Bizz The Hotel

Clean rooms, spacious and updatedStaff always very steady to help youGood gymAcross the street there's a shopping mallAround the corner a Pizza Hut and a dely

restaurant could have more options for westerners. 2 kind of sandwiches and no pizza or other kind of option besides traditional india food. So if you're a foreigner be prepared.

Excellent location, right on the famous Yagnik Road. Very delicious food - some of the best I have eaten in hotels.

Maybe because it's meant to be a business hotel, but the room was rather basic. No tissue box. Very few toiletries in the bathroom. The bathroom felt very dark, especially with the dark coloured walls. Difficult to shave in such poor light.

As a family this was out 4th visit at The Bizz Hotel. We have always found them very welcoming and have looked after us. The rooms are nice and clean, being vaisnav's we do not eat onion or garlic. There is never much of a choice for breakfast for us. That was the only concern that we had.

Selection of breakfast items for people who do not eat onion or garlic.

I liked the location and the cleanliness.

The hotel needs maintenance, i stayed for 2 nights and i couldn't sleep one night due to AC not working. They repaired the AC twice but still it wasn't working properly. Also they didn't change the room for me until end of the second day when i refused to stay for any more in the hotel. They gave me a premium room but only when the whole second day was passed when it was time to sleep.

Great location, happy staff, great service.

Bigger baby cot.

LocationCleanlinessBathrooms

I didn't availed, as we were leaving early around 0730hrs

I din't get my invoice as the front office system is not working. the receptionist has told me that he will mail me the invoice once things are settled. but that was not happened.

Clean, comfy, ideal location, hot water, good wifi

Please think more about sustainability. We had all of our bathroom sets replaced daily when some parts hadn’t even been used, and there was still plenty of use left in the soap. This is so wasteful and not good for the environment.

Lovely Hotel very clean staff were very polite and helpful. Food quality was excellent apart from portions too big.

Nothing to complain

Spacious roo, comfy bed, good food BUT noisy noisy noisy

Most rooms on all floors are overlooking the central area where the restaurant is located. Also the rooms are not sound proof. So in our case we were awake till 2AM. Terrible when fellow guests don’t care about their behaviour. Receptionist was slow in reaction. Try to avoid this hotel.

Good Breakfast and friendly staff.Definitely recommend this hotel.

Bathroom need shelves to put extra things

Mould pouring out the shower and toilets that don’t flush! They didn’t care.

Service was terrible, multiple things in the room didn’t work including the toilet and the hotel offered nothing to rectify the issue. Leaking sink, mould coming out of the shower and fridge was broken. This was in a suite room too and when raised with the hotel, they weren’t willing to do anything about it. They will now respond saying they did everything and I have nothing to be disappointed with, but don’t believe it. The service was horrendous and the room was disgustingly bad.

Location is good

1. The room needs deep cleaning, hair everywhere, stains everywhere, dirty bedding2. Toilet keeps breaking, loud noises at night3. The lady manager was extremely rude after we complained of they made us change rooms, their service, the cleanliness. She offered complementary shuttle service but that wasn't enough to compensate for paying over 120 GBP per night for such a terrible and dirty place. Her attitude can't be justified.4. Value for money is just terrible5. Staff is responsive but management is the worst you will find, she is entitled and rude to guests

Location

Customer Service and too thin walls

Modern hotel right in the centre of the city. The room was spacious and very clean . Lovely shower. Breakfast was very good and dinner was excellent. Very good value for money

The location of the hotel was good and staff were very helpful.

Breakfast was not so good.You can hear the music and people dinning late in the evening, so it was difficult to sleep.

Great location,in the heart of the hustle and bustle of Rajkot,Very good food and the staff are very helpful,nothing is too much trouble

The fridge not working in the room,but was fixed

The food was great.

I feel the bedding needs to be better, as it is old and the duvet covers are not soft.

I really liked the Location of the Hotel. There are many shopping options nearby. The Food is also very good. The Room Size is bigger than most hotels. Very Cooperative and Polite staff.

- bed and shower were very good- good location - Indian breakfast options are good (fresh dosa / masala omelette)

- service was very poor. When asking for something, it took a very long time or didn’t happen at all- they damaged our clothes when we gave them for laundry (not accidental damage, they wrote the room number on the white clothes with a permanent black marker, on some clothes it was even visible when worn. After much complaint, 3 attempts to remove, they left a hole in a very expensive white shirt. They didn’t refund for the shirt - only waived the room service charges.- room keys often didn’t work, we had to go up and down 2-3 times at some points to get into our room- it took 30mins in the restaurant (we were the only table there) to get milk for tea- we asked for hot water, which they then brought a kettle, plugged and turned on, and then never gave us the hot water, we had to get it ourselves - we sat at a table that was not cleaned because it was near family, and no one came over to clean it. We had to remove all the dirty cutlery ourselves into another table- staff are not properly trained on hospitality, they are friendly but need to learn more about how to host and treat guests to ensure guests are well looked after.