Na Nirand Romantic Boutique Resort

The staff was amazing! They were so helpful and kind. Breakfast was excellent.

The rooms were a bit small and dark but the room was very clean and the hotel pool and outdoor space was very nice.

Staff was superior Restaurant/chef was 5 star quality

Many areas under renovation including the spa Room needed to be refreshed (especially the bathroom) but still clean and very comfy bed

The kindness of the staff was evident in every interaction. In particular, the quality of the spa and restaurant services surpassed every expectation. The included breakfast was top notch and the dinner menu was fun to explore over the week we stayed.

The bar cocktails were comically low in alcohol. They were tasty regardless and highly sessionable as a result of the low proof, but for the price paid, I'd expect a better pour.

The staff were wonderful. The open air restaurant by the river is as very nice.

We booked an upgraded room for out stay. We received F-101. This room is immediately opposite the main desk, closest to the main road/noise and occasionally would smell of sewer gas. I would stay here again if I could have a better room location.

There wasn't much I didn't like! Staff who welcomed us was fantastic. The entire staff and experience was great! Wish we could've stayed longer. Clean room, comfortable, nice breakfast which was included, close to night market, very friendly staff.

Tried to arrange transportation from hotel but it wasn't available. Small signage made difficult for drivers to find. Mosquitos were definitely present, hotel provided plug in deterrent, but screens on doors to allow open air would be nice.

Location was ideal for getting anywhere in Chiang Mai, but you also felt secluded as the hotel is on a river. It is a small boutique hotel and the grounds are beautiful. My room/bathroom was over the top beautiful. Service and food was excellent as well.

The first couple of days, I had problems with the internet in my room, but they immediately installed a new router to address the problem. After that, no problem.

Bar and pool area, bed/mattress comfort, breakfast area food and setting, quiet and romantic vibe

This resort is stunning. The grounds are beautiful, and the staff is friendly, attentive and accomodating. They went above and beyond our expectations to help us celebrate a special occasion. I would highly recommend staying at this hotel if you get the chance. Our concierge was Beam (Bebe), and she was an absolute delight. She even helped expedite the shipping of some headphones that I left at another hotel to ensure that I received them before leaving Thailand.

Wonderful staff comfortable room. Good breakfast with several choices. Dinner is excellent as well. Beautiful setting next to the river.

The noise emanating nightly from across the river (bar/restaurant) though not their fault was still annoying. If you want to go to sleep before 11 at night you will need earplugs.

Clean and nice staff

Room a bit small

We loved Na Nirand! The staff are kind, thoughtful, and organized. The breakfast has many options and the massages were wonderful. Thank you for such a nice stay!

As soon as we checked in, we were welcomed so warmly by the staff and in particular spent much of our time communicating with Beam from the staff - she was a ray of sunshine always and so kind and helpful with anything we needed. Beautiful setting and a respite oasis after Bangkok, quiet at night and very well taken care of. Also the massages at the spa were so heavenly and we loved having a bathtub.

Room was on the smaller side and we personally prefer to be a bit farther from a pool. Great distance from the airport (not far) and although you could walk into the main town you may not want to always. Taxis and tuk tuks while not too expensive can add up.

Cozy clean , good spa, nice breakfast view

Cozy , clean and good location

Every time we come back to the room they gave us a little surpriseAmazing staffExtremely compfy bedClose to the center

Words can barely describe how much we enjoyed our stay at this property! We were there for our honeymoon and were greeted with beautiful decorations on the bed and treats in the room! The staff was absolutely exceptional from the front desk, to the bell men, to restaurant staff, to housekeeping, to room service! The breakfast was unparalleled. We were greeted by Baitong in a soothing & charming Thai way with tea after our long journey from the US. He made sure we were well taken care of and had everything we needed throughout our stay. We enjoyed the pool every day and the amazing tropical drinks, both alcoholic, and not from the pool bar. Our last day, before we departed, we had a couples massage which we were both blown away by. Throughout the rest of our travels in Thailand, we missed the Na Nirand and often recommended it to other travelers along the way.

This king bed had a wooden panel in the middle. Made it tricky to cuddle. I know this is sometimes a thing while traveling in Asia, but if I had known ahead of time we may have booked a room with a smaller bed. Didn’t want to move from our cozy nest once we settled in.

Everything about the property was perfect. The staff was incredible, so many little extras, beautiful resort, pools facilities could not recommend this place enough of staying in chiang mai

The food at breakfast is excellent, the service is pretty great and all in all I loved this place, I just think if I went back I would ask to see which room I've been given prior to unpacking. The extra touches of gifts each night at turn down was especially sweet and I think they truly love pleasing their guests. Always kind and helpful. A+ to the staff for sure.

This hotel is lovely, but the buildings are all built around different times and some rooms are much nicer than others. Mine was lovely, but the bed was awful and I had a very difficult time sleeping due to how hard the mattress(?) was. Also, its way over stuffed with furniture, making it feel more cramped than it needs to be. I got the feeling that as they remodel each room the extra or now not as new furniture get's stored in other places, namely my room A-101.

The staff was superb through and through. They were not only helpful and kind and were engaging in all aspects of our needs. As we were there for the Songkran Festivities, they were all the more enjoyable to be around. They helped us prepare for the big water battles in the street with all of the necessary gear. We loved it and loved them all! We also enjoyed the food at the restaurant and the property location as well. It's a great place to stay for any duration of time. Lastly, the spa is truly amazing as it was a 10/10 experience for the 90-minute scrub and oil massage.

Nothing at all as all things went very well.

A beautiful hotel - small and intimate, and with a definite 'boutique' feel. Our (upgraded) room was less than 10 steps from the fantastic swimming pool. Breakfast was simple but lovely, and in the cool morning air, the atmosphere by the river was perfect. Strong and reliable wifi throughout.

Overall, this was an excellent stay. We did have an issue with the air conditioning in our room on the first night - it worked but it was not powerful enough. After a bit of back and forth, we were moved into an alternate room, where the air con indeed worked but the bed was extremely hard, and the room was smaller and not as nice. This left us quite disappointed after the first night. Having said that, when we requested a change on the second morning, we were upgraded into a fantastic room. From then on, the stay was perfect. So the hotel did resolve our issue, but it would have been much better if our issue could have been resolved more quickly, and without us having to spend a less-than-perfect night the first night.