Hôtel Chez Jacqueline

It was perfect , great location to many sites and restaurants, close to the roads to explore the country side .

The services definitely need be updated

The electricity power was on/off for more than 10 times in three hours period from 7pm to 10pm. Which is absolutely unacceptable.

What a pleasant and comfortable hotel just down the street from the train station. In the am walked into the lobby and discovered a delicious breakfast. Coffee, croissants, ham, cheese, baguette , jam, and yogurt.

Absolutely nothing to not like. Rooms were spacious, comfortable, sparkling clean w great bedding and multiple pillows.

The manager was nice and frown but not helpful

Old. Dirty. Unsafe. Smelled. No elevator. No air conditioning. 4the floor walk up on a tiny spiral staircase in the heat. No air! No fans! No AC! The rooms smelled of must and cigarettes!

Location is right next to the train station we needed to take for the next leg of our trip.There is an excellent restaurant next door owned by owner of hotel. The staff was wonderful-Mack. A nice typical BNB type breakfast.

Room is very small. The entrance hall needs refurbishing. There are little things than can be done to make this place better. Example—the plants outside the window where we had breakfast were dead. Would make it more quaint to see a few flowers there. A Nespresso type coffee machine would be welcome for the early risers.

A discreet and spotless little hotel close to the station. Very close to an excellent bistro serving local specialities. The entry is deceptively modest, but it led into a room where the spacious ensuite shower gave it a sense of luxury above its star rating. Service: we arrived earlier than the usual turnover time and had also forgotten (till a late stage) to notify the hotel of our arrival time. As soon as he got the message of our arrival, Monsieur Paul came and found us (in the nearby bistro), and showed us in with unflappable good humour. So, be aware it is necessary to let the hotel know when you are arriving, as you may not be able to get in immediately if you do not. This is not unknown in France (English tourists take heed). But it was managed beautifully. The room was at the back and very quiet, (many hotels in central locations are not). Breakfast at 10 francs + Tax included a sourdough loaf that was memorable even by French standards, and the butter included a choice of cultured butter (wish we could find it more easily in England). Monsieur Paul also provided us with a map and pointed out the main areas of attraction.

I'm accustomed to the notion that a small family hotel might not have a permanently manned desk but it may take other Brits by surprise. Better to warn them that this hotel really does need a reasonably defined arrival window. I forgot about this so, my own fault that the hotel was taken a bit by surprise and as I say in the review, Monsieur came looking and found us - so the service was excellent.

Not a lot. It was clean and tidy, but very, very basic.

It is absolutely not a 3* hotel! The pretty picture of the outside of the building is actually a lovely Brasserie with nothing to do with the hote!l To access Hotel Jacquiline you go through a couple of side doors leading to a very narrow, very tatty, winding staircase takes you to a makeshift reception desk which is not always manned.A family who arrived later than us could not get in as they had locked the doors, and reception was closed.Another narrow, equally tatty staircase takes you to the various bedrooms. It's very disappointing and certainly not what you expect from a 3* Hotel. Poor ?

The situation

Up six flights of narrow stairs, no lifts and we are elderly this was not mentioned on booking, breakfast room was also the laundry room so very smelly and damp, bathroom door needed two people to open and close it, the WiFi did not reach that floor, parking was street parking and this was not mentioned, air conditioning didn’t work despite being assured it did, someone in room below had music playing very loudly couldn’t open window to help ease stuffiness because air con didn’t work because the street was too noisy. We were offered the room for free but declined, still waiting to hear from booking dot dom for a resolution

Our room was comfortable, spacious, and well equipped. Marc, who seemed to be responsible for everything from reception to cleaning, was marvelous. The location couldn’t have been better.

The public spaces are threadbare, the stairs are steep, and the breakfast, despite Marc’s best efforts, was poor.

Very close to the station and convenient

No wifi when you're on the 3rd floorNo lift Noisy especially from the street at night.

Good location

WiFi was awful, more like student accommodation, car parking pretty difficult.

Great staff! Very cozy n warm apartment !! Central location !

Nothing!

We really liked the staff very friendly very good reception, rooms clean great breakfast. And most importantly we slept well, very comfortable beds and pillows. The hotel is located close to both the railway station and the center, there is also an underground parking nearby.

The room is quite comfortable and spacious, with close proximity to restaurants and the train station.And very good in terms of value for money.

No elevator, the hotel entrance is narrow and located in a building entrance that is not very clear, the WC area is very tight.

Clean and cosy. Marc on Reception was so welcoming and friendly and looked after me brilliantly during my stay. Lovely little hotel.

perfect location, lovely hotel. It was a rainy and cold night, so I appreciated how close the hotel was to the station.

I didn't notice that the hotel has no lifts. I didn't mind because I only had a small suitcase, but other travellers might find it a pain to carry large luggage upstairs.

It is very close to the main train station, and pretty close to the city center. The staff were very nice and willing to help us, suggesting us places to visit and restaurants.

Lovely host , such a comfortable bed , great value , underground car park by station but free street parking even closer. Easy access to Motorway, ideal for stop over if traveling or weekend

Nothing -

Friendly, helpful. Would have no hesitation in staying here again.

Parking was not what I expected from the booking but it was fine. Had trouble locating the hotel as the sign was so small and it was dark.

Excellent location at walking distance within the city centre. Very good park house available steps away. The duty manager greeted us at the door, helped with luggage, booked a table for dinner, was very friendly and spoke super English; thanks Marc! The room was spotless, very comfortable, warm and quiet.

Nothing worth mentioning.