Regency Lagoon Resort

Location staff and breakfast was amazing

Could have had a strength training room and better road connectivity option

Greenery & spacious rooms

The front desk staff who couldn’t understood a simple request and made the check in process so complicated it dampened all our moods as this was a anniversary gift for my parents

Excellent breakfast. Clean and tidy resort. Staff very friendly and courteous

Best to put elderly people on the ground floor as no lifts when we stayed. There is a need to have an iron/ ironing board in every room.

Big rooms and bathrooms

We had hot water issues which could not be resolved in time

I had messed up the dates and booked a day before. However they allowed to further our stay for one day for the same price. Property is good, rooms are big and food is awesome??

F&B staff were friendly

1. Old furniture 2. Bathroom fittings old not working properly 3. Bathroom ventilation was not good 4. Water pressure for shower was not good5. FO staff not flexible 6. There was no local breakfast option available 7. Wedding music noise from outside was disturbing couldn’t sleep8. Room service not value for money 9. TV channels were not working 10. Room amenities were for single guest and booking was for 2 pax

Spacious clean room. Decent selection at breakfast. Helpful staff. Good if you are attending an event since the Hotel is about 8-10 km from Rajkot city centre.

Beautiful, lavish property, tastefully done.. Very warm and hospitable service and staff. Good view, pools and lake. Idle for a leisurely, relaxing stay or get together....Exceptional value for money..

I liked everything..

Clean and beautiful

located outside the city

quiet and clean

beds kept moving apart while sleeping as they were separate single beds ?

cleanliness and greenery. property is really good to stay. lake is nice and swimming pool is huge and good.

staff is only look for reviews and feedback. not service oriented. AC was taking too much time to cool the room. shower was not working properly. water is coming one time cold and other time hot.

Overall stay, food were good. Staff was friendly

Electricity supply was discontinued several times during stay and it was quite uncomfortable.

The vibe of the resort was very nice. The staff in all the departments starting from restaurant, housekeeping and maintenance was extremely courteous. Would like to specially thank staff member Chandan from the restaurant for his hospitality and kind nature. Breakfast served at Tea Pot Restaurant is outstanding.

They need to have more variety in the food menu. Wasn't happy with the continental food being served.

Beautiful property on the outskirts of Rajkot. The resort provided everything we needed, so no need to go outside. Several ways to stay active, e.g. walking or cycling around the property (quite limited distance, though), swimming (cold during the winter) and a well equipped gym. Breakfast at the Tea Pot restaurant offers a huge variety of options, also food at the Dhaba restaurant is very tasty with Indian, Asian and Western options. Staff is so attentive and friendly, especially the reception staff and Aman from housekeeping.

Unfortunately, Wifi is very limited. Other than that, no complaints.

The property is very well made and spacious. Although it is clean but some sections are not maintained well. Most amenities are either closed or there is no one to introduce you to them. The food is good but the complimentary breakfast might just disappoint you.

The staff, especially the reception and welcoming team is terrible and non-courteous. Ms. Rebecca will only pretend to be helping, but she doesn't. I had requested for a bouquet and some arrangements of the room for our anniversary, but they didn't do it. Though they have a great pool area seating, unfortunately you are not allowed to eat there, then why make a seating area :)

Excellent ambience, hospitality and food.

Space for outdoor games- cricket, badminton, volleyball etc.

Sorry what I like wrongly written on what I didn't like. Please change it .

I would like to appreciate Miss Priya, Miss nisha, Mr Abhishek, mr. Sudhir and Mr Vikram for their best service and cooperation. Thanks to all.

The resort is exceptionally good. The room had a good view and was very clean. The staff were very professional and helpful. The whole experience was memorable.

Nothing I can think of. Everything was really good.

Rooms ambiance cleanliness facilities food

Excellent staff, clean, nice property, good food. Special thanks to Sarita and Vikram from the staff. We had a lovely family time!!

Absolutely fantastic