Jupiter International Hotel - Cazanchis

Overall stay was good, hospitality food and others were great

External guests are supposed to be allowed to enter into the room without charges other make proper briefing during the checking in process. The issue of exchange rate was also a concern. I went to buy stuffs from the market, and I was given change in local currency, to my surprise, the money was rejected by the Hotel asking for receipt from the forex

Good location, helpful and kind staff. Ms Helen and her team were very nice and considerate. It is the scond home from home experince. Thanks alot

The hotel is very clean, staffs are super friendly and helpful, the hotel also offers free airport shuttles and massage

The hotel is organised and clean. The rooms are spacious and very comfortable. The staff are super friendly and helpful. The hotel's management is always attentive to small details, for example: I was unable to take a shower due to maintenance work that was being carried out and as soon as the issue was resolved, I received a small bag in my room containing the best coffee in Ethiopia, some biscuits and a card apologising for the inconvenience caused by the momentary interruption of the water supply. It was fantastic.Note: The hotel bar is open 24/7

O restaurante do hotel é um pouco escuro pra mim. Acho que precisa de mais luz.

Courteous and pleasant staff

The bar was not up to the mark. I could not get a glass of dry white wine.

It was a great experience, staff were nice and welcoming. I spent 3 nights there with my family.traveling with a baby is always such a big deal, but the staff made it much lighter, each time we went to the restaurant, they kept entertaining the baby, providing my wife and I sufficient time to eat and also feed the baby. As it was my wedding anniversary, I informed the hotel if we could get a tour guide to help us in the city, they recommended one and also further prepared us an anniversary cake to celebrate with us. I had actually booked a standard room, but getting to the hotel, we were upgraded to a deluxe suit. Indeed, their service was outstanding.

The staff in the hotel was very welcoming and friendly. They made the stay very comfortable and were open for any questions.The room was very spacious and had great amenities. The spa is also highly recommendable: I had a deep tissue massage that was very inexpensive and very good as well as the sauna.

There was only one thing that was a bit odd and tainted my experience slightly: My flight was earlier in the morning and I asked to take away breakfast which I was told is possible.The next morning at the buffet i was suddenly told that I now have to pay for my takeaway boxes. I agreed to a price to then have an employee come after I had packed the breakfast to price me double the price for the boxes. This was just a very odd incident and was not aligned with the service and positive experiences I had the rest of the time

The room and beddings were spacious and comfortable. The location is excellent.

The wifi was bad. There is no air conditioning except a standing fan which doesn't cool the room, only circulates the air. I had challenges with getting my breakfast delivered to my room at 4am based on my request and calling many times to remind them.

Great hotel in a very pleasant neighborhood. Had the pleasure of staying here for 5 nights. I had a very late checkin around 1am. The shuttle servicemen met me right at the exit. The shuttle was fast and comfortable and provided for free by the hotel.I got a free room upgrade to a bigger room. The cleaning was done daily with free refill of bottled watter and all the needed shower accessories. All the hotel staff was extremely nice ad helpfull. The neighborhood was safe and comfortable to walk around ever for a single white woman :) A hat a free complimentary dry sauna visit but I didn't have a chance to use it.The bed and pillows were super-comfortable and the linenens and towels crispy white and fluffy. Slippers also provided. Safebox and kettle with tea and coffee in the room are available. The windows view was a bit strange but did not bother me personally.

The hotel needs already some minor room renovations like - doorways, locks and shower taps.Breakfasts definitely need to be upgraded, because they are definitely poor for a 4 star hotel. I found myself what to eat butvI'm not much of a morning eater and I've seen better food servings even in a 3 star hotel. Need to work majorly on that.

Very spacious suite, staff helpful cheerful, position of hotel excellent,

Bar / Restaurant area although adequate,could do with a revamp and freshening up.

Breakfast was very good, nice location

Fridge, TV remote not working, hot water on and off

Well located for my purposes. Functional. Food OK. Staff great. No AC in room but supplied oscillating fan was more than adequate. HotelIs old but charming. Gym is top quality and well equiped. Excellent on-site masseuse.

Older facilities. Shower cubicle is on it’s last legs. Elevators are slow. Price hike during AU summit (to be understood). Internet is patchy.

Clean, offer excellent café latte, gym.

The rooms are clean and spacious, the welcome was excellent starting from the airport. The meals are also excellent. The security is good.

My kettle or socket was not working and so l could not warm my water for my room tea. This should be checked and repaired.

Location

Tired, old , not well kept

The room was great, food was good!

The food in the restaurant was great! But the biggest challenge for me was breakfast - vegetables and fruit are too close to a warming section and this simply dries up and seems like it was there for days. Maybe restructuring the tables would help so that cold food like cheese and ham won't be close to warmers. Eastetics is horrible and it's not welcoming

The room was large and comfortable. A portable heater was made available as the weather was quite cold. Breakfast was okay, with a moderate variety of food items at the buffet. The staff were friendly and helpful, although it was a lot of hassle to change my booking dates by one day. I liked the complementary tea items and the range of toiletries provided, including a shoe-shine kit and a sewing kit. Great value for money!!

The WiFi was slow and disconnected often. I had to rely on my mobile data most of the time. It was a bit of a hassle to change my booking by 1 day. The staff seemed a bit unfamiliar with the process and were going to charge me for the extra day. Thankfully we were able to resolve it. I would advice anyone booking this hotel to use the flexible dates option on the booking.com app.

Room was good. It had a heater which came in handy given the cold nights in Addis.

Accommodation, smartness, hospitality,

Limited variety on food, no juice drinks,

It was very well located for my work. The staff was lovely, very helpful. They offered a free airport shuttle and even met me with an umbrella when it was raining. I was given coffee as a welcome gift. They were also flexible on holding luggage once we checked out. The location near shops was also good.

The rooms are a little old but the value for money was good.