The Residence Hotel

The staff was very polite and very good on service and the cleaness.

First of all the safes didn’t work. The towels were so old that you can’t use for the shower.

Room was clean and spacious. Breakfast was good and staff were friendly and considerate. Good location, not very far from the airport and was near to the venue to my meeting.

Abit overpriced, too many mosquitoes and no mosquito net. Bed was very hard. Water takes too long to warm up. Consider having a coffee maker or water kettle in the rooms.

The location is perfect.

There were a few mosquitos in the room and they sang many songs around me at night. The water pressure in the shower was very low.

Bad

I didnt like Everything - location its very far from main road alot of dogs and homeless on the narrow side road while walking to the hotel you will not feel safe - cleanness not clean - tricky and not clear staff .. they just need your dollars then they through you a way .. they dont accept birr - Ethiopian local currency - they only accept dollars and if you pay by card they charge you by local currency with higher rate - and if you pay by cash they accept dollars with lower rate and they give you the balance with birr .. big scammers dont go there avoid .. not honest they trade in your dollars .Very expensive for the valve and location and the old facility .Dirty outdated old rooms - not clean toilet - scammers on money side .. just stay a way from this hotel

We loved how spacious the room was, it’s cleanliness and close proximity to affordable restaurants

I appreciated the Hotel staff, breakfast, and location during my stay. I had a good experience during my stay at the hotel. The staff was accommodating. The breakfast was good, especially the macchiato, and the location was convenient.

The room was not clean on the first day due to cockroaches and insects, but it improved for the remaining days.

Room was fine with facilities and very clean towels. There was an iron for me which was very convenient. WiFi is excellent. Water was hot. Breakfast is just below average.

I was satisfied with everything except breakfast, guests have to choose between coffee or tea or fruit bowl.

the room has a very nice design and was well aerated.

the towel were not very clean.. The options for breakfast were limited.

The room was spacious, and very comfy beds. The breakfast was okay, depending on what you chose. Overall, the Residence is a clean hotel.

That the hotel does not have a restaurant and every time you need lunch or dinner you have to order out.

For breakfast you have a choice of various delicious options. The personnel was polite. The room was big (approx. 35m2) and this is the reason I selected the specific hotel, since I'd stay long time.

The Hotel needs renovation. There is no heating, as in many hotels in Addis Ababa due to the weather conditions. Thus, during night time with 12 degrees Celsius anybody would be cold. The electric sockets were all destroyed. Cleaning of the used cups of the room wasn't the expected (no use of soap - just water!!!). The shower wasn't functioning properly - no problems with hot water.

safe, clean & helpful staff

There was no hot water in the bathroom during my stay. They could provide some meal options.

Like the place, it's comfortable

The breakfast could have been improved. A full English breakfast had half a sausage, very little portion of beans and eggs.No shower curtain in the bathroom

A really nice boutique hotel, well equipped large rooms, fitted to high quality. Quiet and comfortable. Good breakfasts included in the price. It's centrally located in Olympia/ Kirkos, but down a quiet cobbled back street. The staff are all very friendly and helpful

Nothing. This is a great place to stay

The cleanliness, comfort, spacious rooms, friendly staff, and good WiFi

The helpful and friendly manner of all staff… they made feel at home

The hotel needs better tv equipment

Neat and spacious

Dissatisfied

Doesn’t look like in images

Staff willingness to help.

Bed was uncomfortable.

Space

All