SugarCane Chiang Mai.

Friendly and hospitable staff, great location near attractions, breakfast included, and parking available.

Friendly staff. Clean rooms and areas. Well maintained place. Noi was very helpful in all our activities and arrangements

All good

This hotel is located in a quiet spot but a short walk from local food places, a 7/11 is less than 10 mins away and you can walk to the Chiang Mai Gate and street food in about 15 mins. There is also Jethro's bar which is a minute at the end of the Soi - it's a local bar that serves food and is very welcoming.Noi is on reception during the day until 4pm. She is lovely and helpful and arranged a driver for us one day at a really good price. They also do a same day service for washing which is 8Thb an item. All came back clean and none of it shrunk! All of the staff were lovely and helpful.The grounds and pool are very tranquil and perfect and it's never busy. The rooms are a good size and we loved the balcony. We are a family of 5 and there was plenty of space with the interconnecting rooms and the balconies can interconnect too. There is a decent size fridge in the room,.and free bottled water is available (some is put in your room and some more is available from reception). Pool towels are also provided. The breakfast is good, with something to suit most.We were there at the end of July and there were a lot of mosquitoes - around the accommodation and in general - just so you know.It's a fab place, we loved it and would go back if in Chiang Mai again.

The room was excellent. All facilities were available. The manager of the hotel and the staff went above and beyond to make our stay enjoyable. Everyone was so friendly and attentive. They make us feel welcome, important and comfortable.

Everything was fine.

A beautiful hotel, lovely large balcony overlooking the pool. Wonderful breakfast included. Nice and quiet for sleeping.

Pros:The night host was friendly.It is in a great location with oterri (self-service laundry facilities) a 2-minute walk away, and 7/11 is a 4-minute walk away. The markets were an easy 10-minute walk away. We loved the area!Food panda and grab were great services in the area.The beds were comfortable, and housekeeping was diligent.Air conditioning was great.Cons:The pool was slightly green when we arrived, but they fixed that within a couple of days.The rooms looked as if they were being renovated but still unfinished with holes in tiling around fixtures and mould on the roof above the shower. Breakfast was a bit disappointing after staying at the Berkeley in Bangkok (although to be fair, the Berkeley is a 5-star hotel and this only 3-star). Every morning was the same menu. There were 4 options, with only one western option and one needing to be ordered the day before.The main hostess wasn't very friendly. Everything seemed like a hassle.

My stay at this hotel was absolutely perfect! I arrived in Chiang Mai after a long and intense trip in Japan, originally planning to stay for a week – but I ended up staying for two. That says it all.An Amazing Family-Run HotelFrom the moment I arrived, I felt at home. The family that runs this place goes above and beyond to make sure you have the most comfortable and enjoyable stay. They are always smiling, always ready to help – whether it's recommending places in the city or taking care of every little detail of your stay.Exceptional Cleanliness & Attention to DetailThe rooms are cleaned thoroughly every day, and fresh bottled water is provided daily – something that’s not always guaranteed elsewhere. The pool? Absolutely amazing. Not only is it spotless and well-maintained, but they even check the chlorine levels every single day (!!) to ensure it’s safe for swimming. Honestly, what other hotel at these prices takes care of such details?Peaceful, Relaxing & Outstanding ServiceThe location is quiet and peaceful, away from the noise but still convenient for getting around. You can rent a scooter directly from the hotel hassle-free, and they can also arrange taxis to anywhere you need. And the cherry on top – a delicious breakfast served every morning with a smile.Bottom Line – Just Book It!You won’t find better value for money in Chiang Mai. If you're looking for a place to unwind, relax, and truly enjoy every moment, this is it. I will definitely be coming back!

Nothing!!

We loved the pool and the layout of the hotel , location was ok in quiet neighborhood outside of the city center ( great if you rent a scooter)

Very limited breakfast options , with repetitive menu Staff could be a little bit friendlier/ nicer , the hospitality of the staff could be better.

Good location, spacious rooms, clean and tidy rooms, nice balcony."- simple breakfast. The breakfast could be more varied.

Perfect location, quiet and peaceful felt a bit like a retreat.

Only criticism would be the ancient tv not working properly, a smart tv upgrade would be brilliant. Preferably one with access to streaming services

Quiet, Clean and a great place for family.

Room was spacious and clean, nice balcony, and I am very pickyAmenities were fully functional, shower, toilet, electrics, aircon, liftLocation is in a quiet side Soy away from tourist noisesGuests behaved pretty well, nearly no noise after 10pmBreakfast was tasty (preferred the Asian breakfast over the western version, but this is a personal choice)Pool area is nice with comfy loungesStaff are great, excellent general service, reliable when asked to organize something like transport, a 10 out of 10Eateries (5 minutes) and the Mae Kha Canal walking street markets (10 minutes) within walking distanceNeighborhood perfect if you want to avoid Chiang-Mai party town, touristic flooding and like to experience a bit more Thailand style living With a Grab or tuk-tuk from Chiang Mai old town to the hotel takes only 8 minutes at about 80-100 Baht

Pool temperature was on the cool side (but this is a very subjective thing, I like it 25 degrees+)Breakfast was tasty, but variety is limited. Another Thai breakfast option like Kai Jeow Moo Sap or similar would be niceA bit remote, sometimes difficult to get a song-teow or tuk-tuk into the old town. Saying that, walking to the old town center is only 20 minutes max, and the location away from the noisy town center was a choice I made. So not really a negative on the property itself, more a "be aware of how you get to Chiang Mai Old Town and back" statement.

Very nice stay! The room was very spacious and clean and comfortable. It’s located in a very quiet district wich is nevertheless not far from the center. The staff was very helpful with everything and the breakfast was very tasty.

The hotel is so beautiful with great rooms with balconies overlooking the pool I would recommend :)

The breakfast is a bit basic but nice all the same.

Very good breakfast, comfy beds. Location very quiet in a dead end street and yet close to the bustling old city. Beautiful design of the hotel, reception and breakfast area outdoors, surrounded by greenery.

The pool deck has some loose planks. Cold water in the pool, but I guess this is typical for Chiang Mai.

Hotel is well located, close to the city center, but in a quiet location. Perfect for families with kids - lot of family rooms you can connect. Also balconies can be connected so we could enjoy them together as we connected all for rooms we had.

It was such a lovely stay , the staff is very nice the breakfast delicious and big, and all the amenities and the room a

Pleasant stay and I liked that the rooms were cleaned daily and fresh towels daily. They provided free bottled water, sweets and crackers... which was a nice touch. Great location and quiet at night for a peaceful sleep.

Some areas need decoration and attention to detail. The staff were efficient , however the Manager (Noi) wasn't particularly welcoming or friendly.... which is unusual for Thai people.

Everything was perfect! The hotel's location is excellent, making it easy to explore the city. The atmosphere is ideal for a relaxing holiday, and the staff is incredibly friendly and welcoming. The breakfast was high quality with a great selection. A big plus is the motorcycle rental at a reasonable price—definitely the best way to experience Chiang Mai!

The structure is old and needs some renovations to give the place more colors :)

Beautiful hotel tucked away on a quiet street. Room was spotless bathroom was great and a really nice pool. Yoi can walk to the old town. Staff were brilliant so welling and friendly. Really enjoyed our stay here

Slightly improve on breakfast opt I ons it was a bit basic