Comfort Inn Legacy

Nothing except decent location.

The hotel requires complete renovation, the hotel and rooms are in terrible condition.The price/night being requested is way too high compared to the standard they provide.

Shall not repeat my stay here.

Indifferent attitude of staff. Cleanliness and upkeep was below par. Bathing towel given was unclean and stained.

NO break fast taken was not available

Room cleanliness, Accessories, toiletories

Not that great …very much ok ok hotel

Stinky roomsNo viewNoisy areaAverage foodLift fell down when my husband was in the liftNothing good except the staff

Comfy place for couple of nights. All over good ?.

Just we went to have lunch in their restaurant and the food preparation was super slow, like it took 1hour to get the food on the table after we ordered. Mostly due to lack of kitchen staff and/or new staff maybe. Yeah, but even if our order got delayed, food was pretty good I could say that.

The staff were friendly and helpful. The rooms were pretty good.

I had no serious issues with the property. One thing that I did miss was a masala omelette station at breakfast but this may have been becauae eggs do not feature in the Gujerati diet.

Location!

We included breakfast while booking... Inclusive of the pkg..yet when we asked for breakfast they charged for it. The pictures of the room while booking were diff from actual stay rooms. We booked an executive room, but the room was far from the executive.The food was not that great...overall not an experience to go for next time....

- Restaurant is okay.

- Unprofessional manager, things he knows everything about world.- Opening the room doors is task, they are stuck (expanded due to wood being moist) and the room smells like moist wood.- Had to change room because apparently the Mr know it all manager forgot to see which rooms I booked.

Na

Previous week i enjoy and paid amount last day and i am continue another week. But this time they take advantage payment and due to my audit programme i unable to breakfast 5 days and no stay 1 night. But i unable to check out because advance already taken by hotel.Two days no towel on room. Very bas experience.I am always stay in hotel different in various city but no spicy ne can take advantage payment and give proper service as per customer convenience. Here i am very dissatisfied

I am handling audit department so always changes time to time so i prefer booking in all hotel on check out time but here take advance payment on 17-23 with breakfast. In 5 days my audit start I unable to take breakfast and change method because advance payment already paid to hotel no any customer favour decision by hotel.

Very upset

It is central and good hotel , with good staff, but need Refurbishment now.

Refurbishment

location and breakfast

arrogant staff. you have to wait for 10-15 minutes to talk to sadik manager. even luggage from car we had to take and take to room. Non cooperative and unprofessional staff. one manager and one assistant only.

Dinner was included in my room rate but buffet selection was very poor.

Terrible WiFi. Room was dirty. Staff not really involved and supporting. will not stay again. Definately not for Europeans.

Location is very good. You get all the access from there.

The hotel service was not good. I have booked it for my father who is old age. I was expecting good service. But the hotel staff were not responsive enough. The room didn't have enough shower kit and towel.

Senior citizen friendly room was provided. This helps them to be in the room independently. Location of the hotel is good. Nearby good eateries are available.

24 hours hot water is not provided in this hotel. Property is poorly maintained. Earlier airport pickup / drop was complementary, now it is being charged.

Location Value For money

on check in staff

Great location and nice restaurant and breakfast service. Staff were helpful too.

The bathroom has a number of leaks and weren't very clean, and there were exposed cracked concrete in the hallway of the room and doorway of the bathrooms. The quality of room didn't match our expectations for value for money.

Excellent menu for breakfast

Parking and space around the hotel was too lessRooms could have been bigger

Nice rooms and descent breakfast

Reception staff first provided a smoking room to family and when we brought to their notice it was immediately changed to better room. Room card wasn't working which needs to be ensured they all work.

Staff was friendly and helpful. Service was prompt and food was sumptuous

Have told them personally