RedDoorz Premium @ Nick Hotel Gerona Tarlac

No breakfast provided, venue is okay, cabinets have anay, stains on bedsheet, poor wifi on tv (unplayable)

It was near the purpose of our stay. There’s ample parking and a 7Eleven a few steps away. We had breakfast in the hotel resto and the food was tasty.

Our bathroom was not cleaned for our stay: the shower alcove was dusty, there was a soap bar ring left on the sink counter, and there were unidentifiable dark particles on the floor. No toilet paper roll provided. Staff cleaned the bathroom upon our request; we were promised toilet paper but it never came.

It conveniently located, accessible and check in/check put process was fast. Secured and exclusive parking was available.

It was newly refurbished but looks like some parts were missed out such as towel rail was loose. TV was connected to wifi but cannot play YouTube or apps as the wifi connection seems for messaging apps only.

friendly,helpful and accommodating staff. The hotel has swimming pool

lack of electricity at certain hours (unavoidable) but the hotel did have a back up plan. Hotel staff could have cleaned the room at least once and replenish items as we were there for 10 days

All staff so good and i love their smile when they greet their guest , and they work hard? hope next time they have a small fridge in the room? godbless you all.

Just the location. We book the superior room but once we at the hotel, they said it’s not available. Why you confirm my reservation if that room wasn’t available. Plus check all the rooms plumbing to make sure they’re all working alongside with your air conditioning in each room. Poor quality with the amount of money we paid. Plus you dont accept credit cards and you dont give receipts. You’re hiding all your income to the BIR, claiming that you’re not making any income. What a big dishonest to the revenue of the country. This hotel isn’t recommended for foreigners and tourists.

It’s accessible and within a commercial complex.

The room we booked (double bed) was not available. We were given another room with twin beds instead.

accessible

they only gave 1 towel for 2 person. no bottle water if you book thru online. no hanger in the cabinet. aircon not working properly

very helpful and friendly staff

facilities are not maintained . leaking floor and roof . cockroaches are noted around

mababait mga staff

only the problem we stay for 7 days but di namin na enjoy yong pool nila kasi sobrang dumi at sobrang kapal ng lumot

its comfortable average clean

though I request for room cleaning no one clean the room

Staffs are friendly but morale seems low. Location is convenient.

The sheets, pillowcases, and pillows need replacing. It has those weird grey stains which just occured to me what could possibly those be.... yuck. There's also a sewer/musty smell along the hallway. And the water heater in the bathroom didn't look safe. The bathroom also looks like it never got cleaned for some time. Furnitures are dilapilated. I won't pay for the full price and would only stay there again if absolutely necessary.

hell!

1am and other guests were so loud shouting drunk and no staff were to be found to even manage the situation

The bedroom is spaceous. We loved it.

The clients before us stayed too long so we had to stay at another room before staying at our room.

no Wifi and no local signal. no water in the room as well

The staff was friendly and accommodations was good..

The aircon is so noisy and the place was not that clean.

The staff are nice. However some of them were not wearing masks.

We decided to check out 2 days earlier than scheduled because they did not have water in our room. When they were able to restore water in our room, the water coming out of the faucet and shower was murky and black.

disgusting

pool

Location

Hot shower is not consistent

Wi-Fi connection is slow?