The location of this Hotel is absolutely wonderful!. It is within feet of the train station. The staff were extremely accommodating and helpful. Everything is within easy walking distance. The rooms were quite nice.

The shower stall was really tiny. I'm a tall and not overly large person, but when I would bend over to scrub my legs, my butt would turn off the shower, LOL!

Excellent breakfast, good sized and serviced room.

The directions of getting to the car park and from the car park to the hotel entrance could be improved. It's very close by, Also clarity around the ticket procedure at the car park. The hotel issue a second ticket for your exit at a discounted price.

Perfect location across from train station and parking garage. We arrived by train and rented a car in Tours as a base to explore explore chateaux. I made a mistake booking two non refundable rooms and the staff very graciously cancelled one no charge! Great breakfast in large rooms overlooking street and park. Old fashioned charm, bought a nice bottle of wine from the bar.

Nothing, totally enjoyable stay, walkable to all attractions and adjacent to tram stop for easy interesting ride to car rental, got to see more of the city.

The breakfast was good, the room was a little small, as we booked for 3 people and had 2 single beds in one room and a single in another. The door wouldn't open properly because the bed was in the way, ok once we moved the bed a little. Big bathroom, an older hotel in Tours. Great location, you can see the train station and an easy walk to the train and not far from shops and restaurants

Very smart traditional hotel, excellent location near the train station. Helpful and friendly staff.

It has an old fashioned charm while still offering modern facilities

I missed a minibar/refrigerator in the room. In the hot weather it was necessary I didn’t take breakfast as the breakfast room came across as disorganised. Maybe because it was very full at 8.30

Large, comfortable rooms for families. Amazing breakfast for the price. Great location for access to rail and tour office.

Very beautiful classic hotel with clean, nicely decorated & spacious rooms. Very nice bathtub and bathroom. The front desk staff is very helpful & professional. Location right across street from Tours train station. Many restaurants nearby.

Access l to the hotel by car is a bit confusing & challenging. The address given for hotel is a street which is blocked at one end.

Great location. Large suite. Good breakfast. I will return with friends.

All was good. Needs usb ports for charging.

Very charming interior, staff was nice and the location was very ideal.

We arrived at 3:30 pm and the staff at check in told us that the room wasnt ready, while checking in was possible from 3 pm. Luckily there was a room available. The room was very noisy, we could hear people walking in the halls and we could hear footsteps from the floor above us. In the morning we got breakfast in the room which was scheduled at 9am, but the coffee was cold and the eggs were cold too, though it was known what time we wanted breakfast.

Excelent location in the middle of the city. The hotel looks luxurious classic and well upkeep. I love it. Breakfast is good. Public underground car park is next to the hotel.

Though the room is big; but our super king size bed is too big for the room.

The room was big. Very comfortable bed. Bathroom very spacious.

The staff. Rude not educated on the property. Didn't seem to want to help with enquiries. Seemed not interested at customer service.

Good disabled facilities in the bathroom, both the bathroom and bedroom were very spacious and comfortable. Good sized bed, and a bonus to have tea and coffee making facilities in the room. A very good location withing the centre of Tours. The hotel decor was nice and very clean. The price for the pet and the parking was very reasonable.

If parking was requested via email as was the case with ourselves it would have been a good idea to have sent us a map or details of where the underground car park was. It was very difficult to find and the member of staff on duty was not too good at giving directions to it. Had we had a map in advance it would have alieviated time and unnecessarily driving around the location to find it.

Comfortable stay, hotel a bit dated but that is due to the building itself. Great location for the city centre, buses, trains and trams.

The entrance was a little shabby, carpet very stained however everything else was as it should be and the staff were all very kind welcoming and helpful. Breakfast was excellent and a lovely hot shower

We had a lovely stay here and left with big smiles on our faces. One of the biggest highlights of this hotel is how wonderfully kind and welcoming the staff are. They genuinely seem to enjoy what they do, and it made all the difference. Plus, the fact that they accept dogs is a big win.The hotel itself has loads of charm, with delightfully retro decor. It is a little worn around the edges: there is a bit of mold in the bathroom that could really use a firm encounter with bleach, and some dust hiding on top of the curtains—but nothing that cannot be forgiven.We were upgraded to a room with a stunning view of the Tours train station and a glorious sunrise to greet us in the morning. Being next to the station does mean a few colourful characters roam about at night, but we felt safe, and the area was surprisingly quiet.Location-wise, it could not be better. A short walk takes you to the magnificent Hôtel de Ville, Tours' picturesque medieval houses, and the breathtaking Cathédrale Saint-Gatien. There is even a convenient parking arrangement right on the square.In short: this is not a slick, modern chain hotel—it is a place with soul, character, and genuinely lovely people running it. If you are not too fussy about a little dust, you are in for a treat.

Fabulous locationEasy parking Grand building Dog friendly Big rooms Nice staff Easy access from motorway Clean