Magnolia Hotel & Conference Center

Staff amazing

WiFi and the shower

The staff are amazing in the way they handle their customers. The facility is excellent , especially the front desk, the bell man and the restaurant staff - they are all outstanding.

Comfortable room-photos are accurate. Airport shuttle good. Some of the personel are really professional and pro active.

the management needs to make sure all equipment working well and fix what is not. Restaurant food needs improvement in terms of quality

Honestly the property is not close to good at all.Most things was broken in room, not fully equipments there. Super bad internet, you can’t even open a mailbox.Toilet was completely badc bath tab was broke even water can’t go out easily from both tab.Having cockroaches found in toilet, I still have the pic of it .Every night found mosquitoes.When I complain they only offer to change my room. But it wasn’t the salutation cause all room was the same.According to booking.com, I have paid 2500kr extra as well.

About the property I didn’t like nothings.Such a bad and smelly building.I will never stay there again, and never recommend to others as well.Only good things it’s in good aria.

The location was decent for the price

Staff was rude. Sheets were wet. Food was inadequate. Bed was old and noisey.

Service staff am

Something is not working need to fix door drawer bath need to fix otherwise everything is amazing

For addis ababa,this place is worth the buck you pay

locality is in the centre of addis,but there is nodisturbance from traffic.

Had an amazing massage here and the pool and steam room/ sauna was really nice!

Firstly when we checked in we were informed that our deluxe rooms were not available that night (even though it was booked) so we would have to stay in a different room for one of the nights and move the next day to a our rooms. When I asked why the lady behind reception smirked and said the guest had extended their stay. There was no apology just a smug smile, so I asked about the price difference and again she just smugly said there is no price difference and made me pay in full.The next day when we were taken to the rooms even the Bell Boy said to us yes you must move rooms this room is MUCH better.When we went back to reception they agreed there was a difference in price and if my friends were to extend their stay they could then discount it off for them.My friends decided not to extend as the staff was so useless and as they checked out and ask for the difference (in both English and Ethiopian as one of my friends is originally from Ethiopia) they played dumb. Acting like they didn’t understand the problem, they also then insisted my friends had to pay 300 birr more even though they had told me a couple of times that everything had been paid in full, and actually they had over charged us for 2 rooms the first night we stayed there.Secondly the first room we stayed in my bath/ shower had bits of broken tiles inside in and dead bugs. Bugs being in a bath tub in Ethiopia I understand but sharp broken tiles?Thirdly the second room I was in they obviously don’t clean the room hot tubs properly as when I turned on the water, foul smelling water and then dirt came out. Then after I gave it a clean and was getting out the wooden floor of the bedroom where the hot tub is was so slippery as it had no mat that I slipped and luckily only bruise my calfs.Thirdly as my friends are travelling with their baby on booking you could request a cot. This was confirmed through booking.

Staff are nice

Lift.....bed sheets.... towels....lights not working

Close to Bole so very good for overnights flights. Close to KOBA patisserie and many restaurants, shops, and also a supermarket.

They are renovating some buildings in the road so it can be busy, but this is also normal in Addis!

Hotel staff are friendly.

Horrible, I have some of my belongings gone missing from the room, the shower valve was broken, it wasn't functioning properly, the tv wasn't working, the bed wasn't comfortable with mattress springs popping up, I spent my last night on the dark. Even though I complained but nothing happened. It is a poorly managed hotel.

Staff were nice and helpful and the health facilities were great.

The beds are not comfortable, with the underneath wires almost popping up

Overall it’s a waste of money.

CleaningJacuzzi doesn’t work and staff doesn’t know how to fix. Bed not comfortable

Amenities location and price

Staff, hygiene

The location

The property was poorly managed. My room did not have any cable or internet. After complaining they shifted which also had no internet. Housekeeping did not provide any shower gel or shampoo, only bar soap for hand wash. I booked the hotel for air conditioning. But there was no AC and I was told maintenance was on going and it will be fixed in a day. It never happened. The lights in the room were dim. In the corridor it was dark, many of the lights in the corridor was not functioning or was flickering.

The location was perfect and staff was incredibly nice and accommodating

The property looks shabby and uncared for, maintenance is constantly needed as handles are sometimes broken, showers leaks, hot water is often out, the moquette on each floor is dusty.

there was no breakfast included on my package

the rooms dont really look like the illustrations on booking.com, the elevator is old

Check in and check our was smooth

There was no power for half a way, I need a refund for the half day, since I was not able to connect to the wifi.The jacuzzi was not working and not able to change the temperature ,I need refund for all the above reasons.

The service is so good free swimming sauna and steam

The facility is some how old

Great location and friendly staff.The fitness room is well equiped.Good internet

Furnitures a bit old