Imperial Phukaew Hill Resort

The reception area is amazing, the rooms are big and comfortable with amazing views of the surrounding countryside.

It felt a like it could do with a coat of paint.

Nightmare

The worst place I have ever stayed in.The whole resort is old and falling apart our room was terrible every thing in our room was either broken or not working.Had to fill the bath for our little boy by boiling the kettle to make it warm.Breakfast was terrible had fried eggs and rice.i recommend to not stay at this place.

Incredibly wonderful staff. Wonderful views. Tremendous location.

The stairs, both the wooden ones and the concrete ones leading around the property are in a sorry state and quite dangerous.

Fantastic staff. Grest ambience.

Bathrooms need renovation.

If you're on a budget and don't mind a 30+ year-old "adventure" property—complete with black ants joining you in the shower and nature so dense it blocks the view—this place might be just what you're looking for. Mornings are especially beautiful and peaceful, with a natural symphony of insects and birds surrounding you

The air conditioners were so loud we had to turn them off just to sleep—but then the room became uncomfortably warm. It was a choice between enduring the grinding noise of outdated units or sweating through the night. Fortunately, I had high-quality earplugs, so we turned the aircons back on and plugged our ears. The same issue applied to the old mini-fridge—it was so noisy it completely disrupted the natural peace of the setting.In the morning, the shower brought a surprise: a large army of black ants had formed a trail to the nozzle, seemingly anticipating a human arrival. As soon as the water ran, they leapt into the stream—apparently ready to feast on me for breakfast. That was an adventure I hadn’t signed up for.Breakfast was forgettable, the building itself was long overdue for a coat of paint, and the furniture looked like it came from a thrift shop—worn out and dated.I could go on, but you get the idea. We won’t be returning to this property.

The view and the sauna. You can enjoy this place if you don’t have high expectations.

There is no hot water in the sauna area. Also in the room very diffucult to get hot water. The breakfast was terrible.

Just don't ever want to visit again

Old room, old furniture, old facilities. Shower water dripping and not flowing. Door lock spoilt..

The atmosphere and the fact that the pick you up in golf buggies to take you to the main reception area and restaurant.

The breakfast though extensive was cold

Although my overall score is not the best, we still enjoyed our stay and would return if the price is similar like 1500b. The location is beautiful and peaceful and they also have a sauna, which was nice. The pool is big with clear water, just a bit cool as expected. The rooms was spacious with a great view (upper panorama room). The balcony had chairs. The reception staff very nice and also the guards and maids.

Almost everything is run down and in need of TLC. Breakfast was cold. They reheated fried eggs as my husband asked. Selection is limited but we didn’t go hungry. We were expecting similar breakfast as Imperial in Phitsanulok, but it was less. Next time we’d choose room only.The steam room is not working. Also shower next to sauna have only cold water. Our room was connected to the other room so we would hear them easily. Luckily these neighbours were peaceful, but next time I’ll ask for a non-connected room.

The breakfast was great with varieties, and the coffee machines could make 12 types of coffee, tea, and chocolate. The location is so beautiful and peaceful. Checking-in and out was seamless. The room is so spacious.

The salad could be a little fresher. The facilities are getting old, and the room was a bit stuffy when we first got in although it smelled better after we turned on the a/c for a while. It would be nice to have chairs on the terrace to soak in the spectacular view. The Wi-Fi was not working well although the staff was trying to fix it for us.

It suited our purpose as were there to visit the temple

Looked old and tired

A great location and outlook from the room.

While the bathroom was ok, it could do with an upgrade.

Beautiful setting, quiet, comfortable chalet. It is past it’s best and a bit dated but great value at the knock down price. Bed and bedding comfortable. View fantastic. Aircon good. Lots of little niggles like bath tub had a repaired split, kettle wouldn’t turn off, phone didn’t work so room service was difficult but clean and value for money.

The swimming pool was pretty unusable due to lack of general cleaning. A shame as it’s a lovely big pool. We got the nets out and cleaned it ourselves.

Location, Environment around resort is very good. Breakfast based on low room reserved was a-la-cart menu, delicious but less. Room is quite old but room size is big.

Terrace should be clean and have slipper. Breakfast based on low room reserved was a-la-cart menu, delicious but less. Room should be renovated will be the best.

Loved the location for our 2-night stay. We have our own vehicle and so travelling around from the hotel was no problem. The hotel rooms are built on the hillside, and so it would not suit those who have difficulty with steps.The hotel feels a bit dated now but offers good value for money.

The restaurant was very busy due to a number of coach parties using the hotel at the time we stayed.

Excellent location and facilities, breakfast and swimming pool. Mature outfit

Accommodation need some updating, ie bathrooms

Location was close to the party we were attending

Staff were helpful, food was OK…. The rooms were booked off the pictures and unfortunately nothing like the actualRooms…. They were old and tired and in severe need of refurbishment…. Very big rooms and TV was so small on the opposite wall it was not comfortable….. all the rooms were twin rooms even tho we booked superior and executive rooms… 7 rooms booked and told there was nothing else, but we see many of the ‘bungalows’ were empty and they are the ones in the pictures

Not meet my expectations which I paid lots of money

Room is old. Many things are not working such as lock at main door, curtains cannot close, sink is not draining.

Location is good

Very old and not look like the picture advertise in ads.

Big room. Easy to find

Shower a bit cold