Novotel Chiangmai Nimman Journeyhub

The location was great. Comfy room. Service was exceptional.

It's a shame the "Deluxe King with terrace" rooms are on the ground floor which look out to a big fence and the "terrace" is shabby and not private.

The staff was great

The location was basically down an alley, On the positive side there was little to no street noise, occasional aircraft noise

bed was comfy. good topper and quality sheets. Staff was helpful.

Dirty and unclean in every area. The elevator, the common area and the glasses were all dirty. In the room, the floor was sticky. There's previous guest hair on the furniture. The tissue box was stained with sth gluey...I booked for 6 nights and had to cancel the the remaining 5 nights.

The location is in the central area

Some guests are so annoying They made some noise in the night.The shower is too small and not suitable to change clothes.

Great breakfast , good food, great steak, great seafood, good breakfast quality , great value for money

Second Stay with My Dog – Mixed FeelingsDuring my first stay, I was impressed with the small lawn behind the room where my dog could walk and do his business comfortably.

The main concern this time was the condition of the designated dog area. It was very dirty, with uncollected dog waste and overgrown grass. At night, the area had no lighting at all, making it hard to see anything.If the property advertises itself as pet-friendly and charges an additional 1,000 THB per dog, I believe the outdoor space for pets should be better maintained and more thoughtfully managed.

Well location close to many attractive places such as One Nimman Shopping Mall, MAYA Lifestyle Shopping Mall, CMU and also located on the way to Phra That Doi Suthep Temple ?

We were in the Junior Suite - staff was amazing. Provided early checkin. Combined bookings to give us the same room. Made bookings for the cooking class and elephant sanctuary. All in all an amazing experience. The pool is good. Overall great experience. The Junior Suite is a good pick if you want some space to sit and lounge around and still go to a nice clean fresh bed!!

The only thing for the Junior Suite is that it's not really a room with a view. The mountains are too far off in the distance to qualify as a view. The view from the pool is of AC unit fans it just a little jarring.

The location The restaurant

The pool

Such a nice peaceful property. Convenient location and super friendly staff.

Helpful staff nice service mind good location to shopping mall and one nimman

never again there

Breakfast ok we asked several times to replenish cheese and tomatoes none happened. Noise insulation TERRIBLE between room bathrooms. looked like the water from next room shower will come to our room. No coffee in room only tea. not a 4 stars hotel.

The beds were comfy, and they cleaned our room every day. Making our stay comfortable.

Another guest smoked a cigarette, and it reached our room. Maybe it was through the bathroom ventilation. We asked for our room to be cleaned but they arrived with a can of Glade just to mask the smell.

Perfect location, friendly staff and very clean

Very near airport and can hear the planes but still didn’t make a difference to us

The bed was comfortable.

The room was incredibly noisy, with no soundproofing at all. We could hear everything from the next room, people walking in the halls, despite being moved to the farthest end. The bathroom lacked privacy and was poorly designed. While the location was decent, you can find much better hotels in this price range.

Lovely staff Excellent bedding

as a regular at NOVOTEL I was very disappointed by the one in Chiang. surrounded by waste lands, two parallel cracked concrete blocks, like a prison. the entrance is through the basement garages. no green spaces, no charm, no cosiness.. the lobby looks like a youth hostel. small pool on the roof in the middle of chimneys and air conditioning motors. it does not correspond at all to the usual standards of this hotel chain. definitely overpriced.And the worst of all is the total lack of soundproofing between rooms. you hear everything from the next room, even the toilets and plumbing.

Room design is modern - separate space for shower/sink/ toilet.Spacious and comfortable beds ( slightly on soft side) .Good breakfast spread! Very close to City center - Nimman .

Pillow was really soft.

Very comfortable stay, clean and very nice staffs.

The location and atmosphere

The maintenance: particularly i booked a deluxe room with terrace which access to garden: however, chairs are damaged, the maintenance needs to be actioned.

Great location. So close to Nimman & Maya mall but a short walk away that you don’t hear any noise at night. We stayed for New Year’s Eve and it was fab. The room was really big and has everything we needed. They do offer a shuttle into town however we walked as it’s so easy to do so