Crystal Hotel

The location is good close the beach not far from airport and local food getting around? also very nice staff

The house keeper not clean the room everyday we are stay 3 nights. If would like to clean the room have to tell the receiptionis and they only clean the floor didn't change or clean coffee cup.

Bed was so so comfortable

Basic hotel and a little dated. There was a strong smell of cigarettes throughout the hotel which was not nice

Terrible!

What is wrong with all the good reviews? I would say it is totally a scam. The pictures and the reviews are all incorrect. The room was dirty and all, the tv didn’t work, the telephone didn’t work when I wanted to call reception and worse is the air conditioning also didn’t work. Then i got upgraded to another room, it was a bit better but then the air conditioning stopped working for the second time. I also booked the hotel because of the gym but all the gym machines were removed - they said for maintenance. I couldn’t take it anymore and didn’t want to change room again so i checked out one day earlier. Totally NOT RECOMMENDED! This is not 4 stars as it said, maybe i would rate it 1 star

The staff were helpful pointing me in direction of the Cho Dem So night market and airport transfers.

It was a noisy area both from the street at night and also hotel guests on both nights. The linen and towels is pretty old. The pool area is bland. No pool towels to use if you arrive early and are waiting for check in.

The staff were very approachable. Location was good. Pool on the roof was great.

There was no natural light in the room.

The location very good

I choose this property because they had gym, when i come the gym is not working.

Location was alright. 9 min walk to the beach, lots of restaurants near by.

Rooms were dirty! The bed sheets looked like they haven’t been washed my partner talked me down and said it was in my head but then the next day on the other bed that we weren’t using we found blood stains!! I pulled back the covers and found long black hair strands and dirty bed bedsheets that clearly haven’t been washed after it’s been slept in.We also primary booked this hotel for the gym but when we got there they said it was under construction. They did have a couple machines upstairs on the 12th floor but the treadmill didn’t work, no ac or fan.We also rented a bike with them and they said if we were under 3 hours late then we would be charged for half a day (75k) which we were okay with but then we’re charged 80k. It’s only 5k but it’s more the principle… when we questioned the receptionist she just said it’s the way it is. Also 2 different people said it’s 75k. It was very weird.

Hotel is located far enough from the boulevard to not be disturbed by the noise

1. A lot of prostitution and drugs related activities in the lobby 2. Sea view is available with binoculairs3. Rooftop pool in desperate need of restauration (very unhygienic) 4. After having forgotton laundry after checking out no reply and/or cooperation with sending to my home address (ignored) (offcourse at my expensis)

Nothing, glad we only stayed one night!

Our room wasn’t clean, they were stains on the bed sheet and the floors are dusty. Hotel is very outdated. Our bathroom sink was leaking. Gym equipments were not working.

The location was convenient; Lots of restaurants and cafes nearby. The beach was less than 10min walk away, and the staff was friendly and helpful. Would stay again.

The ocean view room did not match the photos; The ocean view was almost completely blocked by other buildings.

The location was very central and close to the beach.

This hotel was very basic in terms of amenities and facilities. They do not have a gym, just one/two machines. There is no rooftop bar beside the pool. The downstairs public toilets were absolutely disgusting, an animal had clearly gotten stuck in the woman’s and crapped all over one of the toilets. The men’s toilet was just as gross. Our room was in between a family that were separated between two rooms. The noise they made in the morning and at night in the corridor was so loud and disruptive, we complained once but not much was done.

Checking out early!

Worst hotel in Da Nang! Everything in the room was broken (including the phone) and old. Staff could not speak a word of English. No sea view which we paid extra for. The hotel looks NOTHING like the pictures. No shower curtains, water went everywhere when showering. Filthy commune areas. Guests smoking in the hallways, paper thin walls, 1/2 toilet paper roll only upon our arrival. A total nightmare from the minute we arrived until we ran out of there the following morning when there was no water in the entire hotel. We had booked for a week but stayed one night only. HORRIBLE experience. Do NOT stay here and don’t get fooled by all the fake reviews.

Stayed longer and was upgraded to a better room. Staff are wonderful and it has been a pleasure to stay here.

Would like to stay up a little longer on the roof top area at night to enjoy DaNang night lights.

after leaving nothing. it is a scam.

not a beachfront property, the rooms are not soundproof so you wake up at 6 am or midnight for shouting. It is impossible to have seaviews from this building and their pool and gym on top is badly maintained and super small. when checking out they wanted to pay me extra fee for towels that had makeup and body cream marks on them. i have never experienced anything like this before.Do not stay here for your comfort.

The location was central, opposite an Indian restaurant.

The room didn’t have basic toiletries.

soft beds close to beach parking for scooters available

the staff was unable to speak english tried downgrade our room check out time was earlier than online writtenall gym Equipment was broken and unuseable

the staff were friendly and helpful

bed was too hard. building is very old

good location to the beach. 20 mins walk to the night markets and dragon bridge. can rent bikes from them

pool didn't look very clean when we arrived. room itself wasn't the cleanest- there was some hairs on the bed, sheets slightly stained and someone's snot on the wall beside the fridge. the towels weren't very white had an orange tinge and then they tried to charge us for the towels when they were only used once. when checking out then they told us we paid 100k less when we paid the amount in full on arrival.

We liked the fact that the location was only a 5 minute walk to the beach and there were some restaurants nearby. The room was spacious.

The facilities are nothing like they are pictured on booking.com.There's no sun loungers at the pool, the pool area and 'gym' area is dirty. The gym machines are rusty and don't really work. Unless you book a sea view room you get a room without a window and in the middle of the building.

Clean, nice pool, friendly staff, nice big room!