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About
Comfortable Accommodations Hotel Alpex in Zabrze offers spacious rooms with private bathrooms, city or inner courtyard views, and modern amenities including free WiFi, air-conditioning, and flat-screen TVs. Dining and Leisure Guests can enjoy a sun terrace, family-friendly restaurant serving Polish and local cuisines, and a bar offering cocktails. Additional facilities include a lounge, coffee shop, and film nights. Convenient Location Located 1.7 mi from Stadion Miejski Zabrze and 24 mi from Katowice Airport, the hotel provides easy access to attractions such as Ratusz and Kopalnia Guido. Free on-site parking is available.
31 Reviews
- Cleanliness
- 8.2
- Staff
- 9.0
- Location
- 8.4
What Guests Say
- “Dirty and very old facility”
- “Absolutely great hotel - clean, spacious, pleasant. Very friendly and professional staff. It was a pleasure to stay there.”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Single Room
- Bath or Shower
- Board games/puzzles
- Body soap
- Books
1/4Studio Apartment
- Bath or Shower
- Board games/puzzles
- Body soap
- Books
1/4Large Double Room
- Accessible bath/shower
- Accessible toilet
- Adapter
- Bath or Shower
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What Guests Loved
Based on 31 reviews
Pros +
- Dirty and very old facility
- Absolutely great hotel - clean, spacious, pleasant. Very friendly and professional staff. It was a pleasure to stay there.
- There is tea and cofee
Cons -
- Dirty and very old facility. No food.
- the only thing is that the room was cold and the terry cloth was very uncomfortable for the skin.
- The room and bed are dirty, the bathroom faucet is scaled (I don't think it was ever cleaned, it was so ugly). The restaurant and corridor were cold, there was no heating. The walls of the rooms are thin, all noise filters through. I notified the reception that day that we had arrived. Since the house was full, they could not give another room. When leaving, I indicated that I did not want to pay the full amount due to the problems mentioned above. The lady at the reception was nice and would have tried to solve the problem, but the manager did not. He didn't even come out from his room, we communicated through the girl at the reception. At first he said I didn't report the problems. I said yes, but I notified you. It's not my fault that the receptionist didn't tell about the problem to the management. I don't think it's my job to come down and tell the problems every day. Then the manager told the receptionist that since I booked on booking.com, I should contact booking.com, they have already paid the price, they cannot give a discount. Then the manager left, leaving the poor girl alone with the problem. I find this behavior outrageous.
Dirty and very old facility
Dirty and very old facility. No food.
Absolutely great hotel - clean, spacious, pleasant. Very friendly and professional staff. It was a pleasure to stay there.
There is tea and cofee
the only thing is that the room was cold and the terry cloth was very uncomfortable for the skin.
Bad
The room and bed are dirty, the bathroom faucet is scaled (I don't think it was ever cleaned, it was so ugly). The restaurant and corridor were cold, there was no heating. The walls of the rooms are thin, all noise filters through. I notified the reception that day that we had arrived. Since the house was full, they could not give another room. When leaving, I indicated that I did not want to pay the full amount due to the problems mentioned above. The lady at the reception was nice and would have tried to solve the problem, but the manager did not. He didn't even come out from his room, we communicated through the girl at the reception. At first he said I didn't report the problems. I said yes, but I notified you. It's not my fault that the receptionist didn't tell about the problem to the management. I don't think it's my job to come down and tell the problems every day. Then the manager told the receptionist that since I booked on booking.com, I should contact booking.com, they have already paid the price, they cannot give a discount. Then the manager left, leaving the poor girl alone with the problem. I find this behavior outrageous.
Rather clean and big size property.Big screen TV with Netflix for free;)
Surrounding area not very nice.No charging facility for electric vehicles.
Good breakfast,nice stuff. I wouldn't choose the hotel for holiday,but for work travel it was ok.
A bed seemed to be like a cam bed. There was no hairdrayer in the bathroom. You need to ask for it at the reception.
The room was big and clean with a big bathroom and a water boiler.The breakfast had a wide selection, fresh and delicious. Dinner and service in the restaurant are first class.
There was a loud group in the room above us that was overheard.
location is great,some indications outside the building would help first time travelers
only for 1 night stand
only for 1 night stand
good place, not so far from highway
Staff was super nice and helpful
Very good
Exceptional
Exceptional
Exceptional
Exceptional
Bad
Superb
Very good
Amenities & Policies
Amenities
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. Children of age 4 to 5 stay free with extra bed. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Location
Ul. Franciszkańska 8, Zabrze
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