Bliss Luxury Hotel & Spa

Breakfast was good.

The place was a little tight for 3 people, otherwise ok.Construction work starts at 7 during the 2 days we stayed there. Wakes us up too early.

Nice clean room at an affordable price for the night. Breakfast was good. Pool area good

Pool closed most of the day for maintenance. Poor communication between hotel and myself. Tried arranging a pick up through the hotel. Done it myself in the end.

Friendly staff, good breakfast, clean room and value for money.

The location is good its near by the beach, also there are many restaurants over there

There is many construction work during the night therefore barely sleep when i was in the hotel for a week

We had and incredible stay which started with friendly, welcoming personal (Ms Phuong and her collegue) who showed us the room and we saw how clean and nice everything was. We have enjoyed a lot swimming in the pool and incredibly good buffet breakfast. We even have prolonged our stay for 2 more nights. Sauna is not working at the moment but otherwise everything is top. And cleaning personal is doing great job as well, changing everything everyday. Thank you!

The breakfast was good and the bed was comfortable

Only booked to stay there as I was looking for a hotel with a sauna and jacuzzi, which was what was advertised on Booking.com. I arrived to discover that I had to pay EXTRA to use these services (NOT mentioned anywhere on your website). The jacuzzi was "out of order" so I couldn't even use it then after complaining to reception (via Google translate as her English was so poor) I was told, after she rang management that they would give me a 30 minute sauna and that it closed at 10pm. I arrived back at the hotel after dinner with a friend at 9.30pm and there was another lady at the reception desk who REFUSED to let me have a sauna saying it closes at 9pm! I told her NO the other receptionist told me it closes at 10pm. she told me she was wrong and it was for "child safety". I told her I didnt have children at the hotel and it was just me. No! I was VERY unhappy. The 2 reasons on why I had booked this hotel had both been taken away from me. The following morning at breakfast the manager apologised and said the receptionist had the close time wrong and that I could have a sauna before I checked out. NOT ideal having one in the morning (had to change my plans for the day). I jumped in the sauna (after I was advised it was ready) then a man came and banged on the door kicking me out. I was told I could only have 30 minutes as "complimentary" (when the whole thing is advertised as part of the "highlight of the stay" in the opening sentence). I ddint even get 30 minutes! What a total disappointment and let down. If the jacuzzi is "not operational" then why is it advertised? This hotel is NOT "luxury" as the name implies. The towels were so thin and old. One was tatty, the other was translucent in part. Yuk! They looked like rags. I booked ONE large bed and was put in a room with 2 king singles. This made the room very squishy as it was not a large room. It is not soundproof (as advertised).

Most of the facilities in the hotel are broken. Broken sauna, broken bicycle, broken jacuzzi. Very simple sports facility but does the trick. Shower needs about 10 minutes to heat up. The water drainage from the upper floors are also quite noisy.Breakfast not American, just simple eggs and some local cuisine. TV only local. And don’t forgot to pay for the water bottle on the nightstand.This hotel never deserves a 4 star.Friendly staff and very comfortable beds though.Dont expect to much for a 19 euro stay, but it could be way worse. Overall OK stay.

I cannot say nothing else than PERFECT ! cleaning service was amazing , breakfast also great , staff was friendly and helpful , maybe could be helpful better English speaking person , but basic was good :)

Sauna was out of order , and whirlpool also ...

It's in a convenient spot and the room was cute and clean.

We booked a room with city views, but was given the room on the ground floor behind the lobby, which had no window. It was very noisy with guests coming in and out at very late and very early hours. The bathroom is a wet room, which is inconvenient because the floor stays wet once someone's has a shower.

Impressive amenities and comfortable beds made for a memorable experience at the new hotel. Welcome drink is good at hot day like this.

Clean and well equipped with everything you may need.

The hardly English speaking (but friendly) staff.

Clean rooms. Reception staff 3 girls, they were amazing and so helpful. Arranged all our activities and changed our room.

Jacuzzi did not work. Sauna did not work.

Nice beds and shower. Staff was nice too, they collected my order. From the beach is quite far, but not bad at all. Breakfast was alright, nothing special, but they could have more varieties and stay open a bit longer

The gym is not actual gym there are 2 machines and the bar on the top is not working

Nice pool and gym

The triple bed room was terrible, loud noise from wc ventilation fan. Loud noise from the piping system when someone using other rooms. The bedding was not that clean

The property has wonderful staff and their pool area has a great view.

It is quite far to the Dragon Bridge and night market. There are only few restaurants around as well.

Overall, for the price we paid, I guess it was a good value with not much major complaints to it besides the room floori

The buffet was just okay. My room was 1102 and the flooring was uneven and have gaps in between the pieces which could’ve been dangerous and prone to cuts. Other than that, there’s nothing much around the vicinity of the location. Will definitely require bit of walking to get to places but it’s not a big deal. Overall, the building looks a bit old and not well-maintained.

The most comfy beds in Vietnam!!and a great shower. Really lovely modern hotel. Good breakfast...mostly Asian but bread and eggs etc available. Pool was nice. Bar on rooftop is closed. A bit of a walk to the beach.

Not many cheap eats around the hotel itself.

It is an ok hotel but that is all to say. The bathroom was cleana nd the bed was comfy.

The room smelled a bit funny. The fitness place has very outdated equipment and the sauna does not work.

The rooms were clean, and the bed was comfortable. The rooms we stayed in had aircondition which was an important facility for us in the heat. They helped us book excursions which was good with a very nice guide to Ba Na Hills.

They asked us to pay for the water even though in the information book on the bedside table said it was complementary. The breakfast was alright, but there was not too much for gluten free options.

The breakfast was great

The gym is bad, all you can do is some cardio and a lot of dumbbells are missing.